Customer Behavior

Lista de productos
    • Lean Transformation in Service Organizations
    • De: Jeffrey K. Liker, Karyn Ross
    • Narrado por: Doug Greene
    • Duración: 15 h y 41 m
    • Fecha de lanzamiento: 08-11-21
    • Idioma: Inglés
    • 4.5 out of 5 stars 6 calificaciones
    • The world's best-selling Lean expert shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way....

    Precio regular: $21.49

    • 47 Ways to Make Your Organization Exceptional
    • De: John G. Miller
    • Narrado por: John G. Miller
    • Duración: 3 h y 15 m
    • Fecha de lanzamiento: 01-05-10
    • Idioma: Inglés
    • 4.5 out of 5 stars 126 calificaciones
    • Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations....

    Precio regular: $12.60

    • How to Design B2B SAAS Pricing Models That Your Customers Will Love
    • De: Ulrik Lehrskov-Schmidt
    • Narrado por: Ulrik Lehrskov-Schmidt
    • Duración: 6 h y 29 m
    • Fecha de lanzamiento: 02-08-24
    • Idioma: Inglés
    • 4 out of 5 stars 10 calificaciones
    • Written in the trenches of helping hundreds of B2B SaaS businesses, The Pricing Roadmap will help you pour gasoline on the fire of your pricing.

    Precio regular: $19.95

    • How the World's Top Companies Use Human Insight to Create Great Experiences
    • De: Janelle Estes, Andy MacMillan
    • Narrado por: Lexi Mae
    • Duración: 6 h y 8 m
    • Fecha de lanzamiento: 02-15-22
    • Idioma: Inglés
    • 5 out of 5 stars 1 calificación
    • User Tested delivers an eye-opening and compelling treatment of putting customers back at the center of your business model....

    Precio regular: $17.19

    • How to Create a Remarkable Culture That Wins the Hearts of Customers
    • De: Dee Ann Turner
    • Narrado por: Pam Ward
    • Duración: 6 h y 12 m
    • Fecha de lanzamiento: 09-03-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 102 calificaciones
    • When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business....

    Precio regular: $17.19

    • The Real Reason Features and Benefits Selling Doesn't Work
    • De: Greg Nanigian
    • Narrado por: Graham Rowat
    • Duración: 3 h y 48 m
    • Fecha de lanzamiento: 12-29-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 19 calificaciones
    • Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you....

    Precio regular: $11.17

    • The Customer CEO Business Fable About How to Profit from the Power of Your Customers
    • De: Chuck Wall
    • Narrado por: Don Hagen
    • Duración: 1 h y 37 m
    • Fecha de lanzamiento: 12-10-13
    • Idioma: Inglés
    • 4.5 out of 5 stars 3 calificaciones
    • Sales have dropped precipitously. The board is meeting next week. Bob, founder and long-time CEO, is urged by his team to hire an expensive management consulting firm....

    Precio regular: $6.00

    • The First Step on the Journey to Customer Centricity
    • De: Peter Fader, Bruce Hardie, Michael Ross
    • Narrado por: Walter Dixon
    • Duración: 4 h y 42 m
    • Fecha de lanzamiento: 03-14-23
    • Idioma: Inglés
    • 5 out of 5 stars 2 calificaciones
    • In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base....

    Precio regular: $17.19

    • How to Create Remarkable Experiences That Your Customers Can’t Wait to Share
    • De: Dan Gingiss
    • Narrado por: Dan Gingiss
    • Duración: 5 h y 33 m
    • Fecha de lanzamiento: 10-06-21
    • Idioma: Inglés
    • 4.5 out of 5 stars 39 calificaciones
    • Competition is tougher than ever these days and competing on price or product just doesn’t work as well anymore. So how can companies stand out in a crowded marketplace that is constantly evolving? The answer is customer experience....

    Precio regular: $19.95

  • Precio regular: $13.75

    • How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
    • De: Michael Henderson
    • Narrado por: Glen McCready
    • Duración: 8 h y 48 m
    • Fecha de lanzamiento: 07-27-20
    • Idioma: Inglés
    • 5 out of 5 stars 1 calificación
    • Above the Line: How to Create a Company Culture That Engages Employees, Delights Customers, and Delivers Results offers all leaders a handbook for leveraging an organization's culture to engage staff, increase customer satisfaction, and streamline business performance....

    Precio regular: $19.18

    • De: Seth Godin
    • Narrado por: Seth Godin
    • Duración: 2 h y 1 m
    • Fecha de lanzamiento: 01-02-01
    • Idioma: Inglés
    • 4.5 out of 5 stars 689 calificaciones
    • The man Business Week calls "the ultimate entrepreneur for the information age" explains "Permission Marketing"...

    Precio regular: $11.24

    • How Every Employee Can Create and Deliver the Ultimate Customer Experience
    • De: Scott McKain
    • Narrado por: Scott McKain
    • Duración: 6 h y 19 m
    • Fecha de lanzamiento: 09-24-21
    • Idioma: Inglés
    • 5 out of 5 stars 2 calificaciones
    • 7 Tenets of Taxi Terry outlines seven essential keys to engagement that anyone at any job can use to excel....

    Precio regular: $17.49

    • How to Learn What Customers Need but Don't Tell You
    • De: Andrea Olson
    • Narrado por: Rachel Perry
    • Duración: 4 h y 53 m
    • Fecha de lanzamiento: 06-14-22
    • Idioma: Inglés
    • 5 out of 5 stars 3 calificaciones
    • Traditional customer feedback methods ignore two essential sources of insight: context and behavior. These reveal the why behind the what, eliminating the ambiguity of open-ended customer feedback—and this requires a different approach....

    Precio regular: $17.19

  • Precio regular: $19.79

    • Linking Company Culture with Customer Needs for Extraordinary Results
    • De: Edgar Papke
    • Narrado por: Don Hagen
    • Duración: 8 h y 16 m
    • Fecha de lanzamiento: 07-25-14
    • Idioma: Inglés
    • 4.5 out of 5 stars 12 calificaciones
    • True Alignment is an essential resource that will help you compete and succeed in today’s complex and rapidly changing business environment....

    Precio regular: $25.78

    • Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
    • De: Robbie Kellman Baxter
    • Narrado por: Tom Pile
    • Duración: 8 h y 12 m
    • Fecha de lanzamiento: 04-19-16
    • Idioma: Inglés
    • 4.5 out of 5 stars 655 calificaciones
    • If you've ever used ZipCar, Amazon Prime, Spotify, NetFlix, Groupon, Weight Watchers, SurveyMonkey, United Mileage Plus, Pinterest, or Twitter, you are part of The Membership Economy....

    Precio regular: $19.95

    • The Story of the Unlikely Grassroots Movement That Saved a Beloved Business
    • De: Daniel Korschun, Grant Welker
    • Narrado por: Tom Parks
    • Duración: 7 h y 36 m
    • Fecha de lanzamiento: 08-12-15
    • Idioma: Inglés
    • 4.5 out of 5 stars 29 calificaciones
    • What if a company were so treasured and trusted that people literally took to the streets - by the thousands - to save it? That company is Market Basket....

    Precio regular: $20.00

    • Creating a Subscription Business in Any Industry
    • De: John Warrillow
    • Narrado por: Don Hagen
    • Duración: 5 h y 14 m
    • Fecha de lanzamiento: 04-07-22
    • Idioma: Inglés
    • 5 out of 5 stars 4 calificaciones
    • The lifeblood of your business is repeat customers. But customers can be fickle, markets shift and competitors are ruthless. So how do you ensure a steady flow of business? The secret—no matter what industry you're in—is finding and keeping automatic customers....

    Precio regular: $13.07

  • Precio regular: $4.99

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