Crisis Management Business

The twists and turns of the last 15 years of the Qantas story contain all the ingredients of a corporate thriller, with constant shocks to the system, and boardroom dramas and disasters narrowly avoided. During this tumultuous period, as CEO of Australia's iconic airline, Alan Joyce became one of the best-known corporate figures in Australia, and one of the most polarising. Global aviation expert Peter Harbison tells the full and unvarnished story of this fascinating period of the Qantas journey.

In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organisation in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their lifelong savings strengthened.

When we experience too much stress, we often feel like shutting down and escaping the source: we ‘downshift’. With too little stress, we become apathetic and disengaged. But what happens in the middle zone – when we experience what psychologists call ‘positive stress’ – and how can we use it to overcome extraordinary barriers and perform at our peak?

The Agony of Decision was named one of the best crisis management books of all time by Book Authority, the world's leading site for nonfiction recommendations. Book Authority had previously named it one of the Best New Crisis Management Books of 2018. This book is about how leaders and the organizations they lead can maintain reputation, trust, confidence, financial and operational strength, and competitive advantage in a crisis. First, by thinking clearly; second by making smart choices; and third by executing those choices effectively.

As the name suggests, this is a very current topic. It is intended for all entrepreneurs who either find themselves in crisis and are trying to mitigate it or those who seek to prevent it. It offers a comprehensive overview of company crisis, signals and forms of crises and, most importantly, the potential solutions to the crisis and, ideally, how to avoid it.

In The Crisis Turnaround, Jeff Hilimire shares 20+ years of success launching and building fast-growing businesses to teach other leaders how to strategically embrace any challenge, so they can not only survive a crisis but thrive while doing it.

On the 23rd of May 2019, Hakan Bulgurlu became one of the fortunate few to have reached the summit of Mount Everest. To stand on top of the world’s highest mountain is a humbling experience; to bear witness to nature at its most awe-inspiring and powerful is even more humbling. Bulgurlu’s quest to climb Everest came with a purpose: Making the environment the centre of his ambition to highlight the catastrophic effect climate change is having on our planet, to lead by example and to seek out practical solutions.

Great leadership is a prerequisite for success. It’s about communicating the vision and mission of your organization effectively and creating cultures of innovation, inspiration, and a strong sense of purpose to allow your employees to flourish. In Walking the Leadership Tightrope: How to Balance Career and Family through the Chaos of Crisis, Chris recounts his experiences from his early days of childhood at his local Catholic parish to founding his own executive coaching and consulting company, and all the leadership roles he undertook in between.

Organizational trauma takes many forms. It could be a pandemic that disrupts the way people work. An economic meltdown. An act of violence. A failed merger. A layoff - or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode. Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we’ll likely experience one trauma or crisis after another.

In two decades as a television reporter, T. J. Winick covered many scandals. The biggest mistake he saw brands make was to try to “make it go away” by refusing to apologize, declining to comment, or going on the attack—anything to deflect attention. Often that kind of response becomes a scandal of its own. In his book, Winick argues instead for transparency, honesty, authenticity, and empathy. Handled correctly, the way you address an egregious violation of your standards can increase your reputation capital.

What makes some leaders so effective when the stakes are high, while others fall short? Why are some able to not only survive but to lead their organizations to new heights even in risky, fast-changing times? The answer is succinct but multi-layered: such leaders display courage, judgment, and fortitude. High-stakes leadership does not require unnatural powers, nor is it predicated on a dangerous situation. The three signature character traits can be cultivated by anyone at any level in any organization, big or small.

When the world was flipped on its head in early 2020, Medix went into crisis mode with everyone else. Business came to a halt. Clients and competitors alike were shutting their doors at record pace. Major cities were turning to ghost towns and the idea of normal life as we knew it was being questioned. As COVID-19 attempted to pull Medix into the depths, the leadership team struggled. They sought new and innovative ways to keep revenue coming in the door and employee paychecks clearing. They swam hard to the surface as COVID-19 continued to pull.

Grace Under Pressure: Leading Through Change and Crisis focuses on three things leaders need to do when change and adversity strike: take care of their people, take care of themselves, and prepare for the future. And they must do it all with a sense of grace—calmly, collectedly, and compassionately. This book provides a roadmap for leaders seeking to create community as they meet the coming challenges with dignity and grace.

From the bestselling author of The Roaring 2000s and The Great Depression Ahead comes a work that looks forward, showing listeners how to weather the storm in this new economy that is going to get much worse in the years ahead.

In his most recent New York Times best-selling work, The Great Depression Ahead, Harry S. Dent predicted the debt crisis that would ensue in the wake of the government’s failed stimulus plan. Dent’s investment advice sees no place to hide....

The BUILD Framework®: Strategies for Crisis Readiness & Management does not prevent crises from happening. In most cases, the occurrences are unforeseeable and beyond our control. But how we respond is well within our control.

A major investor is on line one, CNN is on line two, and social media is exploding in anger. When you're a "leader under fire", the next few moments can be an incredible opportunity...or they can destroy your career. In the past, companies prepared for crisis with expensive, static crisis communications plans. The pace was slower. You had time to process and plan a response with your senior team and lawyers. But those old-school plans don't work anymore.

No matter your line of work, you are pretty much assured of encountering someone who is difficult to deal with - an angry customer, a disgruntled employee, a know-it-all consultant, or simply someone off the street who is mentally ill, intoxicated, or otherwise unstable. You will find yourself engaging with someone who is emotional or confused or has an agenda that clearly conflicts with yours or that of your business. In these situations, can you prepare for the possibility of the interaction heading the wrong way, while still maintain a calm demeanor and a focus on shared goals?

In Rules to Break and Laws to Follow, marketing gurus Don Peppers and Martha Rogers challenge you to break the rules and propose a whole new way of thinking about how to create real shareholder value in today's competitive environment, operating with today's technologies.

Contención, desempeño y agilidad.

When he was just 26 years old, Sam Cawthorn's life changed forever. A terrible car accident cost him his arm, left him in a coma, and put him in a wheelchair for the rest of his life - or so he thought. Today, Sam is one of the most successful motivational and inspirational speakers around, addressing some 100,000 people around the world each year, from some of the world's biggest companies. In Bounce Forward, Sam shares the tools, strategies, and psychology that anyone can use to overcome any obstacle.