Business Society

Certain ideas about business leadership are held to be timeless, and certain characteristics of leaders - often including a square jaw, a deep voice, and extroversion - are said to be universal. In Leading in the Digital World, Amit Mukherjee argues that since digital technologies are changing everything else, how could they not change leadership ideologies and styles? Drawing on a global survey of 700 mid-tier to senior executives and interviews with C-level executives from around the world, Mukherjee explains how digital technologies are already reshaping organizations.

In The Leap, bestselling author Ulrich Boser shows how the emerging research on trust can improve our lives, rebuild our economy, and strengthen society. As part of this engaging and deeply reported narrative, Boser visits a radio soap opera in Rwanda that aims to restore the country’s broken trust, profiles the man who brought honesty to one of the most corrupt cities in Latin America, and explains how a college dropout managed to con his way into American high society.

Surveillance Capitalism in America offers a crucial historical perspective on the intimate relationship between surveillance and capitalism. While surveillance is often associated with governments, today the role of the private sector in the spread of everyday surveillance is the subject of growing public debate. Tech giants like Google and Facebook are fueled by a continuous supply of user data and digital exhaust. Surveillance is not just a side effect of digital capitalism; it is the business model itself.

Are we driving off a digital cliff and heading for disaster, unable to focus, maintain concentration, or form the human bonds that make life worth living? Are media and business doomed and about to be replaced by amateur hour? Both visionary and practical, I Live in the Future & Here’s How It Works captures the zeitgeist of an emerging age, providing the understanding of how a radically changed media world is influencing human behavior.

Case studies of business and management success tend to focus on factors such as leadership, innovation, competition, and geography, but what about good fortune? This book highlights luck as a key idea for business and society. The author provides insights from economics, sociology, political science, philosophy, and psychology to create a brief intellectual history of luck.

In The Token, your new token Black friend, Crystal Byrd Farmer, acts as the bridge between majority White organizations that are dedicated to social justice and "diverse" people in community they want to recruit, across identities of race, LGBTQ, education, socioeconomic status, and disability. With a blunt style that pulls no punches, Crystal tells you how it is, calling you out on tokenism, while extending a hand to help your organization make real transformative change toward diversity and inclusion.

The DSST Business Ethics and Society DANTES Test Study Guide teaches you what you need to know to pass the DSST test. This study guide is more than just a book of sample test questions. Our easy-to-understand study guide will teach you the information. We've condensed what you need to know into a manageable book—one that will leave you completely prepared to tackle the test. This study guide includes sample test questions that will test your knowledge and teach you new material. Use this book to memorize key concepts and terms.

Google. Amazon. Facebook. The modern world is defined by vast digital monopolies turning ever-larger profits. Those of us who consume the content that feeds them are farmed for the purposes of being sold ever more products and advertising. Those that create the content - the artists, writers and musicians - are finding they can no longer survive in this unforgiving economic landscape. But it didn't have to be this way.

Human Permaculture is a powerful, forward-thinking guide that uses permaculture principles of ecological design rooted in people care, Earth care, and fair share for redesigning your life and community to align with the resources available on the planet. As climate change, ecological decline, and social breakdown start to bite, people expect that governments will solve our problems. Yet this belief has proven to be false. Rather than looking to others, changes must come from the inside out: transforming the "I" to "we", changing the world by changing ourselves.

With the exception of sleep, humans spend more of their lifetimes on work than any other activity. It is central to our economy, our society, and the family. It underpins our finances and our sense of meaning in life. Given the overriding importance of work, we need to recognize a profound transformation in the nature of work that is significantly altering lives: the incoming tidal wave of shadow work. Shadow work includes all the unpaid tasks we do on behalf of businesses and organizations.

Researchers have shown studies indicating the type of leadership needed to foster an intrapreneurial environment for success. However, no book until now has been focused on the making of an intrapreneur, not creating just the environment for growth but the actual skills needed and how to develop them in the individual. This book goes beyond the superficial and explores the currently accepted identifiable skills than have been observed through peer-reviewed data.

We live in the age of Computer Business Systems (CBSs) - the highly complex, computer-intensive management programs on which large organizations increasingly rely. In Mindless, Simon Head argues that these systems have come to trump human expertise, dictating the goals and strategies of a wide array of businesses, and de-skilling the jobs of middle class workers in the process.

Philosophy professor and entrepreneur Stephen Hicks takes a critical look at unquestioned assumptions in the arena of business ethics.

In The Future of Community, a team of Web3 visionaries and tech-savvy executives delivers a groundbreaking new take on the seismic impact Web3 is having—and will continue to have—on our technological and social landscapes. The authors discuss why Web3 really is the "next big thing" to shape our digital and offline futures and how it will transform the world.

Technology is advancing faster than ever - but for better or for worse? On the one hand, astonishing technological developments from personalized genomics to self-driving cars to drones to artificial intelligence could make our lives healthier, safer, and easier. On the other hand, these very same technologies could raise the specter of a frightening and alienating future - eugenics, a jobless economy, complete loss of privacy, and an ever-worsening spiral of economic inequality.

Drawing on four decades of hands-on management experience, the founder of Richer Sounds argues that ethically run businesses are invariably more efficient, more motivated and more innovative than those that care only about the bottom line. He uncovers the simple tools that the best leaders use to make their businesses fair, revealing how others can follow suit. And he also delves into the big questions that modern capitalism has to answer if it is to survive and to thrive.

Se tratan—como ya se mencionó—los aspectos más importantes relacionados con los call centers para contribuir a perfeccionar su gestión administrativa y dar a conocer los estudios preliminares que deben llevar a cabo quienes deseen montarlos. La comunicación telefónica entre quienes necesitan un producto y quienes lo ofrecen, evoluciona a partir de la información que daban las secretarias y las recepcionistas, naciendo el telemercadeo que se convierte en una herramienta que incrementa el volumen de las ventas al bajar sensiblemente los costos de comercialización.

Research shows that people often wildly misunderstand the state of the world, regardless of age, sex, or education. And though the internet brings us unprecedented access to information, there's little evidence we're any better informed because of it. We may blame cognitive bias or fake news, but neither tells the complete story. Bobby Duffy draws on his research into public perception, offering a sweeping account of the stubborn problem of human delusion: how society breeds it, why it will never go away, and what our misperceptions say about what we really believe.

Although most Americans attribute shifting practices in the financial industry to the invisible hand of the market, Mark H. Rose reveals the degree to which presidents, legislators, regulators, and even bankers themselves have long taken an active interest in regulating the industry.

It's time to democratize generosity and impact so YOU can make a difference. Philanthropy isn’t just about wealth—it’s about creativity, passion, and using your unique talents to contribute to what you believe in. Visionary investor and humanitarian John Studzinski challenges the traditional notion that philanthropy is reserved for the ultra-rich, revealing how anyone, regardless of financial means, can become a force for change.