Career Organization

The role of the #newCEO is less about being an executive and more about being the organization's Chief Energy Officer. This book explains why energy is the secret sauce for leaders, and how the right type of energy elevates culture, communication and organizational success.

Creation is disruptive: Something will end, and something new will take its place. Minimizing that disruption takes leadership that can create alignment, develop the capacity for growth, and ensure a high degree of coordination. In The Next Normal, Greg Giuliano provides an actionable framework for anyone who wants to rethink, reset, and renew their leadership to make a bigger impact, engage their people, and lead more successful transformations. Discover an approachable, replicable, and scalable management system to improve your transformation process.

Whether it's the composition of a company's leadership team or identifying the candidates that are a 'good fit' with the organisation, racial divisions play out as starkly in the workplace as they do in wider society. Social Psychologist Robert Livingston has made it his life's work to show people how to turn difficult conversations about race into productive instances of real change. With wit and clarity, The Conversation distils Livingston's decades of research and practice into a solution-oriented road map for anyone seeking to uproot entrenched biases in the workplace.

Today’s consumer views loyalty to a business as a fad, and they also expect everything and then some. The companies that are thriving (and will continue to thrive) deliver amazing customer experiences. Customer service isn’t just about being a department or a policy; it is about creating a culture where customers can’t wait to do business with you, and are excited to refer their friends to you as well. This book’s characters, Negative Ned and Positive Paul, illustrate the ABSURDITY of terrible customer service and the simple steps necessary to improve nearly every customer experience.

Neuroscience is revolutionizing our understanding of human psychology and behavior. By showing how to apply this new understanding to how you recruit, manage, and develop your people, Brann is enabling you to deliver a step change in organizational performance and individual achievement.

Do you wonder why your organization struggles with morale? Perhaps it's time to dive into the dark arts of destructive leadership! In this unapologetically satirical audiobook, leadership expert John T. Gordon humorously uncovers the toxic practices that can turn a thriving workplace into a nightmare. With tongue-in-cheek "how-to" guides and cringe-worthy scenarios, this audiobook explores leadership missteps that squash motivation, halt innovation, and send talent running.

In The Digital Helix, authors Michael Gale and Chris Aarons explain the specifics of digitally transforming your organization - from the role of the digital-explorer leader in using information to empower the organization to move better and faster to shifts in sales, marketing, communications and leadership, product development, and service and support. The Digital Helix is a practical guide to bringing all the key functions together and includes guidance on developing a digital culture from the ground up.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

In today’s corporate environment it's essential that the people that you employ get along as a team. Professionalism in the workplace is one of the key factors for any business’s success. Throughout this book, the author gives you in-depth guidance, advice, and suggestions on how to turn your employees into a well-oiled team. One that is able to withstand the toughest of problems. Your employees are the backbone of your business. It’s critical that you invest in learning how to change organizational behavior to foster a positive environment.

How did Ford Motors use Lean development to pull off one of the most impressive corporate turnarounds in history? Largely by avoiding the mistakes that so many companies make when in a death spiral. They looked beyond manufacturing efficiency to change the very fundamentals of how they developed vehicles. In Designing the Future, Lean product development expert James Morgan and world-renowned Lean guru Jeffrey K. Liker reveal why so many companies have achieved only moderate success with Lean in operations, with a limited impact on their overall business.

Chances are, you’ve heard a variation of the saying, “We need to get on the same page.” Getting on the same page means making sure that you and whoever you’re collaborating with understand each other. But hidden within the accepted wisdom is a whole new meaning… In Getting on the Same Page, Steve Gran and Brian Cain introduce WorkExcellence, a method designed to empower everyone—from the C-suite to frontline employees. It provides strategies that foster collaboration and create lasting impact.

Farmer Able is an engaging parable that entertains as it enlightens. It reveals a profound truth about the dysfunction in organizations and how dramatic improvements can be made when leaders liberate employees to operate at their fullest potential and discover the significance in their work. If you're looking to develop a new and profoundly satisfying leadership style, one that advocates serving others and creating ethical workplaces, this audiobook will set you on your way.

Many new ways of changing organizations have become popular, replacing the old top-down change methods with methods that engage everyone in the organization. This is an extensively revised, updated, and expanded edition of one of the original and leading guides to the core principles that underlie all of these new change methods and make them successful. Over 25,000 of the original sold.

People are the heartbeat of business! Leaders are the life force of every team. Just as the heart pulses our nutrient-rich blood to each organ in the body, leaders push out encouragement, direction, correction, energy, growth, and influence to the team. Now more than ever, how leaders handle each pulse can empower or weaken leadership, engage or disengage teams, and positively or negatively impact an entire organization. Dawn S. Kirk shares her proven six Pulses of Heartbeat Leadership to empower leader.

This highly enjoyable career development book reveals dynamic aspects of the workplace that are hidden to many, ignored by others - factors that can make or break careers.

In The Token, your new token Black friend, Crystal Byrd Farmer, acts as the bridge between majority White organizations that are dedicated to social justice and "diverse" people in community they want to recruit, across identities of race, LGBTQ, education, socioeconomic status, and disability. With a blunt style that pulls no punches, Crystal tells you how it is, calling you out on tokenism, while extending a hand to help your organization make real transformative change toward diversity and inclusion.

There is no CEO task more significant than leading change in an organization whose old business model needs updating. Large-scale change involves rethinking how to engage customers, partners, and suppliers with new technology and hard decisions about how to reorganize internal operations—plus the challenges of executing the transformation. Too many things can go wrong, from natural organizational resistance and inertia, to lack of strategic focus, to execution problems. And yet, organizations today must be more dynamic than ever before.

Improve the functioning of your organization. How would you rate the functioning of your organization? Are you completely happy with it or are there aspects that you would like to improve? We all want the time we dedicate to the organizations in which we participate to be as harmonious and productive as possible. Transformative Leadership for Community Organizations gives concrete ideas of how all members can contribute to that goal.

In this era of information overload and real-time communication where anyone can publish and broadcast to millions of people with the click of a button, there is no shortage of people talking about the need to get their message across, or having a "narrative." But for business, marketing, and political campaigns, there is no definitive how-to on crafting a compelling narrative that achieves lasting results. On Message solves that problem, illustrating how effective communicators understand the power of narrative, emotion, and simple messaging.

Whether you are an accomplished sales executive leading a large organization or a sales manager leading a team, your ability to remove obstacles and speed the sales process will determine your success. High-Performance Selling is geared for the sales leader who has to persuade others to work as a sales force of one.