Career Control

Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a "relationship" with your company's customer service department, or do they simply want to purchase your products or services so they can put them to use?

Persuasion is a technique that you use on a daily basis, but how persuasive are you? Are you getting what you are seeking when attempting to persuade others? If not, it is time to start working on your ability to persuade. It is often thought that persuasion, and the techniques that fall under it, is only used for selfish reasons, but this is not true. In fact, being good at persuasion is needed to get ahead at work, form friendships, and even when interacting with strangers.

No matter how educated they are or how far they have climbed up the ladder, women are taught one thing over and over at every stage of their lives: when someone asks you for help, you say yes. Women are supposed to agree to take on whatever is asked of them, regardless of how busy they are. No matter how much a woman deeply desires to say no, the societal expectation is that women are helpers-taught to fix problems, show up at all times, and not let people down.

Most of us know deep down that if we just got over our fear of rejection, our fear of being continually judged and ridiculed by others, we would basically become unstoppable. Engaging and thought-provoking throughout, Don’t Care What Other People Think skillfully brings together valuable insights and practical frameworks that everyone can understand and apply.

In Find Your Financial Freedom, entrepreneur Logan Rankin reveals how to become financially independent. A self-taught investor who found his niche in real estate, Logan knows that life becomes what you make it when you learn how money really works. He debunks common myths, provides a structure for managing money each month, and shows how to scale investments and achieve financial freedom. Wealth is gained by trading time or money. Which will it be for you? This is your first step in a new direction toward confidence, clarity, and a lifetime of wealth.

In Smart Moves: Simple Ways to Take Control of Your Life, you'll find the knowledge, tools and confidence to go after what you want and live the life you've always dreamed of. This practical playbook is packed full of more than 100 actionable tips for levelling up in your finances, your career, your wellbeing and your relationships. Inside, you'll find everything you need to empower and motivate you to take charge—starting today!

If you as a leader hold on too tightly—to your people, to everyday decision-making, to the past, and more—you will cut off vital oxygen necessary for growth. The solution: stop being a control freak and instead empower your employees, get out of your own way, and establish a clear vision for the future. Embrace the growth paradox to get unstuck and grow your company to the next level. By leaning into some key, counterintuitive business ideas, you’ll make space for changes that will lead to nonlinear growth.

"Catapults you into a future scenario that cannot be ignored" Connecting seemingly unrelated instances of essential worker shortages around the world, investment analyst Shamil Ismail builds a compelling and well-researched narrative explaining why aging populations and falling birth rates are leading to a shrinking pool of essential workers in developed countries, which will massively disrupt their societies. Methodically unpacking the factors driving this escalating crisis, he shows why proposed solutions such as automation, AI, and raising the retirement age will not fix this problem. ...

In this compelling new audiobook, John Mace describes the revolutionary Mace Energy Method, a powerful tool for emotional healing. Based on years of research and study, this simple but extraordinarily effective therapy will help you to locate and dis-create unknowingly created negative identities that prevent you from attaining your goals.

Finance Leadership Unlocked is the essential guide for finance professionals ready to make the leap from contributing to an organization’s success to actively leading its future. This book empowers you to transition from an individual contributor to a leader who influences business outcomes, builds strong relationships with decision-makers, and shapes the company’s financial strategy. To truly excel in finance, technical expertise alone isn’t enough. True leadership requires the ability to drive business impact, inspire teams, and navigate complex situations. This book shows you how ...

Life Mode On is a revolutionary approach to living a better life with technology and our personal devices, from digital lifestyle expert Dr Joanne Orlando. These are no quick fixes; these are real, practical solutions for long-term fulfilment in our increasingly digital world. Dr Jo helps people to understand their technology use and make it better.

The ADHD Help for Women book is an in-depth guide that's composed of life-changing advice for those affected with ADHD paired with the most recent research and studies offering the most effective treatment methods, identifications of symptoms, and how to best manage them while also providing a fool-proof routine in order to take back control of one’s life, once and for all.

Conquer the Heavy Equipment Operator Exam: Your Guide to a Career Driving, Maneuvering, and Controlling the Heavy Machinery used in Construction and Materials Moving is a comprehensive study guide designed to help aspiring heavy equipment operators succeed in their certification exam and launch a fulfilling career. This guide covers essential topics, including an overview of heavy equipment types, such as excavators, bulldozers, and cranes, as well as the safe operation and maintenance of machinery. With detailed chapters on safety standards, pre-operation inspections, load handling ...

We are continually trying to avoid procrastination, but we are not always successful. It creeps around every turn and has the potential to utterly derail your future. You can, however, learn to beat it every time. Anyone who finds it difficult to take action should listen to this book. The strategies presented in this book may help you alter your life, whether you're a student, a business executive, an entrepreneur, or a stay-at-home mom. Get your copy now to finally defeat your inner procrastinator and get started on the chores and activities you've been putting off!

You’ve heard about taking personal responsibility. You know about the importance of having a strong, healthy mindset. Here’s the big idea: These two concepts are 100 percent connected. Taking responsibility equals a strong, healthy mindset. But how do you take personal responsibility? That sounds like no fun! Paul Campbell Aucoin provides a shockingly simple breakthrough, using an easy-to-remember shortcut that turns taking responsibility into a skill.

It's time to throw away all your old notions of what financial advice should look like. Because if you're looking for a book to put you on an austerity savings plan that has you giving up vacations and lattes, you're out of luck. But if you're looking to get your finances in rock-hard shape - in less time than it takes to finish a workout - then Alexa von Tobel, founder and CEO of LearnVest, has your back.

As a young finance professional, technical skills and number crunching may get you noticed—but they won’t take you to the top. From Analyst to Impact is the essential guide for ambitious professionals looking to make the leap from analyst to strategic decision-maker. This book is designed to help you shift from a focus on numbers to a mindset centered on strategy and problem-solving, providing the tools and frameworks you need to excel as a future finance leader. In the early stages of your career, financial analysis is a critical skill. But as you move up, you’ll need more than just ...

El hábito del logro emplea las notables ideas que se derivan del pensamiento de diseño para que descubras el poder innato que tienes para cambiar tu vida para mejor. Al librarte de los problemas que se interponen en el camino para alcanzar tu máximo potencial, ganarás la confianza necesaria para por fin realizar esas cosas que siempre has querido hacer.

Adversity is the most significant indicator of one’s resilience, which is why Mind Before Body focuses on the impact of imbalance in our mental and physical well-being. This imbalance can affect our daily personal and professional lives. Sometimes, our adversity can be a barrier; we should not be held back by our mistakes or traumas. On the contrary, these should be the foundation for thriving and succeeding.

Much of the conventional wisdom about damage control and crisis PR is self-serving, self-congratulatory, self-deceiving, and flat out wrong. And no one knows it better than Eric Dezenhall and John Weber, who have helped countless companies, politicians, and celebrities get out of various kinds of trouble.