Communication Etiquette

In Practical Influence, R. Morris Sims introduces general principles of influence, which can be applied to any situation, as well as principles for business, and for families and personal relationships. Each chapter introduces specific concepts and learning points, and offers action assignments to put the theories into use. In breezy, cheerfully matter-of-fact, commonsense fashion, Sims teaches easily implementable skills and strategies to help listeners make more positive impacts at home and at work.

Ärger und Konflikte lösen mit der Gewaltfreien Kommunikation! In vielen Fällen gelingt es uns nicht, unserem Gesprächspartner mitzuteilen, was wir wirklich von Ihm wollen. Oft nehmen wir Dinge, die unser Gegenüber von uns möchte falsch wahr. Damit ist jetzt Schluss! Denn mit der Methode: Gewaltfreie Kommunikation lernen Sie ganz einfach Ihre eigenen Bedürfnisse und die Ihres Gegenübers besser wahrzunehmen. Der Schlüssel zu einem konfliktfreien miteinander ist achtsames Zuhören und eine achtsame Kommunikation.

Thousands of people have attended Susan RoAne's seminars and used her smart, savvy, sassy advice to change their lives. This original audio program explains how you can present exactly the image you want to convey and create the best impression wherever you go.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.