Conflict Communication

In Navigating the Office Zoo, FC Bohnke offers a smart, practical, and often hilarious field guide to handling the most difficult species in your workplace—whether it's the Micromanager Monkey, the Gossip Vulture, or the Credit-Stealing Cuckoo. Drawing on years of leadership experience and sharp behavioral insight, this book helps you understand what drives challenging colleagues, how to respond effectively, and how to keep your own sanity intact. Whether you're a team member dodging passive-aggressive Chameleons or a manager trying to tame a Volcano, this guide equips you with: Real-...

Relationships are usually the most important part of a person’s life. But they’re often stressful and frustrating, or simply awkward, distant, and lonely. We feel the weight of things unsaid, needs unmet, conflicts unresolved. It’s easy to feel stuck.

Why is it so hard to change problem behavior - in our kids, our colleagues, and even ourselves? Conventional methods often backfire, creating a downward spiral of resentment and frustration, and a missed opportunity for growth. What if the thinking behind these old methods is wrong? What if people don’t misbehave because they want to, but because they lack the skills to do better? Or as renowned psychologist J. Stuart Ablon asks, what if changing problem behavior is a matter of skill, not will?

Bullies aren't limited to the playground. These days, they roam our offices and can be found everywhere from break rooms to boardrooms. They don't steal your lunch money, but they can make your work life a living hell - and even ruin your career. Whether the bully is a boss or a coworker...whether you're the target of manipulation, intimidation, verbal abuse, or deliberate humiliation, Beating the Workplace Bully will show you how to fight back.

If you've felt alienated and alone in recent years, you're in good company. Whether it's a rift in your family, polarization at your workplace or just a sense that society isn't as connected as it once was, many of us feel painful chasms in our connections. Internationally-recognized curiosity expert and bridge builder Scott Shigeoka knows that there’s only one cure: Deep Curiosity.

Authentic Relating provides the framework to transform every aspect of relationships—starting with the one to ourselves. It is truth and compassion together in a journey to become more awake and aware in every relationship. With practice, we can learn to alchemize conflict into clarity, connection, and creativity.

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.

This audiobook is in Spanish. We have all been in situations where an apology is necessary. Here's a compassionate guide, filled with anecdotes and research, designed to help individuals and couples resolve interpersonal conflicts.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.

Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.

Do you want to improve your relationships and productivity, all by simply changing your listening habits? You already understand the importance of quality communication. But good communication is built not on speaking but on listening. In 10 easy steps, you can go from being a poor listener to an excellent one. At each step, you’ll learn how to navigate the pitfalls of strained communication, transforming your ability to exchange accurate, complete information and deepen emotional understanding and connectedness.

Transform your family dynamics and nurture emotionally intelligent kids, even if you're new to EQ. Are you struggling with your toddler's tantrums or your teen's emotional rollercoaster? Is family communication faltering due to digital distractions and hectic schedules? Are you overwhelmed and looking for a concise but comprehensive guide to building resilient family relationships? Are you curious about how EQ can impact your child’s development? You’re not alone. In our fast-paced world, bolstering emotional intelligence (EQ) in your family can feel daunting.

It's not easy to be a teen girl, and it's definitely not easy parenting one. Parenting a Teen Girl is a guide for busy parents who want bottom-line information and tips that make sense - and work. It also offers scripts to improve communication, and exercises to navigate stressful interactions with skill and compassion. Whether your teen girl is struggling with academic pressure, social difficulties, physical self-care, or technology overload, this book offers practical advice to help you connect with your teen girl.

Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.

We've all done something wrong or made a mistake or insulted someone - even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble. In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps.

This book is not just another communication book and is not just a book of tips. This is the ultimate communication system for talking to anybody, anywhere, and in any situation. Using scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm, and conviction. This will massively transform all areas of your life, in ways that you may only have dreamed of.

In a culture where constant offense and polarization dominate so many interactions, here is good news about a more productive way to disagree: God desires for us to become better at loving others . . . not better at debating. Grace in the Gray helps us see the grace and good that’s often hidden by our own limited perspectives and assumptions.

Transform Your Marriage TODAY with this Marriage Revival Toolkit Featuring Essential and Practical Solutions for Every Couple Are You Tired of Your Wife Being Mad at You? Do You Feel Completely Lost and Helpless After Each Fight? Do You Want a Happier Marriage and Home? Yes? Then this book is for YOU!

Ready to handle difficult conversations with confidence and ease? Do you dread tough discussions, fearing they’ll spiral out of control? Struggle to express your needs without sounding aggressive or making others defensive? You’re not alone. Many adults face these challenges, but the good news is that effective communication is a skill you can master. Difficult Conversations Made Easy equips you with proven strategies to navigate tough talks, manage conflict, and build stronger connections. Master the art of starting difficult conversations without triggering defensiveness.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.