Conflict Communication

In Overcoming Passive-Aggression, Dr. Tim Murphy and Loriann Hoff Oberlin provide an in-depth look at a topic we've all faced but haven't always recognized: Hidden anger. When people don't express their views and feel compelled to conceal their true beliefs and emotions, behaving in ways that don't match what they honestly think, there can be serious physical and psychological results for everyone involved.

Hailed by PMA, the Independent Book Publisher's Association, as a "business breakthrough" and "one of the 30 best business books of the year" by Soundview, the first edition of Working Relationships set the standard for managing conflict and developing teamwork while learning to get along with friends and foes at work. Now author Bob Wall is back with the latest research and field-tested knowledge about the critical role emotional intelligence (EQ) plays in achieving workplace and career success.

Tanto si estás comenzando una nueva relación, encontrando la manera de recuperarte de dolores de cabeza y angustias, o simplemente quiera profundizar tu conexión, este libro te ayudará a equiparte y empoderarte. Da el primer paso para transformar tu relación. Aquí encontrarás consejos útiles y empoderadores que te ayudarán a cultivar una conexión más fuerte con tu pareja.

Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.

This guide provides a simple blueprint for achieving solutions to everyday disagreements without having to have a "winner" and a "loser". By learning how to listen empathetically, respecting each other's ideas and feelings, and understanding why some issues are so important to your spouse, not only will those daily problems be worked out successfully, but both of you will end up feeling appreciated, respected, and loved.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Every relationship faces problems that cause hurt and misunderstanding, hot topics that predictably lead to blow-ups or meltdowns. Sex or spending, dinnertime or discipline, issues large and small rob relationships of harmony and happiness. Some partners escalate and vent, while others avoid and deny. Whether communication is stalled or out of control, “Take it to the Cross” offers hope for real and lasting harmony. It energizes the relationship while supplying safety and order, while involving the participants emotionally, intellectually, spiritually and even physically. With step-by-...

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

In The Emotional Intelligence Skills Workbook, psychologists Matthew McKay and Stephanie Catella draw from emotion efficacy therapy (EET) and acceptance and commitment therapy (ACT) to offer a wealth of practical skills you can use to navigate difficult conversations effectively while maintaining your relationships. You'll learn what emotional intelligence (EI) is, and why strengthening it can help you overcome conflict with others.

We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?

If you are tired of the anxiety, frustration, and fear that pervade your connections with other people, both online and in real life, Sarah Stewart Holland and Beth Silvers want you to know one thing—you are not alone. In this book they will help you understand the powerful connections you have with other people on a personal, community-based, national, and even international level.

Do you wish there was a way to raise well-behaved children without punishment? Are you afraid the only alternative is being overly indulgent? With Positive Discipline, an encouragement model based on both kindness and firmness, you don't have to choose between these two extremes. Using these 49 Positive Discipline tools honed and perfected after years of real-world research and feedback, you'll be able to work with your children instead of against them.

“This book is not simply about becoming more assertive, but also how to let go of the fear that can stop you from living an authentic happy life . . . You will have an extensive toolkit by the end of this guide.”——Reader’s Favorite 5-Star Review Would you be happy if you could kill your anxiety, confidently ask for what you want, and get it? Would your life be better if you could speak your mind and confront others without fear? Of course!Difficult conversations emotionally drain you. And if a woman follows generic advice implicitly written for men, it will likely backfire. Women ...

Are you ready to take your consulting career to the next level? Look no further than this advanced consulting handbook for consultants! This comprehensive guide will provide you great insights and proven strategies to empower you to excel in the complex and dynamic world of consulting! In this book, you’ll discover the advanced communicaton and interpersonal skills you need to success! We’ll dive into advanced presentation skills, advanced facilitation techniques, executive presence and influence, storytelling for consulting, advanced negotiation skills, emotional intelligence, conflict...

Learn how working with power, rank, revenge, and abuse helps build sustainable communities from author and the founder of Processwork Arthur Mindell. Mindell has appeared on radio and television around the world and works internationally with highly conflicted groups including government and multi-racial situations.

Dialogue provides practical guidelines for one of the essential elements of true partnership - learning how to talk together in honest and effective ways. It reveals how problems between managers and employees, and between companies or divisions within a larger corporation, stem from an inability to conduct a successful dialogue.

Walking down the aisle is only the beginning of your story. When spouses get bored, fail to communicate, or struggle to balance parenting and marriage, marriage can feel like an impossible challenge, and spouses think the only solution is to end their story. You are human, and having marital issues is far from uncommon. Rather than feeling like a failure or rushing straight toward divorce, step back and think about what you can do to make things better.

Often in our romantic relationships we long for deep connection, but we don't know how to communicate well, and sometimes even withhold what we're really thinking and feeling. As couples, we don't stop to think how important our conversations are. And we certainly don't understand that what we talk about and how we talk about them determine whether our relationships will thrive, flatline, or fail. In Fierce Love, Susan Scott guides couples through conversations that lead to deep connection and lasting commitment.

In the high-stakes world of negotiation, the ability to navigate complex discussions and emerge with successful outcomes is invaluable. "How to Negotiate Like a Diplomat" by James DuPont offers a masterclass in the art of negotiation, drawing on diplomatic principles and tactics to equip you with the skills needed to negotiate effectively in any situation. James DuPont, with years of experience in international diplomacy, unveils 24 distinct strategies that range from employing the subtlety of the Echo Chamber to the cunning of The Guerilla Negotiator.

Introducing the ultimate guide to personal growth and effective communication: "Mastering Emotional Intelligence and Verbal Aikido: A Guide to Influencing Others and Dealing with Difficult People." Are you ready to unlock your full potential and navigate through any interpersonal challenge with grace and finesse? Look no further! This Amazon e-book offers a transformative journey into the realm of emotional intelligence and verbal aikido, equipping you with the skills to influence others and effortlessly handle difficult people. With "Mastering Emotional Intelligence and Verbal Aikido," ...