Career Services
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- De: David J. Lieberman
- Narrado por: Grover Gardner
- Duración: 47 m
- Versión completa
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Historia
We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?
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Average
- De Bungalow10 en 07-27-19
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- Narrado por: Grover Gardner
- Duración: 47 m
- Fecha de lanzamiento: 12-10-13
- Idioma: Inglés
- We all say things we shouldn't. What is important is how we deal with the gaffe....
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Selling to Serve
- Sell Your Accounting & Bookkeeping Services with Unshakeable Confidence for More Than You Thought Possible
- De: James Ashford
- Narrado por: James Ashford
- Duración: 5 h y 23 m
- Versión completa
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You’re not running an accountancy firm; you’re running a business. But most accountants and bookkeepers don’t have a business, they have chaos. You end up doing far more work than you get paid for, and you’re not valued enough by your clients. This book will take you on a journey that will challenge some of your most limiting beliefs, remove conflicting thoughts, reveal the blueprint for a successful sales system, and give you the unshakeable confidence to do what you now perceive to be hard, to make life so much easier.
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Info good, but a lot of incorrect references
- De Bill Cutchin en 02-03-25
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Selling to Serve
- Sell Your Accounting & Bookkeeping Services with Unshakeable Confidence for More Than You Thought Possible
- Narrado por: James Ashford
- Duración: 5 h y 23 m
- Fecha de lanzamiento: 03-04-21
- Idioma: Inglés
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You’re not running an accountancy firm; you’re running a business. This book will take you on a journey that will challenge some of your most limiting beliefs, remove conflicting thoughts, reveal the blueprint for a successful sales system, and give you unshakeable confidence....
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Success Is in Your Sphere
- Leverage the Power of Relationships to Achieve Your Business Goals
- De: Zvi Band
- Narrado por: Steven Jay Cohen
- Duración: 8 h
- Versión completa
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Our professional relationships are the most important asset we have when it comes to growing our careers and our businesses. Most people think of this as “networking”. But in today’s hyperconnected market, the most cost-effective and high-return route to new, repeat, and referral business is through our existing networks, not through adding more social media “friends” and “connections”. This transformative guide from relationship marketing expert Zvi Band shows you how to deepen your personal connections to achieve your professional goals.
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Great book by an true expert
- De Amazon Customer en 07-19-21
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Success Is in Your Sphere
- Leverage the Power of Relationships to Achieve Your Business Goals
- Narrado por: Steven Jay Cohen
- Duración: 8 h
- Fecha de lanzamiento: 04-13-21
- Idioma: Inglés
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Relationship marketing expert Zvi Band shares a proven step-by-step approach to leveraging the unique power of relationships to your best business advantage....
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Undaunted
- Overcoming Doubts and Doubters
- De: Kara Goldin
- Narrado por: Kara Goldin
- Duración: 5 h y 38 m
- Versión completa
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CEO of Hint, Inc., and author Kara Goldin turned her unsweetened flavored water into one of the most successful beverage businesses of our time. As she started to achieve her goals, Kara found herself being called “fearless”, “confident” and even “unstoppable”, but nothing could be further from the truth. In Undaunted, she shares real stories about her own fears and doubts, the challenges she encountered and what she did to overcome them to eventually build a great business and a life she loves.
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Empowering and sweet story.
- De Lesly en 09-27-21
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Undaunted
- Overcoming Doubts and Doubters
- Narrado por: Kara Goldin
- Duración: 5 h y 38 m
- Fecha de lanzamiento: 10-20-20
- Idioma: Inglés
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Don’t let anyone crush your dreams. Undaunted will inspire you to move past your fears and defy the doubters. It doesn’t matter whether you feel confident; it matters what you actually do....
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Uncopyable
- How to Create an Unfair Advantage over Your Competition
- De: Steve Miller
- Narrado por: Jeff Moon
- Duración: 4 h y 32 m
- Versión completa
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What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt". Better customer service? Guess what? All of your competitors say they provide the best customer service. It's a wishy washy phrase...a vague generality with no meaningful specific. Better pricing? You're kidding, right? The company that lives on price dies on price.
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Solid Information
- De porter052580 en 03-13-21
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Uncopyable
- How to Create an Unfair Advantage over Your Competition
- Narrado por: Jeff Moon
- Duración: 4 h y 32 m
- Fecha de lanzamiento: 12-07-20
- Idioma: Inglés
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What separates average businesses from extraordinarily successful ones? Better product? Nope. Your competitor will rapidly reverse-engineer your "secret sauce" and get their "better-than-you" version on the market faster than you can say "Usain Bolt"....
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Selling Your Professional Service Firm: A Primer
- De: David C. Baker
- Narrado por: David C. Baker
- Duración: 5 h y 21 m
- Versión completa
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I’ve written this book because selling your business is quite possibly the biggest financial transaction of your entire life, and you’ve never done it before and will likely never do it again, and you really need to be smart about this. I recently did a quick study on the likelihood that a firm in a particular, narrow vertical would have a successful exit—defined as someone else purchasing, for real money, a majority of your firm’s equity.
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Selling Your Professional Service Firm: A Primer
- Narrado por: David C. Baker
- Duración: 5 h y 21 m
- Fecha de lanzamiento: 11-06-24
- Idioma: Inglés
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I’ve written this book because selling your business is quite possibly the biggest financial transaction of your entire life, and you’ve never done it before and will likely never do it again, and you really need to be smart about this.
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The Come Back Culture
- 10 Business Practices That Create Lifelong Customers
- De: Jason Young, Jonathan Malm
- Narrado por: Jim Denison
- Duración: 4 h y 24 m
- Versión completa
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Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back—and they tell their friends. Backed by plenty of on-the-ground research and real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more.
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The Come Back Culture
- 10 Business Practices That Create Lifelong Customers
- Narrado por: Jim Denison
- Duración: 4 h y 24 m
- Fecha de lanzamiento: 05-17-22
- Idioma: Inglés
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Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience....
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- De: Bill Price, David Jaffe
- Narrado por: Caroline Miller
- Duración: 8 h y 8 m
- Versión completa
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Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.
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The Frictionless Organization
- Deliver Great Customer Experiences with Less Effort
- Narrado por: Caroline Miller
- Duración: 8 h y 8 m
- Fecha de lanzamiento: 05-27-22
- Idioma: Inglés
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Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons....
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Human Sigma
- Managing the Employee-Customer Encounter
- De: John H. Fleming Ph.D., Jim Asplund
- Narrado por: Tom Parks
- Duración: 7 h y 43 m
- Versión completa
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This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing the moments when employees interact with customers. Based on research spanning 10 million employees and 10 million customers around the globe, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it.
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Great book for Lean and Six Sigma practitioners and HR personnel
- De Brion Hurley en 04-23-19
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Human Sigma
- Managing the Employee-Customer Encounter
- Narrado por: Tom Parks
- Duración: 7 h y 43 m
- Fecha de lanzamiento: 11-29-16
- Idioma: Inglés
- This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing....
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How to Start a Home-Based Aquarium Maintenance Business
- A Practical Guide to Building, Managing, and Growing Your Home-Based Aquarium Services
- De: VentureNest Books
- Narrado por: Kavija johva
- Duración: 2 h y 13 m
- Versión completa
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Dive into the rewarding world of aquarium maintenance with 'How to Start a Home-Based Aquarium Maintenance Business.' Whether you're a fish enthusiast or an aspiring entrepreneur, this guide provides everything you need to establish a successful aquarium maintenance service from home. Explore the essentials of setting up your business, acquiring clients, mastering maintenance techniques, and expanding your services. With detailed instructions, expert advice, and actionable tips, you'll be equipped to turn your passion for aquariums into a thriving home-based venture.
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How to Start a Home-Based Aquarium Maintenance Business
- A Practical Guide to Building, Managing, and Growing Your Home-Based Aquarium Services
- Narrado por: Kavija johva
- Duración: 2 h y 13 m
- Fecha de lanzamiento: 05-20-25
- Idioma: Inglés
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Dive into the rewarding world of aquarium maintenance with 'How to Start a Home-Based Aquarium Maintenance Business.' Whether you're a fish enthusiast or an aspiring entrepreneur, this guide provides everything you need to establish a successful aquarium maintenance service from home.
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Ignore Your Customers (And They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- De: Micah Solomon
- Narrado por: Jakob Lewis, Gabe Wicks - foreword, John Behrens - preface
- Duración: 5 h y 16 m
- Versión completa
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.
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The best practical customer service book is...
- De Jason Erickson en 12-31-20
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Ignore Your Customers (And They'll Go Away)
- The Simple Playbook for Delivering the Ultimate Customer Service Experience
- Narrado por: Jakob Lewis, Gabe Wicks - foreword, John Behrens - preface
- Duración: 5 h y 16 m
- Fecha de lanzamiento: 01-14-20
- Idioma: Inglés
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Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time....
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How to Deal with Debt Collectors and Win Every Time How to Beat Them at Their Own Game: Your Number One Guide to Beating Debt Collectors
- De: Ernie Braveboy
- Narrado por: Millian Quinteros
- Duración: 57 m
- Versión completa
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Ultimately, with a deep understanding of the law, you are able to keep debt collectors’ aggression in check, all to your advantage. Would you want to be that person who is not afraid of debt collectors with all their rage and fury? Do you want to beat them at their own game of debt collection by using the law to your advantage to tame them? Well, if that’s what you are looking for, this book is the ultimate guide on how to take charge of the whole process so that you don’t end up making silly mistakes that could cost you. Listen to learn more....
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Clear, Concise and To the Point
- De Rocio en 07-07-18
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How to Deal with Debt Collectors and Win Every Time How to Beat Them at Their Own Game: Your Number One Guide to Beating Debt Collectors
- Narrado por: Millian Quinteros
- Duración: 57 m
- Fecha de lanzamiento: 06-27-18
- Idioma: Inglés
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With a deep understanding of the law, you can keep debt collectors’ aggression in check, all to your advantage. Would you want to be that person who is not afraid of debt collectors with all their rage and fury? This audiobook is the ultimate guide on how to take charge of the process....
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Savage Restaurant Success
- A Modern-Day Code for Restaurateurs to Thrive in Life and Business
- De: Donald Burns
- Narrado por: Sean Pratt
- Duración: 11 h y 26 m
- Versión completa
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This isn't your average restaurant business book. Burns fearlessly dives headfirst into the brutal truth of what's been holding restaurants back from greatness. No more sugar-coating or industry double-speak–it's time for a savage wake-up call!
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Improving your Restaurant starts with You!
- De William John Corbett en 03-05-24
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Savage Restaurant Success
- A Modern-Day Code for Restaurateurs to Thrive in Life and Business
- Narrado por: Sean Pratt
- Duración: 11 h y 26 m
- Fecha de lanzamiento: 02-09-24
- Idioma: Inglés
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This isn't your average restaurant business book. Burns fearlessly dives headfirst into the brutal truth of what's been holding restaurants back from greatness.
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How to Start a Personal Chef Business
- A Step-by-Step Guide to Launch, Manage, and Grow Your Personal Chef Services
- De: VentureNest Books
- Narrado por: Maddi Shinner
- Duración: 2 h y 29 m
- Versión completa
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Are you passionate about cooking and ready to transform your culinary skills into a profitable career? 'How to Start a Personal Chef Business' is your ultimate guide to entering this lucrative field. This comprehensive book will guide you through every stage of setting up your own personal chef business, from crafting your brand identity to acquiring clients and managing day-to-day operations. With practical advice, real-world examples, and actionable strategies, this book provides all the insights needed to succeed in the personal chef industry.
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How to Start a Personal Chef Business
- A Step-by-Step Guide to Launch, Manage, and Grow Your Personal Chef Services
- Narrado por: Maddi Shinner
- Duración: 2 h y 29 m
- Fecha de lanzamiento: 05-12-25
- Idioma: Inglés
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Are you passionate about cooking and ready to transform your culinary skills into a profitable career? 'How to Start a Personal Chef Business' is your ultimate guide to entering this lucrative field.
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Empathy in Action
- How to Deliver Great Customer Experiences at Scale
- De: Tony Bates, Dr. Natalie Petouhoff
- Narrado por: Jennifer Jill Araya
- Duración: 9 h y 53 m
- Versión completa
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Historia
By using strategies and technologies as the flywheel to orchestrate systems of listening, understanding, and predicting, as well as taking action and learning from those interactions at scale, businesses can easily put the customer and employee first, not only meet the ever-changing customer and employee expectations, but also leapfrog their competition. They predict empathy is the next frontier in technology. This book is aimed at sparking an industry-wide conversation about how exponential technologies like AI and cloud can enable a more empathetic world.
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Empathy in Action
- How to Deliver Great Customer Experiences at Scale
- Narrado por: Jennifer Jill Araya
- Duración: 9 h y 53 m
- Fecha de lanzamiento: 08-25-23
- Idioma: Inglés
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A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....
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The Revenue Acceleration Playbook
- Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
- De: Brent Keltner
- Narrado por: Brent Keltner
- Duración: 9 h y 29 m
- Versión completa
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Narración:
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The fact is, product-centered pitching simply doesn’t cut it anymore. Buyers don’t want to hear about your product’s features—they want to hear about how it can solve their problems or help them reach their goals. In The Revenue Acceleration Playbook, sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey—from initial buyer engagement and prospecting, to closing new deals and expanding customer relationships, to growing target market segments.
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Not For Me
- De T.Y. en 06-16-22
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The Revenue Acceleration Playbook
- Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success
- Narrado por: Brent Keltner
- Duración: 9 h y 29 m
- Fecha de lanzamiento: 04-05-22
- Idioma: Inglés
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Sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey....
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The Outcome Generation
- How a New Generation of Technology Vendors Thrives Through True Customer Success
- De: Paul J Henderson
- Narrado por: Paul Henderson
- Duración: 4 h y 29 m
- Versión completa
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Narración:
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Historia
Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business. Each has learned that if customers don’t feel they’ve had success, recurring revenue doesn’t grow, and may even decline. What makes them different? They have absolute clarity about what the customer considers success to be. And they’ve built their business around enabling that success.
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Valuable read for all Product Owners
- De Anonymous User en 11-07-23
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The Outcome Generation
- How a New Generation of Technology Vendors Thrives Through True Customer Success
- Narrado por: Paul Henderson
- Duración: 4 h y 29 m
- Fecha de lanzamiento: 08-07-19
- Idioma: Inglés
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Stand aside, we’re coming through! That’s the cry of a new generation of technology vendors. They have a new approach to enabling success for their customers. And they’re thriving as a result. These vendors all have subscription pricing at the heart of their business....
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Intenta nuevamentePrecio regular: $17.90 o 1 crédito
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The Influence Mindset
- The Art & Science of Getting People to Choose You
- De: Christian Hansen
- Narrado por: Christian Hansen
- Duración: 3 h y 34 m
- Versión completa
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Understand the art and science of why people choose you. Your message is your greatest tool to influence others to choose you. The problem is, most people fail because they don’t know how to position and sell themselves. Their message gets lost in the noise. Because our brains are wired to pay attention to certain things, when you build your message on three key (research-backed) strategies, you will bypass the brain’s defenses, stand out from the crowd, and influence decision makers to choose you...every single time. This audiobook tells you how.
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How I present myself
- De Cindee en 04-01-25
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The Influence Mindset
- The Art & Science of Getting People to Choose You
- Narrado por: Christian Hansen
- Duración: 3 h y 34 m
- Fecha de lanzamiento: 11-01-21
- Idioma: Inglés
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Understand the art and science of why people choose you. Your message is your greatest tool to influence others to choose you. The problem is, most people fail because they don’t know how to position and sell themselves. Their message gets lost in the noise....
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Por favor prueba de nuevo más tardeError al añadir a tu biblioteca
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Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: $14.95 o 1 crédito
Sale price: $14.95 o 1 crédito
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The Experience Economy
- Work Is Theatre and Every Business Is a Stage
- De: B. Joseph Pine II, James H. Gilmore
- Narrado por: Eric Conger
- Duración: 3 h y 6 m
- Versión resumida
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General
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Narración:
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Historia
The curtain is about to rise, say Pine and Gilmore, on the Experience Economy, a new economic era in which every business is a stage, and companies must design memorable events for which they charge admission. With The Experience Economy, Pine and Gilmore explore how successful companies, using goods as props and services as the stage, create experiences that engage customers in an inherently personal way.
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Brilliant, Insightful, Impactful - A Must Read!
- De Kathleen en 10-02-05
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The Experience Economy
- Work Is Theatre and Every Business Is a Stage
- Narrado por: Eric Conger
- Duración: 3 h y 6 m
- Fecha de lanzamiento: 09-30-05
- Idioma: Inglés
- The curtain is about to rise, say Pine and Gilmore, on the Experience Economy, a new economic era in which every business is a stage....
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Solo puedes tener X títulos en el carrito para realizar el pago.Add to Cart failed.
Por favor prueba de nuevo más tardeError al Agregar a Lista de Deseos.
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Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: $11.41 o 1 crédito
Sale price: $11.41 o 1 crédito
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I'll Be Back: How to Get Customers to Come Back Again & Again
- De: Shep Hyken
- Narrado por: Shep Hyken
- Duración: 4 h y 42 m
- Versión completa
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General
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Narración:
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Historia
How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone’s job.
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Awesome!
- De Don en 11-19-22
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I'll Be Back: How to Get Customers to Come Back Again & Again
- Narrado por: Shep Hyken
- Duración: 4 h y 42 m
- Fecha de lanzamiento: 08-13-21
- Idioma: Inglés
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How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers....
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Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: $10.88 o 1 crédito
Sale price: $10.88 o 1 crédito
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