Career Change

Assistant, you are a leader. As an assistant, you constantly face obstacles that hold you back from accomplishing your career goals. Whether it’s a job change, shifting deadlines, a micromanaging executive, a toxic coworker, a high-pressure project, or an intense negotiation with a vendor, the administrative profession is not for the faint of heart. If you’re looking to maintain the status quo and be “just an assistant”, this audiobook is not for you. But, if you want the confidence and ability to conquer the challenges that most try to avoid, then you’re in the right place.

In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.

The HBR Guide to Leading Through Change provides the practical tips, research, stories, and advice you need to understand, communicate, and implement change effectively, no matter the size or scale of the challenge you're facing. You'll learn how to improve your odds of success; communicate a shared vision; keep going, even amid lags and setbacks; deal with naysayers and roadblocks; build trust and resilience on your team; and make a lasting impact.

In Surrounded by Setbacks, internationally best-selling author Thomas Erikson turns his attention to a universal problem: what to do when things go wrong. Too often it seems like our dreams and ambitions are derailed by one roadblock or another. How do we learn to take setbacks in stride and still achieve our goals?

From the first tickle of curiosity to an unexpected shift in how we perceive the world, there isn’t a person who hasn’t experienced wonder, and yet the why and how of this profoundly beneficial emotion is only just beginning to be scientifically examined. This inspiring book from thought leader Monica Parker explores the power of wonder to transform the way we learn, develop new ideas, drive social change, and ultimately become better humans.

Story isn't just one way to persuade. It's the way. It's built into the architecture of the brain, and has been since early humans gathered around the camp fire, trying to figure out how to outsmart the lion next door. In Story or Die, story coach Lisa Cron sets out to decode the power of story, first by examining how the brain processes information, translates it into narrative, and then guards it as if your life depends on it.

Penguin presents the unabridged downloadable audiobook edition of Emotional Agility by Susan David, read by Claire Gordon-Webster. Every day we speak around 16,000 words - but inside our minds we create tens of thousands more. Thoughts such as 'I'm not spending enough time with my children' or 'I'm not good enough to present my work' can seem to be unshakable facts. In reality they're the judgemental opinions of our inner voices.

Are you tired of the daily grind? Dreaming of breaking free from your 9-to-5 job to pursue your passion and build a business of your own? Look no further! "Breaking Free" is your comprehensive roadmap to turn that dream into a reality. Discover the secrets of successful entrepreneurship with this empowering guide. Packed with actionable advice, real-life stories, and expert insights, this book is your key to a life of autonomy, fulfillment, and financial success. Unleash Your Entrepreneurial Potential**: Learn how to assess your readiness for entrepreneurship, define your killer business ...

Feeling miserable with your job, but can’t bring yourself to quit? Deep down inside, you know that your current job doesn’t fit you. Every morning, you felt drained and unmotivated to go to work. Every night, you couldn’t sleep because you kept thinking about the problems you have to face the next day. Difficult co-workers and management, negative work environment, meaningless tasks, long working hours, and tight deadlines. Your unfulfilling job is making you feel depressed and killing your soul slowly day by day. But yet, you can’t leave your position. What is stopping you from ...

Decorated Navy SEAL and successful businessman Brent Gleeson shares his revolutionary approach to navigating and leading change in the workplace - with a foreword by New York Times best-selling author Mark Owen. Inspired by his time as a Navy SEAL and building successful organizations in the business world, Brent Gleeson has created a revolutionary approach for today's existing and emerging business leaders and managers to improve their ability to successfully navigate organizational change.

Imagine turning what could be a contentious conversation with a family member, a friend, or a coworker into a fruitful exchange that enlightens everyone’s minds and inches both of you toward a solution. Steven T. Collis, one of the world’s leading experts on civil discourse, reveals ten practical habits that can help you navigate the potential minefields of hard topics and leave you and those you converse with feeling thoughtful and productive.

Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders - from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take listeners through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.

"Mid-Career Transitions: A Comprehensive Guide - Volume One" is designed for professionals at a crossroads, providing the foundational insights and strategies essential to redefining career paths in today’s competitive landscape. This volume begins with an exploration of self-assessment, guiding readers to identify strengths, transferable skills, and values that align with fulfilling career choices. Practical exercises help you evaluate your current position, map out goals, and determine the types of opportunities best suited for your future. Central to this guide is the importance of ...

"New Ideas for Old Problems: A Human Performance Approach to Sustainable Change" focus is on applying innovative ideas to long-standing challenges in safety and operational reliability, emphasizing the importance of Human Performance in making meaningful and lasting changes.

Dr. Zeev Neuwirth wrote Reframing Healthcare for leaders and organizations interested in understanding what the disrupters in healthcare are doing and, more to the point, for those who want to be the disrupters rather than the disrupted. This audiobook is a step-by-step guide for leadership teams that are intent on improving healthcare at an accelerated pace. It’s written for healthcare organizations that wish to thrive in a customer-centric, community-oriented, value-based healthcare system.

In 30 years of working in corporations, Michael Beer has witnessed how organizational silence has derailed many a strategic objective. When lower-level employees in the organization can't speak truth to power, senior leaders don't hear what they need to hear about their firm's fitness to compete. Employees lose trust in higher-ups and become more resistant to change. In Fit to Compete, Beer presents an antidote to silence - an innovative and highly effective process for holding honest conversations with everyone in your organization.

We live in a world of stuff. We dispose of most of it in as little as six months after we receive it. The byproducts of our quest to consume are creating an environmental crisis. Aja Barber wants to change this - and you can, too. In Consumed, Barber calls for change within an industry that regularly overreaches with abandon, creating real imbalances in the environment and the lives of those who do the work - often in unsafe conditions for very low pay - and the billionaires who receive the most profit.

Dear Work transforms traditional advice by using the power of brain science to show you how to boost your Work Vitality Quotient so you stand out, bringing your best, most energized self—without burning out.

On April 20, 1999, Billy Epperhart was taking a break to go fishing. That's when he received the call that two students had opened fire at Columbine High School. As the pastor of the nearest church to the school, Billy found himself thrust to the forefront of tragedy, broken people with lots of questions, and a whirlwind of media attention.

Imagine what life would be like if you started every morning with small actions that created a chain reaction of positive benefits throughout your life. You eat a healthy breakfast, have a great conversation with your loved ones, and then begin your workday focusing on the important tasks. Then, throughout the day, you complete other habits that positively impact your top goals. I guarantee you'd feel more fulfilled, get more accomplished, and have a better direction for your career.