Crisis Management Business

In two decades as a television reporter, T. J. Winick covered many scandals. The biggest mistake he saw brands make was to try to “make it go away” by refusing to apologize, declining to comment, or going on the attack—anything to deflect attention. Often that kind of response becomes a scandal of its own. In his book, Winick argues instead for transparency, honesty, authenticity, and empathy. Handled correctly, the way you address an egregious violation of your standards can increase your reputation capital.

In Design Any Disaster, certified emergency manager and master business continuity practitioner Patrick Hardy reveals the secrets of disaster preparedness that helped him build the largest and most successful small business and family disaster planning company in the world. He explains why: You should never, ever "remain calm" during a disaster, 99% of all disaster plans are a complete waste of time, and fancy disaster equipment and supplies actually leave you less prepared.

In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organisation in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their lifelong savings strengthened.

In The Crisis Turnaround, Jeff Hilimire shares 20+ years of success launching and building fast-growing businesses to teach other leaders how to strategically embrace any challenge, so they can not only survive a crisis but thrive while doing it.

On the 23rd of May 2019, Hakan Bulgurlu became one of the fortunate few to have reached the summit of Mount Everest. To stand on top of the world’s highest mountain is a humbling experience; to bear witness to nature at its most awe-inspiring and powerful is even more humbling. Bulgurlu’s quest to climb Everest came with a purpose: Making the environment the centre of his ambition to highlight the catastrophic effect climate change is having on our planet, to lead by example and to seek out practical solutions.

When the world was flipped on its head in early 2020, Medix went into crisis mode with everyone else. Business came to a halt. Clients and competitors alike were shutting their doors at record pace. Major cities were turning to ghost towns and the idea of normal life as we knew it was being questioned. As COVID-19 attempted to pull Medix into the depths, the leadership team struggled. They sought new and innovative ways to keep revenue coming in the door and employee paychecks clearing. They swam hard to the surface as COVID-19 continued to pull.

Grace Under Pressure: Leading Through Change and Crisis focuses on three things leaders need to do when change and adversity strike: take care of their people, take care of themselves, and prepare for the future. And they must do it all with a sense of grace—calmly, collectedly, and compassionately. This book provides a roadmap for leaders seeking to create community as they meet the coming challenges with dignity and grace.

Great leadership is a prerequisite for success. It’s about communicating the vision and mission of your organization effectively and creating cultures of innovation, inspiration, and a strong sense of purpose to allow your employees to flourish. In Walking the Leadership Tightrope: How to Balance Career and Family through the Chaos of Crisis, Chris recounts his experiences from his early days of childhood at his local Catholic parish to founding his own executive coaching and consulting company, and all the leadership roles he undertook in between.

What makes some leaders so effective when the stakes are high, while others fall short? Why are some able to not only survive but to lead their organizations to new heights even in risky, fast-changing times? The answer is succinct but multi-layered: such leaders display courage, judgment, and fortitude. High-stakes leadership does not require unnatural powers, nor is it predicated on a dangerous situation. The three signature character traits can be cultivated by anyone at any level in any organization, big or small.

In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes - Set the Foundation, Build Connections, Move with Purpose, and Harness Change - Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

In Rules to Break and Laws to Follow, marketing gurus Don Peppers and Martha Rogers challenge you to break the rules and propose a whole new way of thinking about how to create real shareholder value in today's competitive environment, operating with today's technologies.

A historic generational shift is underway that will lead to a crisis in American business leadership. This concise and practical book will help you understand this shift and take action to retain your senior leaders, attract the next level of top talent, and grow a new generation of leaders.

Organizational trauma takes many forms. It could be a pandemic that disrupts the way people work. An economic meltdown. An act of violence. A failed merger. A layoff - or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode. Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we’ll likely experience one trauma or crisis after another.

A major investor is on line one, CNN is on line two, and social media is exploding in anger. When you're a "leader under fire", the next few moments can be an incredible opportunity...or they can destroy your career. In the past, companies prepared for crisis with expensive, static crisis communications plans. The pace was slower. You had time to process and plan a response with your senior team and lawyers. But those old-school plans don't work anymore.

When he was just 26 years old, Sam Cawthorn's life changed forever. A terrible car accident cost him his arm, left him in a coma, and put him in a wheelchair for the rest of his life - or so he thought. Today, Sam is one of the most successful motivational and inspirational speakers around, addressing some 100,000 people around the world each year, from some of the world's biggest companies. In Bounce Forward, Sam shares the tools, strategies, and psychology that anyone can use to overcome any obstacle.

When we experience too much stress, we often feel like shutting down and escaping the source: we ‘downshift’. With too little stress, we become apathetic and disengaged. But what happens in the middle zone – when we experience what psychologists call ‘positive stress’ – and how can we use it to overcome extraordinary barriers and perform at our peak?

Contención, desempeño y agilidad.

In September 2001, Jeff Immelt replaced the most famous CEO in history, Jack Welch, at the helm of General Electric. Less than a week into his tenure, the 9/11 terrorist attacks shook the nation, and the company, to its core. GE was connected to nearly every part of the tragedy - GE-financed planes powered by GE-manufactured engines had just destroyed real estate that was insured by GE-issued policies.

All leaders face defining moments, crises that reveal their true character. Here, Sasha and his father, David, expand on Sasha's defining moment, recounted on The Moth podcast as "An Impossible Choice." Working in the violence-torn Congo, he was charged with evacuating a specific group of refugees. Then he and his colleague discovered a group of widows and orphans not on the rescue list. Leaving them behind would mean their deaths. Attempting to take them would jeopardize the entire mission.

James Burstall runs one of the most successful TV production companies in the UK. But during his tenure at Argonon he has had to deal with a variety of existential crises. Through them all, he's managed to guide his team out the other side successfully. Whether it's been the credit crunch or terror attacks. Recessions. Natural disasters. Pandemics. The TV industry has felt the strain of these recurring events like all of us. And each time, James has put strategies in place in order to be prepared for the next time something like this happens. Now you can be prepared as well.