Crisis Management Leadership

This is likely going to be one of the most unusual books on leadership that you will ever listen to. It is as much about the author, Lisa Gibson's journey as it is about Muammar Gaddafi. On December 21, 1988, their lives collided in one of the most life altering ways, when he murdered Lisa's brother. Despite what he did, she had an unprecedented meeting with him and dedicated her life to helping the people of the country he brutalized.

The business world as we knew it will never be the same again. And in this time of crisis, leaders are looking for the best guidance and direction they can find. Leadership in a Time of Crisis offers a wide range of thought on the present COVID-19 pandemic from some of the world’s most effective consultants in all areas of employee and customer growth and engagement - considering the ramifications on people, on the healthcare system, on local, national, and global economies, and on our businesses.

In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organisation in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their lifelong savings strengthened.

For decades, Alan Siegel and Irene Etzkorn have championed simplicity as a competitive advantage and a consumer right. Consulting with businesses and organizations around the world to streamline products, services, processes and communications, they have achieved dramatic results.

Are you a newly promoted manager feeling overwhelmed and unsure of where to start? You’re not alone—58% of new managers receive little to no training, making the transition daunting. But with the right knowledge, you can confidently lead and inspire your team, build trust, and earn respect.

Grace Under Pressure: Leading Through Change and Crisis focuses on three things leaders need to do when change and adversity strike: take care of their people, take care of themselves, and prepare for the future. And they must do it all with a sense of grace—calmly, collectedly, and compassionately. This book provides a roadmap for leaders seeking to create community as they meet the coming challenges with dignity and grace.

America and much of the world are deeply divided over identity, equality, and history. Renewal is Anne-Marie Slaughter’s candid and deeply personal account of how her own odyssey opened the door to an important new understanding of how we as individuals, organizations, and nations can move backward and forward at the same time, facing the past and embracing a new future.

Family businesses—from massive corporations like Walmart to the mom-and-pop store on your local street—have always been a vital part of the American life and economy. But as these family-owned companies evolve and grow, so too do their unique difficulties and the need for dynamic leadership. And as more women rise into leadership roles within commonly male-dominated organizations, challenges abound in already tense environments, where family members also happen to be one's coworkers—and superiors.

As the name suggests, this is a very current topic. It is intended for all entrepreneurs who either find themselves in crisis and are trying to mitigate it or those who seek to prevent it. It offers a comprehensive overview of company crisis, signals and forms of crises and, most importantly, the potential solutions to the crisis and, ideally, how to avoid it.

All leaders face defining moments, crises that reveal their true character. Here, Sasha and his father, David, expand on Sasha's defining moment, recounted on The Moth podcast as "An Impossible Choice." Working in the violence-torn Congo, he was charged with evacuating a specific group of refugees. Then he and his colleague discovered a group of widows and orphans not on the rescue list. Leaving them behind would mean their deaths. Attempting to take them would jeopardize the entire mission.

This audiobook is written to be a playbook to live the life of your dreams, to remind you how to be the best version of yourself, how to live a life with fewer worries, to overdeliver on your promises to yourself, how to bring others on your journey, how to overcome irrational behavior, and to stop making the same mistakes. It’s an adventure in discovering who you really are, and what the voices in your head really mean. It’s a story of belief against the odds and resilience in the face of failure. The worst events of the 21st century came all at once.

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

On the 23rd of May 2019, Hakan Bulgurlu became one of the fortunate few to have reached the summit of Mount Everest. To stand on top of the world’s highest mountain is a humbling experience; to bear witness to nature at its most awe-inspiring and powerful is even more humbling. Bulgurlu’s quest to climb Everest came with a purpose: Making the environment the centre of his ambition to highlight the catastrophic effect climate change is having on our planet, to lead by example and to seek out practical solutions.

In two decades as a television reporter, T. J. Winick covered many scandals. The biggest mistake he saw brands make was to try to “make it go away” by refusing to apologize, declining to comment, or going on the attack—anything to deflect attention. Often that kind of response becomes a scandal of its own. In his book, Winick argues instead for transparency, honesty, authenticity, and empathy. Handled correctly, the way you address an egregious violation of your standards can increase your reputation capital.

When the world was flipped on its head in early 2020, Medix went into crisis mode with everyone else. Business came to a halt. Clients and competitors alike were shutting their doors at record pace. Major cities were turning to ghost towns and the idea of normal life as we knew it was being questioned. As COVID-19 attempted to pull Medix into the depths, the leadership team struggled. They sought new and innovative ways to keep revenue coming in the door and employee paychecks clearing. They swam hard to the surface as COVID-19 continued to pull.

Executives are waking up to unprecedented levels of disruption. They’re facing new challenges from all angles that threaten the very viability of their organizations. Disruptions could be from more agile competitors, increased regulation, changes in consumer tastes or the ongoing development of new technologies. No matter what it is, you can expect change to be happening everywhere. Making New Mistakes is the go-to book for leaders looking for guidance on how to handle these disruptive events. It’s the guide that will prepare you for the next event, because it’s not if but when. Learn...

In September 2001, Jeff Immelt replaced the most famous CEO in history, Jack Welch, at the helm of General Electric. Less than a week into his tenure, the 9/11 terrorist attacks shook the nation, and the company, to its core. GE was connected to nearly every part of the tragedy - GE-financed planes powered by GE-manufactured engines had just destroyed real estate that was insured by GE-issued policies.

In Rules to Break and Laws to Follow, marketing gurus Don Peppers and Martha Rogers challenge you to break the rules and propose a whole new way of thinking about how to create real shareholder value in today's competitive environment, operating with today's technologies.

In Design Any Disaster, certified emergency manager and master business continuity practitioner Patrick Hardy reveals the secrets of disaster preparedness that helped him build the largest and most successful small business and family disaster planning company in the world. He explains why: You should never, ever "remain calm" during a disaster, 99% of all disaster plans are a complete waste of time, and fancy disaster equipment and supplies actually leave you less prepared.

In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes - Set the Foundation, Build Connections, Move with Purpose, and Harness Change - Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.