Communication Etiquette

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Business runs on emails, yet we rarely give them enough thought. Too often, our messages are misunderstood, misfiled, or ignored. In a world filled with remote collaboration and virtual teams, people who master email writing rise above the noise. You can be one of those people. Learn how to make your emails work for you rather than against you with this short, practical guide. Whether you’re just starting in your career or are adjusting to a newly remote and virtual workplace, you’ll find valuable advice and tips you can put into practice right away.

Unlock the secrets to polished social interactions with “Etiquette Cheats, Hacks, Hints, Tips, And Tricks That Will Help You Navigate Any Social Situation.” Packed with valuable insights and practical advice, this book is your go-to resource for navigating various social situations with grace and confidence. From dining etiquette to professional networking tips, and from digital communication norms to cultural sensitivity, this comprehensive guide covers it all.

Have you ever been reduced to a quivering mass of jelly when handed a wine list? Wondered why a sommelier was hovering near your table? Felt out of your element at a nice restaurant with clients, colleagues, or friends? Professional Drinking will boost your confidence and squash the fear of embarrassment. Sommelier and executive coach Jim Schleckser teaches you to handle yourself like a pro in a restaurant or bar, at a business event, or in any social situation.

In Polite, Louise shows how the unseen science of politeness governs everything we do, from what we say to how we act, and reveals how a better understanding of the rules and norms of politeness can help us in all aspects of our work, leisure and home lives. And, in doing so, she answers the age-old question... are politeness standards really declining?

Shital Kakkar Mehra, India's leading executive presence coach and best-selling author of Business Etiquette, has trained numerous CEOs and star performers over the last two decades. In this book, she shares her proven POISE formula for success - tools to help you maximize your potential and fast-track your career to the coveted role of a CEO.

Communicating Through Change is a life-changing book, which will show you how to communicate through major changes in your life, and to best express yourself when you need to be heard. It is packed with real-life stories, practical exercises, insightful tips, and uplifting affirmations. Addressing relevant challenges, which everyone meets at one time in their life, this book will give you hope, resilience, and clarity about how to move forward. By sharing her vulnerability with authentic openness, the author helps you to find your inner strength and to speak up for yourself.

This short audiobook generalizes on how emails should be constructed. I relate email to our current postal system in the United States. I indicate on why email is important, especially the manners that must be strictly enforced on each level of email from friendly to professional. From a business perspective, an email can represent your business outlook on its future as well as management behavior. We must be careful when we email, and I reveal all about the infamous email, in this audio.

Stay Tuned is the ultimate communication guide specifically designed for senior citizens, empowering them to stay connected, engaged, and informed in today's fast-paced world. As we age, communication can become increasingly challenging, leading to feelings of isolation, disconnection, and frustration. However, with the right strategies, techniques, and tools, seniors can overcome these obstacles and maintain meaningful relationships, pursue their passions, and live life to the fullest. Effective communication is the key to unlocking a fulfilling life, and Stay Tuned provides senior ...

Packed with cases, cultural awareness scales, communication tests and practical tips, this lively guide will help anyone of any nationality become a better communicator. Whether one's task is to give a presentation to a cross-cultural group or to negotiate with an overseas client, Bridging the Culture Gap will ensure that the listener has the cultural awareness to communicate the intended message.

In this modern, stress-filled time, people face many awkward situations: the dating scene with all its pitfalls; friends going through grief and loss; job difficulties and other personal problems; the woes of love, friendship, and profession. To avoid gaffes and goofs and other embarrassments, we need to bring our social I.Q. into the 21st century. This book defines manners and etiquette for how we live today and shows readers how to keep their mouths foot-free.

In today's dynamic workplace landscape, success isn't just about technical skills—it's about mastering the art of workplace etiquette and behavior. Whether you're a seasoned executive or just starting your career journey, this comprehensive guide will empower you to navigate professional environments with confidence, integrity, and grace.

Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations.

Respect, manners, confidence, consideration. These are just a few things that come to mind when we think of what we prefer when a date shows up to meet us. But why aren’t they a given? Well, either we haven’t enough tutelage, so etiquette isn’t where it needs to be, or we aren’t evaluating a prospective date well enough and feel let down by a sad lack of etiquette once we say yes. Use Dating Etiquette to brush up on your skill set to achieve dating success. Also use Dating Etiquette to enrich your discernment and set invaluable expectations.

The Listening Coach is a practical audio guide. It will help you coach yourself through the elements of listening that are critical in life, in business, and in your community. It is easy to listen to and digest and packed with practical ideas, so you can convert its insights into deeper ways of listening. Peppered with conversations and real-world case studies, you will discover the transformational impact of deep and generative listening. The Listening Coach will help you make a positive difference in the lives you encounter as you answer five key questions.

Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: appearance, behavior, and communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease, and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures and sailing through the complexities of modern-day office life with ease.

We live in the golden era of communication. Everyone can easily access and use telephones without incurring high costs. It is important, especially during formal conversations, that one creates a positive impression of themselves. In this episode, we discuss basic telephone etiquettes.

In Ballgames to Boardrooms, Taylor Scott resurfaces what many have forgotten from those simple, yet profound, lessons we learned playing sports at a younger age. Our little league, high school, and college coaches taught us lessons, values, winning principles, and dropped pearl after pearl of wisdom we never knew we needed back then. Taylor is bringing them back to the forefront and inspiring anyone, and everyone, who wants a change in their day-to-day grind.