Career Change

In the war for customer acquisition, businesses invest millions of dollars to improve customer experience. They deliver packages faster, churn out new products, and endlessly revamp their UI, often putting greater strain on employees for diminishing returns. According to Tiffani Bova, this siloed focus on customer experience – without considering the impact on your staff—actually hinders growth in the long run. The most successful companies adopt an Experience Mindset that strengthens both employee experience (EX) and customer experience (CX) at the same time.

Mission Economy looks at the challenges facing us in a radically new way. Global warming, pollution, dementia, obesity, gun violence, mobility—these environmental, health, and social dilemmas are huge, complex, and have no simple solutions. Mariana Mazzucato argues we need to think bigger and mobilize our resources in a way that is as bold as inspirational as the moon landing—this time to the most "wicked" social problems of our time. We can only begin to find answers if we fundamentally restructure capitalism to make it inclusive, sustainable, and driven by innovation.

Here's the truth about fundraising: no one is born a great fundraiser. It's just a skill you can learn, refine, and master. This book is your guide to improving your major donor fundraising. Whether you're new to fundraising or a seasoned nonprofit leader, the principles in this book apply to you. In this book, you'll discover the 3 Levers of Fundraising Growth and how to pull them effectively. You'll learn how to craft a persuasive pitch that moves donors to action, and how to treat your major donors like the valued partners they are.

We are at a tipping point in retail history. While consumers are profiting from the convenience of instant gratification, rapidly advancing technologies are transforming the way goods are transported and displacing workers in ways never before seen. In Arriving Today, Christopher Mims goes deep, far, and wide to uncover how a single product, from creation to delivery, weaves its way from a factory on the other side of the world to our doorstep.

Based on the internationally-renowned personal development course The Hoffman Process, You Can Change Your Life will help you identify issues in your past that are limiting the way you live and act today. It will empower you to challenge compulsive patterns of behaviour from your childhood that are still playing out in your adult life, and then teach you how to forgive, heal and move on.

Fifty-two inspiring stories from the best-selling author of the international phenomenon, The Top Five Regrets of the Dying. Bronnie Ware's The Top Five Regrets of the Dying became an international sensation, giving people the licence to focus on the most important aspects of life in this realm. Having spent several years listening to, and then writing about, the regrets of dying people, Bronnie Ware understands the importance of acknowledging death and finding the courage to live a happy and authentic life in the meantime.

The Growth Lab gives us another practical and encouraging guide aimed at people first, and organisation a close second. The concept of the infinite game is one that challenges traditional ideas of success and competition. In the world of business and professional development, the infinite game represents a shift in mindset towards long-term sustainability and growth. Rather than viewing success as a finite goal to be achieved, the infinite game encourages professionals to see success as an ongoing process of improvement and adaptation. The infinite game is about playing to continue playing....

No matter what you do for a living (maybe your functional expertise is in marketing, HR, or information technology) and regardless of the industry in which you serve (perhaps it’s manufacturing, education, healthcare, hospitality, or financial services), you want to know how to get from “here” to “there.” You want to be heard, trusted, and recognized for your expertise. You want a proverbial (or literal) seat at the table where critical decisions are being made. And you want to be more than just a worker bee ... you want to be a change maker and a trusted advisor to whom respected...

Este es un libro muy diferente. Está escrito para los soñadores de este mundo - las personas que saben que algo diferente es posible - pero que nunca antes tuvieron las herramientas. ¿Y si te dijera que las herramientas existen? ¡Las posibilidades sobre las que siempre soñaste, son posibles!

Are you ready to lead your organization into the digital age? In today’s fast-paced world, staying ahead means embracing innovation, rethinking traditional processes, and unleashing the power of technology to revolutionize business and society. This book is your roadmap to navigating the complexities of digital change.

Ten years ago the idea of getting into a stranger's car or walking into a stranger's home would have seemed bizarre and dangerous, but today it's as common as ordering a book online. Uber and Airbnb have ushered in a new era: redefining neighborhoods, challenging the way governments regulate business, and changing the way we travel. In the spirit of iconic Silicon Valley renegades like Steve Jobs and Bill Gates, another generation of entrepreneurs is using technology to upend convention and disrupt entire industries.

Whether you’re looking to pivot to a completely new industry or advance within your current field, join inspirational Change Leadership and Confidence expert Lata Hamilton as she helps you unlock your career potential and ignite your passion and self-belief in your inevitable career success.

All of us are looking for practical ways to take control of our lives, whether in our personal relationships, our families, our work, our health, or our future plans. Daily challenges have a way of overwhelming us, making life harder than it needs to be. The good news is that the answers are out there. And they are Easier Than You Think.

The Mobile Wave argues that the changes brought by mobile computing are so big and widespread that it’s impossible for us to see it all, even though we are all immersed in it. Saylor explains that the current generation of mobile smart phones and tablet computers has set the stage to become the universal computing platform for the world. In the hands of billions of people and accessible anywhere and anytime, mobile computers are poised to become an appendage of the human being and an essential tool for modern life.

A faculty member at UC Berkeley’s Haas School of Business, Budak created and teaches the wildly popular course “Becoming a Changemaker,” which has quickly grown into one of the most highly rated courses anywhere on campus. It’s regularly heralded by students as “transformative” and “life changing” but to date has only been accessible to students attending UC Berkeley. Budak is driven by the belief that anyone—regardless of title, personality, race, gender, age, or class—can be a changemaker.

Health care is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top - whether you're an executive, governing board member, manager, or physician.

Digital transformation has divided us all into two camps: the disruptor and the disrupted. The Anticipatory Organization gives you the tools you need to see disruption before it happens, allowing you to turn change into advantage. In The Anticipatory Organization, Burrus shows us that the future is far more certain than we realize, and finding certainty in an uncertain world provides a big advantage for those who know how and where to look for it.

Getting heard is a tricky business: It’s what you say and how you show up, filtered through your audience’s assumptions and biases—and maybe even your own. For women, people of color, immigrants, and queer folks, there’s often a dissonance between how you speak and how we collectively think powerful people should speak: like the wealthy white men who’ve historically been in charge. But, fortunately, the sound of power is changing.

Are you ready to make changes in your life - but feel something is holding you back? Is your soul asking you to take a leap - but you’re too afraid to take it? Are you ready for something new - but aren’t sure where to start? If this sounds like you, this audiobook will give you the courage and faith you need to jump across the threshold from where you are - to where you want to be. Jump...and Your Life Will Appear is a step-by-step guide to clearing the path ahead so you can let go and make the change you need the most.

Life has many transitions: A baby is born. A child leaves for college. A marriage. A divorce. A death. We all experience moments of profound change, but what do we do to mark those moments? How do we become mindful of these events and imbue them with purpose and meaning? Could our lives be better, richer, and more resilient if we had more practical resources and rituals to honor, sanctify, and make sense of these transitions? Day Schildkret, artist and author behind the international Morning Altars movement, believes that what we need is ritual.