Business Success

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

Distinguished Toastmaster Jeremey Donovan and Public Speaking World Champion Ryan Avery break down the winning speeches from Toastmasters' prestigious annual competition—providing you with tips and techniques guaranteed to improve your speaking, presentation, and communication skills. They also include a special section of insights and advice for listeners who aspire to become serious public speaking competitors.

A practical, actionable guide for artists everywhere, who want to learn concrete tools to turn their talents into income. Written by successful artist and author Amy Peterson, How to Make Money From Your Art pulls no punches in revealing detailed best practices for: -Pros and cons of different ecommerce platforms (including a full, detailed overview of Etsy) -Guidance for creating marketable art with authenticity and integrity -Easy ways to use data and trends to identify new products and niches within your chosen medium -Helpful tips for paid advertising, as well as little-known tips for ...

After an 11-year-old Kimberly Guilfoyle lost her mother to leukemia, her dad wanted her to become as resilient as she could be. He wisely taught her to build a solid case for the things she wanted. Creating a strong logical argument was the best way to ensure that she could always meet her needs. That childhood lesson led her to become the fearless advocate and quick-thinking spitfire she is today.

Ser solo efectivos como individuos y organizaciones ya no es una opción. Para triunfar, sobrevivir, innovar, sobresalir y liderar en lo que llama Covey la era del Nuevo Trabajador Informado, nosotros debemos sentar bases e ir más allá de la efectividad...a la grandeza.

For centuries, the Insurance industry has been there for people at the worst moments of their lives, and kept the risk of those moments from stopping us from pursuing our dreams. Today, customer expectations are changing at an ever-increasing pace, driven further by the rapid digitization the world embraced in the pandemic. But that isn’t the only thing driving change in the industry, with a new generation of insurers emerging to serve customers differently and rethink the art of the possible in Insurance.

Becoming a doctor is so much more than acing your MCATs, living through med school, then getting the perfect residency. It is a career that demands long hours on little to no sleep, constant continuing education, and a tough decision about which of the many types of medicine you want to practice. But with the right guide, you can make the right choices each step of the way. On Becoming a Doctor calmly and thoroughly walks you through each academic, physical, and emotional step you'll take on your way to a successful career in medicine.

In an ideal world, our work lives would be completely fulfilling and intrinsically motivating. But what if you're stuck in a job and your heart isn't in it anymore? Or what if your company's mission seems unrelated to the work you do day in and day out? This book showcases the power of passion—and how you and your team can find it at work. This volume includes the work of Morten T. Hansen, Teresa M. Amabile, Scott A. Snook, and Nick Craig.

For two decades, pastor and leadership consultant Matt Keller has worked with hundreds of influencers, and he has learned that the greatest enhancer or greatest limiter to a person's success is whether someone is teachable. In The Key to Everything, Keller shows how teachability isn't something that some people are born with and others aren't. It is a characteristic that can be learned and grown.

Coexisting but conflicting needs create self-sabotaging behaviors. This is why we resist efforts to change, often until they feel completely futile. But by extracting crucial insight from our most damaging habits, building emotional intelligence by better understanding our brains and bodies, releasing past experiences at a cellular level, and learning to act as our highest potential future selves, we can step out of our own way and into our potential.

Have you ever come up with an idea for a new product or service, but didn't take any action because you thought it would be too risky? Or at work, have you had what you thought could be a big idea for your company - perhaps changing the way you develop or distribute a product, provide customer service, or hire and train your employees? If you have, but you haven't known how to take the next step, you need to understand what the authors call the innovator's method.

In You’ve Already Changed Your Life, Jade Chang posits that humans are infinitely adaptable, that the seeds of personal transformation are sown when we least expect it, and that identifying your own small (but profound!) shifts will help you retell the story of your life.

After a bizarre encounter with his lost cousin, Jonathan Landry is compelled to travel across the planet to retrieve letters and mementos that carry the extraordinary secrets that Julian discovered throughout his life. On a remarkable journey that includes visits to the sensual tango halls of Buenos Aires, the haunting catacombs of Paris, the gleaming towers of Shanghai and the mystical deserts of Sedona, The Secret Letters of The Monk Who Sold His Ferrari reveals astounding insights on reclaiming your personal power, being true to yourself, and fearlessly living your dreams.

In a televised social experiment before millions of viewers, police sergeant Derrick Levasseur demonstrated that techniques used by undercover detectives could help people achieve their goals in everyday social situations. The result: he walked away with more than half a million dollars. In The Undercover Edge, Derrick shares his personal mind-set surrounding human behavior and motivation. Even more than that, he provides easy yet groundbreaking tools acquired while overcoming personal adversity.

Feeling buried by communication clutter is feeling like you are always owing return communication to someone. It's the subtle sense of anxiety caused by your backlog of email, taunting you with the little red indicators on the communication apps on your phone - texts, voicemails, missed calls, social media notifications - plus the mountain of outstanding email piling up in your inbox even as you read this. Want to live free of that feeling?! Get ready to dive in and live free of communication clutter!

Frameworks For Business Success provides guidance on how to build a foundational structure that will help entrepreneurs succeed and maximize their return on investment. The author delves deeply into topics such as systems and processes, key performance indicators, project and change management, and utilizing business resources. He also includes sections about executive retreats, strategic workshops, and wellness. The ultimate aim of the book is for entrepreneurs to be able to identify what they need in order to create an increasingly profitable business that can take them from where they ...

Professional athletes, surgeons, first responders - all perform remarkable feats in the face of intense stress. Why do they thrive under pressure while others succumb? What separates the two is attitude. Resilient people meet adversity head on and bounce back from setbacks. They seem to naturally exude an inner strength - but studies show that resilience is something that anyone can build.

In Get Hired Now!, ZipRecruiter founder and CEO Ian Siegel tells you exactly how to find a new job fast. With an insider's view of how over a million employers really make hires, Ian pulls insights from the data to give you step-by-step instructions for writing a resume that works, finding the right jobs to apply to, acing a job interview, and negotiating a job offer.

Learn to overcome your difficulties with a boss who is uninterested in your concerns, or resistant to giving needed support. Or discover how to win the cooperation of senior managers who are hard to reach, and hard to sell on your ideas, products, or services. In their classic book, Influence Without Authority, Allan Cohen and David Bradford provided a universal model of how to influence someone you don't control. Influencing Up applies those ideas to problematic bosses and other powerful people, with sophisticated tactics for building partnerships with them.

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. Mindful Listening will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.