Conflict Communication

Developing successful relationships is critical to our success in both our personal and professional lives. The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Have you ever felt trapped by cycles of anger you can't control? Do you struggle to channel this powerful emotion more constructively? Are you ready to understand, manage, and master your anger once and for all? Her Anger Fingerprint: Anger Management for Women From Root Causes to Long-Term Solutions offers you a clear path toward balanced emotional responses and lasting change. This book uncovers the underlying issues that contribute to anger—from biological to environmental factors—equipping you with the tools to identify and address your unique triggers. Designed specifically for ...

Do you wish there was a way to raise well-behaved children without punishment? Are you afraid the only alternative is being overly indulgent? With Positive Discipline, an encouragement model based on both kindness and firmness, you don't have to choose between these two extremes. Using these 49 Positive Discipline tools honed and perfected after years of real-world research and feedback, you'll be able to work with your children instead of against them.

¡Sí, de acuerdo! ofrece una estrategia comprobada, paso a paso, para llegar a acuerdos aceptables entre las partes en cada tipo de conflicto. Esta versión actualizada y revisada brinda a los lectores un método directo y aplicable universalmente para negociar disputas personales y profesionales sin enojarse ni ser engañados. Desde hace casi treinta años, ¡Sí, de acuerdo! ha ayudado a millones de personas a aprender una mejor manera de negociar.

The experience of married life can range from living happily ever after, to the monster of irreconcilable differences. To those who lived happily after the wedding, sometimes they wonder how they managed to cross the bridge of integration to settle down to a relationship of love and peace. To those who had to face irreconcilable differences the wonder is always, “what went wrong? How did the promise of a great future together fizzle out into this present nightmare?” The Bible has two key words that determine outcome. The first is love and the second is submission. In an earlier work, ...

This audiobook is in Spanish. We have all been in situations where an apology is necessary. Here's a compassionate guide, filled with anecdotes and research, designed to help individuals and couples resolve interpersonal conflicts.

Charming, charismatic, and delightful or manipulative, self-serving, and cunning? Psychopaths are both and that’s exactly what makes them dangerous. Best-selling author of the international phenomenon Surrounded by Idiots, Thomas Erikson, reveals how to identify the psychopaths in your life and combat their efforts to control and manipulate. Surrounded by Psychopaths teaches listeners how to deal with psychopaths in their lives by becoming aware of their own behavior and their weaknesses.

You can create a culture of respect at work and at home through the practical strategies and techniques taught in this book. From learning to take others' perspectives to creating a personal engagement plan to moving from gridlock to dialogue, you can be a carrier of respect. “Treating people with respect and valuing them is a universal language. Culture trumps strategy.”—Howard Schultz, Starbucks’ CEO Written in an easy-to-read conversational style, this short book will inspire you to spread respect far and wide.

Betrayal trauma hurts, whether it has been inflicted on you by a parent, a friend, or a romantic partner. This, however, doesn’t mean you’ll never get over it or that you’ll never discover real love.

How do you respond to anger - in yourself or others? Do you fight fire with fire, or run for cover? Dr. Christian Conte created Yield Theory™ as a way to meet conflict without aggression or submissiveness through the practice of compassionate listening, de-escalation, and genuine communication. With Walking Through Anger, he shares this revolutionary model for dealing with inflamed emotions in even the most difficult and charged situations.

Stay Afloat When They’re Rocking Your Boat Do you avoid interactions because disconnecting feels safer and easier? Do you get overwhelmed when you try to interact with certain people? Do you hide your true self in case people don’t like who you really are? Instead of closing up and closing off, use the simple steps in Personal Boundaries for Highly Sensitive People to practice the empowerment of feeling authentic and connected. When the people around you make waves with overwhelming personalities, expectations, or communication styles—personal boundaries come to the rescue. This handy...

“This book is not simply about becoming more assertive, but also how to let go of the fear that can stop you from living an authentic happy life . . . You will have an extensive toolkit by the end of this guide.”——Reader’s Favorite 5-Star Review Would you be happy if you could kill your anxiety, confidently ask for what you want, and get it? Would your life be better if you could speak your mind and confront others without fear? Of course!Difficult conversations emotionally drain you. And if a woman follows generic advice implicitly written for men, it will likely backfire. Women ...

Discover the ultimate guide to nurturing the parent-child bond, no matter the distance. "Staying in Touch" is designed for parents who find themselves far from their children due to work or other life circumstances, yet wish to maintain a strong and loving connection. Dive into a treasure trove of practical strategies and insights, empowering you to transcend miles and stay present in your child's life. Begin with an exploration of the intricacies of remote parenting, understanding the unique dynamics and the critical importance of keeping your connection alive. Navigate the emotional ...

In Overcoming Passive-Aggression, Dr. Tim Murphy and Loriann Hoff Oberlin provide an in-depth look at a topic we've all faced but haven't always recognized: Hidden anger. When people don't express their views and feel compelled to conceal their true beliefs and emotions, behaving in ways that don't match what they honestly think, there can be serious physical and psychological results for everyone involved.

Marriage is hard work. After the fairy tale "I Dos" come chores, bills, fights, and plain weariness. Many couples are unsure how to fix their problems and wonder if their relationships really have what it takes to go the distance. (Hint: They do!) Luckily, relationship experts Jim and Elizabeth Carroll have created a program proven to mend marriages, revive relationships, and make the happily-ever-afters come true.

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.

Great leaders understand that their team is only as strong as its weakest link. And healthy, nurtured relationships are key in making your team operate as a well-oiled machine. In Relationships 101, John Maxwell offers time-tested principles for connecting with people and building positive working relationships within an organization. The unique, pocket-size format puts straightforward, practical information at your fingertips.

Do you know one of these men? The catch-me-if-you-can lover...Phil's romantic and passionate one minute, distant and cold the next. The deviously manipulative coworker or boss...Jack denies resenting Nora's rapid rise in the company, but when they're assigned to work together on a project, he undermines her. The obstructionist, procrastinating husband...Bob keeps telling his wife he'll finish the painting job he began years ago, but he never seems to get around to it. These are all classic examples of the passive aggressive man.