Business Strategy

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

What is our situation? What’s the Big Idea? Do we dare? Who is with us? What are we good at? What are we doing that’s different, and how will we take people with us? What steps must we take, and in what order? How do we get better as we go? How are things arranged? How will strategy change us? If you want to be a great athlete, train. If you want to be a great pianist, practise. If you want to be an effective strategist, hire forty­ five consultants, undertake a six-month review, and produce a two­-hundred and fifty-page document... ...or not. Strategy is becoming more complicated, ...

In an audiobook that challenges everything you thought you knew, W. Chan Kim and Renee Mauborgne assert that tomorrow's leading companies will succeed, not by battling their rivals for market share in the bloody "red ocean" of a shrinking profit pool, but by creating "blue oceans" of untapped new market spaces ripe for growth.

From Seth Godin, one of the world's most influential business thinkers and bestselling author of This is Marketing, comes an essential guide to thinking strategically in a complex, ever-changing world. This is Strategy is a modern classic that offers perspectives you'll find yourself returning to again and again. Rather than providing step-by-step formulas, Godin offers something more valuable: a new way of seeing and thinking about the challenges you face.

Transform your sales leadership with "The Strategic Sales Leader: Mastering the Art of Vision, Strategy, and Execution." This no-nonsense guide by a seasoned sales expert offers a powerful blueprint for those serious about achieving peak performance in the highly competitive sales arena. If you're looking for fluffy theories and untested hypotheses, this isn't your book. But if you're ready for a pragmatic, step-by-step guide that delivers results, keep reading. What This Book Delivers: Crystal-Clear Vision: Learn the art of crafting a vision so compelling that your team can't help but ...

Are You Ready to Stop Defending Learning—And Start Amplifying Its Value? For too long, Learning & Development (L&D) has struggled to be recognized as a strategic driver of business success. Despite launching powerful programs, L&D teams often find themselves justifying their worth, fighting for resources, and defending their budgets instead of being seen as key contributors to growth, innovation, and competitive advantage. But what if the problem isn’t that learning lacks value—but that we haven’t learned how to amplify its value? In Hidden Value, Dr. Keith Keating—author of The ...

This unique guide features the start-up stories of regular people launching side businesses that almost anyone can do: an urban tour guide, an artist inspired by maps, a travel site founder, an ice pop maker, and many more. In 100 Side Hustles, best-selling author of The $100 Startup Chris Guillebeau presents an "idea book" filled with inspiration for your next big idea. Distilled from Guillebeau's popular Side Hustle School podcast, these case studies feature teachers, artists, coders, and even entire families who've found ways to create new sources of income.

Unlock the Power of AI: Master Strategy, Innovation, & Growth in the Digital Age Are you prepared to thrive in the AI revolution? In a world where artificial intelligence is transforming business, leadership, education, and problem-solving, success depends on your ability to adapt, innovate, and lead strategically. The AI-Driven Mindset is your step-by-step guide to leveraging AI for business growth, career success, and leadership excellence. Learn how to think strategically, make data-driven decisions, and apply AI-driven problem-solving techniques to stay ahead in a rapidly evolving world...

Leaders already know that the classic approach to strategy - analyze, plan, execute - is losing relevance. But they don't yet know what replaces it. As everyone and everything becomes more interconnected and digitized, how do you operate, compete, and win? Ming Zeng, the former chief of staff and strategy adviser to Alibaba Group's founder, Jack Ma, explains how the latest technological developments, such as artificial intelligence, machine learning, the mobile internet, and cloud computing, are redefining how value is created.

Are you a small or medium-sized business owner, executive, or entrepreneur ready to take your company to the next level? Mergers and acquisitions (M&A) might seem like a strategy reserved for large corporations, but in reality, they offer transformative growth opportunities for businesses of all sizes. In M&A for Small and Medium-Sized Enterprises, Michael Hofer, Ph.D., an expert with years of M&A experience, unveils the secrets of harnessing M&A to accelerate growth, expand into new markets, gain valuable expertise, and secure a stronger competitive position—all tailored to the unique ...

Strategies for Explosive Business Growth How High-Level Leaders Scale With Alignment, Profit, and Legacy in Mind At a certain level, growth isn’t about speed—it’s about substance. In this final volume of her bestselling 7-book series, Executive Book Strategist Candace Sinclair reveals how executive entrepreneurs, C-suite leaders, and seasoned founders can unlock powerful, aligned business growth without sacrificing energy, profit, or purpose. This isn’t just a book about scale. It’s a guide to reimagining success from the inside out. Inside, you’ll discover how to: Stop default-...

The ultimate resource for experiencing the backcountry! Written by survivalist expert Dave Canterbury, Bushcraft 101 gets you ready for your next backcountry trip with advice on making the most of your time outdoors. Based on the Five Cs of Survivability - cutting tools, covering, combustion devices, containers, and cordages - this valuable guide offers only the most important survival skills to help you craft resources from your surroundings and truly experience the beauty and thrill of the wilderness.

Author Martin Kleppmann helps you navigate the diverse data landscape by examining the pros and cons of various technologies for processing and storing data. Software keeps changing, but the fundamental principles remain the same. With this book, software engineers and architects will learn how to apply those ideas in practice, and how to make full use of data in modern applications.

Are you ready to launch your business but feeling overwhelmed by all the moving pieces? Worried about making costly mistakes that could derail your success? This comprehensive audiobook is your ultimate companion for building a thriving business from the ground up.

So you've already figured out that business intelligence can be pretty valuable in making the right decisions about your business. But you've heard at least a dozen definitions of what it is, and heard of at least that many BI tools. Where do you start? Business Intelligence for Dummies makes BI understandable. It takes you step by step through the technologies and the alphabet soup, so you can choose the right technology and implement a successful BI environment.

The author argues that in an extremely cluttered marketplace, traditional differentiation is no longer enough—today companies need “radical differentiation” to create lasting value for their shareholders and customers.

Strategy is the discipline that sits above all others. Strategy is about how to win. Strategy has the potential to lift us repeatedly and sustainably from the ugliness of a brute force world. I wrote this book because whilst strategy is incredibly important and powerful, it is almost always poorly understood, defined, articulated and executed. Enjoy.

Sun Tzu's Art of War for Women helps women find the peaceful path to success through strategies made famous in the ancient Chinese text, The Art of War. Female wisdom, or common sense, is about avoiding needless confrontation, conserving energy for the things that matter, and seeking an outcome in which everyone wins. And for women, as for Sun Tzu, success doesn't come simply from knowing what to do, but from knowing who you are.

In this updated and expanded edition of Human + Machine—including a new chapter on gen AI—Daugherty and Wilson show that the essence of the AI paradigm shift is the transformation of all business processes within an organization, whether related to breakthrough innovation, everyday customer service, or personal productivity habits. As humans and smart machines collaborate ever more closely, work processes become more fluid and adaptive, enabling companies to change them on the fly—or completely reimagine them.

In a world driven by noise, speed, and conflict, calm is your most underestimated advantage. Calm Is a Weapon is a modern, insightful analysis of The Art of War, Sun Tzu’s timeless guide to strategy and leadership. Far from a dusty military manual, this book reveals how Sun Tzu’s wisdom can be applied to your daily life—at home, at work, in business, and in moments of personal challenge. Through clear interpretations and real-world applications, you’ll learn how to: Navigate conflict with clarity instead of chaos Make better decisions through strategic observation Build influence ...