Business Success

Discover the secrets of written persuasion!

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

Whether it’s by procrastinating or undermining our own abilities, we often let ourselves get in the way of our happiness or success. Why do we create our own obstacles and - more importantly - how do we stop? In this workshop, award-winning clinical psychologist and TV personality Dr. Judy Ho identifies the six thought triggers that often lead to self-sabotage, then lays out the four strategies that will help you fight these thought patterns and allow you to reach your best life.

En tus manos tienes la guía definitiva para influir en los demás y dominar las artes que te ayudarán a alcanzar tus metas más ambiciosas.

What exactly is a Money Mind? At one level, it's a way of thinking about major financial issues such as capital allocation. At another level, it summarizes an overall mindset for successfully investing in today's fast-paced stock market, a mindset that depends on a commitment to learning, adapting, and facing down irrelevant noise. This is not a method book. It is a thinking book. Warren Buffett: Inside the Ultimate Money Mind explains the philosophies of self-reliance, stoicism, rationalism, and pragmatism and their contributions to making intelligent investment decisions.

Necesitas confanza para transmitir seguridad, comunicarte de forma efectiva y tener éxito en tu organización. Pero tus propias inseguridades y tus temores pueden mermar tu capacidad para actuar con decisión y persuadir a otros.

One of the best ways to retain great talent in your business is to deliver a strong training and development program—and this book gives you the tools to do just that. Featuring the latest strides in talent development, such as social learning, hybrid training, creating videos, and more, it arms you with everything you need to upskill employees to be more effective, productive, satisfied, and loyal.

En un mundo ideal, nuestra vida laboral sería completamente satisfactoria y motivadora. Pero, ¿y si estás comprometido en un empleo cuando tu corazón ya no lo está? ¿O qué ocurre si la misión de tu empresa parece no estar en sintonía con tu trabajo? Este libro muestra el poder de la pasión y cómo tú y tu equipo pueden encontrarla en el trabajo.

Become a better leader by improving your emotional intelligence. Best-selling author Daniel Goleman first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's best-selling HBR articles.

From back-office accountant to front-line executive, the rapid rise of the chief financial officer is unrivalled by any other corporate role. With access to every facet of the business, CFOs now wield a level of influence matched only by chief executives. This book explains how CFOs earned their privileged position, and what the future may hold for them. It describes their ever-expanding role, and how they are transforming their departments to help them deal with it.

Here is Dale Carnegie's master class on how to speak so that people listen, available in a compact 40 minutes. If you want to deliver effective sales presentations, influence clients and customers, and speak persuasively on any topic, Public Speaking to Win is your key to success.

Anything can be measured. This bold assertion is the key to solving many problems in business and life in general. The myth that certain things can't be measured is a significant drain on our nation's economy, public welfare, the environment, and even national security. In fact, the chances are good that some part of your life or your professional responsibilities is greatly harmed by a lack of measurement---by you, your firm, or even your government.

One third to one half of Americans are introverts in a culture that celebrates - even enforces - an ideal of extroversion and a cult of personality. Political leaders are charismatic, celebrities bask in the spotlight, and authority figures are assertive. It is no surprise that a quiet revolution has begun to emerge among the invisible half of the population, asserting that they are just as powerful in their own unique ways. The Irresistible Introvert embodies the spirit of this revival and breaks down the myth that charisma is reserved for extroverts only.

Dr. Steve Peters explains that we all have a being within our minds that can wreak havoc on every aspect of our lives. He calls this being "the chimp," and it can work either for you or against you. The Chimp Paradox contains an incredibly powerful mind management model that can help you be happier and healthier, increase your confidence, and become a more successful person. This audiobook will help you to recognize how your mind is working, understand and manage your emotions and thoughts, and become the person you would like to be.

Before he passed away in December 2009, Jim Rohn had influenced more than 5 million people in all corners of the world. He was counted as a mentor by thousands including the likes of Tony Robbins, Les Brown, Harvey Mackay, Mark Victor Hansen and others.

Whether you’re having a moment of minor overwhelm or find yourself in a state of panic, you can turn to this Audible Original for solutions and support. These six messages are simple, reliable, spiritual solutions that will free you from fear and inner turmoil. In order to show up for life and all its challenges, we must be able to regulate our nervous system, calm our mind, and trust our inner wisdom to give us clear direction.

Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses, and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything, you'll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after, bulletproof problem solver who can tackle challenges at which others balk.

En 1928, después de 20 años de investigación la obra maestra de la filosofía de éxito de Napoleón Hill fue publicada como La Ley del Éxito. Esta obra vendió millones de copias y fue su primer éxito antes del bestseller de todos los tiempos Piense y Hágase Rico, FonoLibro les trae el Cáliz Sagrado de la filosofía del éxito en una magnifica adaptación y producción que de manera fácil te enseña el camino al éxito y la prosperidad.

101 Great Answers to the Toughest Interview Questions is a manual that will help you home in on exactly what the interviewer is trying to learn...with each and every question he or she asks. If you've never done well on interviews, never even been on a job interview, or just want to make sure a lousy interview doesn't cost you a job you really want, Ron Fry will help you get that job - as he has helped literally millions of people nationwide and throughout the world.

The classic best seller on performance management is updated to reflect changes in today's working environment. When an employer needs to know how to gain maximum performance from employees, renowned behavioral psychologist Aubrey Daniels is the man to consult. What has made Daniels the man with the answers? His ability to apply scientifically based behavioral stimuli to the workplace while making it fun at the same time. Now Daniels updates his groundbreaking book with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak.