Career Change

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

Lead a winning team created on trust and success. Taking a page from Facebook, Eric Coryell has created a teamwork model that creates trust, success, and true accountability. How? By redefining your team's model to be customer-facing as opposed to reporting up! The strongest and most successful teams function through accountability and shared trust - two pillars that on paper, most teams claim to do but rarely accomplish when structured with traditional methods. With Eric's proven technique, you will see results and manage a team built on trust, shared success, and accountability.

Do you have a life vision? Need career advice? Have you ever asked yourself: "What is my purpose and life assignment?" 'Career Change: How To Discover Your Divine Destiny And Total Breakthroughs - Proven Tools for Developing Best Business Ideas, Vision and Mission, and Life Goals ' is a book that takes you beyond the good ideas of men. The book is designed to take you out of every confusion in life, and guide you step-by-step to discover your hidden destiny or life purpose, choose the right career, move from nasty jobs to real work, invest in the right business, get the right employment, ...

Change isn't something that can be taught. It's person-dependent, and pivoting your life really is just a byproduct of all the events and things leading up to that point. Whether you're in career transition, relationship transition, life stage transition or experiencing the death or long-term illness of a loved one, change is upon you, whether you want it or not. Pivoting is easier said than done, and it's fair that you may be cringing at the thought of changing your current lifestyle. In this book, we will open your eyes to the concept of change. We won't change your mind or teach you; ...

Change the Box: A Guide to Dream, Incubate, and Scale Your Innovations by John Spencer-Taylor reveals powerful strategies to transform bold ideas into thriving businesses. Drawing from his experience with BrainGu, Spencer-Taylor shares practical advice on balancing creativity with commercial viability. The book also introduces the "Change the Box" mantra, emphasizing small, impactful changes that drive significant results.

Resilience isn’t superhuman internal strength. True resilience is letting go of the “old way of doing things” and rewriting a script for success that gives you the fastest and best path from where you are to where you’re going. Backed by data-driven research, ReVisionary Thinking offers concrete strategies for blazing a new path to achieve your goal when the goalposts move on you. You will learn to acquire resilience through adaptive thinking, a three-part process involving flexibility, creativity, and openness to possibility.

No matter what you do for a living (maybe your functional expertise is in marketing, HR, or information technology) and regardless of the industry in which you serve (perhaps it’s manufacturing, education, healthcare, hospitality, or financial services), you want to know how to get from “here” to “there.” You want to be heard, trusted, and recognized for your expertise. You want a proverbial (or literal) seat at the table where critical decisions are being made. And you want to be more than just a worker bee ... you want to be a change maker and a trusted advisor to whom respected...

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

Digital transformation has divided us all into two camps: the disruptor and the disrupted. The Anticipatory Organization gives you the tools you need to see disruption before it happens, allowing you to turn change into advantage. In The Anticipatory Organization, Burrus shows us that the future is far more certain than we realize, and finding certainty in an uncertain world provides a big advantage for those who know how and where to look for it.

A groundbreaking and paradigm-shifting book, The Speed of Trust challenges our age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver -- a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.

From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.

Less than 10 percent of Fortune 500 CEOs are women, and the pace of growth is shockingly slow, made worse by COVID-19 and its aftermath. What does it take for women to ascend permanently into leadership roles? In Her Own Voice sheds some light on this timely topic. Based on twenty-five years of research, Jennifer McCollum offers sage advice for the unique hurdles facing women in business, from contending with our own inner critic to having to navigate the often-intimidating world of negotiating for ourselves.

In their phenomenal Sunday Times bestseller High Performance, Jake Humphrey and Damian Hughes revealed what qualities make high performers truly exceptional. Now, they reveal the steps each of us must take to follow their lead. Drawing on fascinating interviews from their multi-million-download podcast, Jake and Damian introduce the five simple steps to transforming from who you are to who you want to be - from dreaming of a different life, to battling through the obstacles to get there. And they draw on cutting-edge psychological research to explain why these surprisingly simple tools work.

In a world where change is the only constant, leadership demands courage and clarity. Every organization faces pivotal moments that can either blur their vision or strengthen their resolve. Through insightful storytelling, engaging illustrations, and practical exercises, Bolsinger helps you cut through the noise to hone in on what truly matters—your mission. The Mission Always Wins isn't just about theory; it's packed with real-life case studies and actionable advice, so you can foster alignment and purpose within your team.

In his years as a professional ice-skater, Olympic Gold Medalist Scott Hamilton learned to embrace the mind-set of working hard to "beat" the competition. But it seems competition has gotten a bad rap these days. We've bought in to the belief that it is unfair to participants to rank performance. Yet competition is in fact a good thing because it's about working toward excellence. Finish First is a wake-up call for business leaders, entrepreneurs, spouses, parents, and even students to stop settling for mediocre and strive to go for the win.

Este es un libro muy diferente. Está escrito para los soñadores de este mundo - las personas que saben que algo diferente es posible - pero que nunca antes tuvieron las herramientas. ¿Y si te dijera que las herramientas existen? ¡Las posibilidades sobre las que siempre soñaste, son posibles!

Collaborative Disruption is an insider’s account of the relationship between two of the most successful companies on the planet—Walmart and Procter & Gamble—and the transformative impact their collaborative strategy has had on their business for more than thirty years, particularly in the retail industry. Their innovative partnership produced what has come to be known as the “one-company model,” an approach that has fundamentally changed how suppliers and their retail customers interact with each other.

International best-selling author and personal development consultant Marc Reklau reveals the scientifically proven benefits of gratitude. In this practical and straightforward guide, you will learn seven simple exercises that will help you to reap the scientifically proven benefits of gratitude, like being happier, sleeping better, getting rid of headaches and anxiety, and much more. The Life-Changing Power of Gratitude will give you the tools you need to achieve the happiness, health, and wealth you have always desired.

Leap Out of Your Lane is a leadership book that challenges listeners to look at changes as opportunities that will take you to greater growth. Drawing from the author’s experience moving to New York with her family, her inspirational stories and from other top executives, it takes you through a journey of overcoming obstacles, struggles, grief with courage, grit, and resilience.

Born to a family of modest means in Kentucky, Jim Glidewell overcame insurmountable odds to create a business of staggering success. In January of 1970, he opened Glidewell Laboratories - one of the largest and most successful dental laboratories in the world with multiple locations worldwide. Jim Glidewell’s story is one of the great American success stories of our times and offers valuable wisdom on topics ranging from relationships to investing and ways to navigate insurmountable obstacles in a changing world.