Business Relationship Management

Michael K. Simpson, a senior consultant to FranklinCovey, has spent more than twenty-five years training executives to become effective coaches, mentoring and guiding leaders and managers to encourage and develop the talent of their people - the most important asset in any organization. In this guide, you will acquire the skills to coach your personnel from the ground up, maximizing their potential on a personal level, as members of the team, and as contributors to the organization as a whole.

An insightful new work from the multimillion-copy best-selling author Sean Covey and the FranklinCovey organization, based on their work with hundreds of thousands of employees and large companies. It unveils the essential disciplines proven to help businesses and individuals realize their most important goals.

"Your story is your life," says Loehr. As human beings, we continually tell ourselves stories: of success or failure; of power or victimhood; stories that endure for an hour, or a day, or an entire lifetime. We have stories about our work, our families and relationships, our health; about what we want and what we're capable of achieving.

Whether you're 20, 40, 60 or older, many of us are still looking for an answer to that perennial question: 'what do I want to be when I grow up?' In Designing Your Life, Silicon Valley design innovators Bill Burnett and Dave Evans use their expertise to help you work out what you want - and how to get it. Their phenomenally successful Life Design course has been tried and tested by thousands of people, from students to midcareer professionals to retirees contemplating whole new futures.

“Mind-set” is a word that is used quite frequently, however, many of those who use it are unaware that mind-sets are foundational to and dictate one’s success in life, work, and leadership. They are also unable to identify specific mind-sets that are necessary for success. Within Success Mindsets, Ryan takes listeners on a self-awakening journey to identify and unlock the four success mind-sets necessary to enhance success across their life, work, and leadership.

For more than a decade and a half, Ricardo Sunderland has worked with the leaders of some of the largest and most recognizable companies in the world. He has learned firsthand that for today’s leaders—at all levels in their organizations—mental and physical energy are no longer all you need for success. Today’s leaders must bring emotional and spiritual energy to their roles and create a space in which both they and their team members feel safe to challenge each other, grow together, and thrive.

Using a mix of psychology, science, self-help, and a decade of groundbreaking research, Dr. Piers Steel, internationally recognized as the foremost authority on procrastination, explains why procrastination is dangerously on the rise and tells us how to overcome the destructive patterns that affect our health and happiness to create more positive lives.

Even small increases in mindfulness can lead to big changes in productivity and quality of life for the overworked and overwhelmed professional. Overworked and Overwhelmed: The Mindfulness Alternative is a guide for doing just that.

In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership - such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters.

A member of the world-renowned Program on Negotiation at Harvard Law School introduces the powerful next-generation approach to negotiation. For many years, two approaches to negotiation have prevailed: the "win-win" method exemplified in Getting to Yes by Roger Fisher, William Ury, and Bruce Patton; and the hard-bargaining style of Herb Cohen's You Can Negotiate Anything. Now award-winning Harvard Business School professor Michael Wheeler provides a dynamic alternative to one-size-fits-all strategies that don't match real world realities.

Based on his TEDx talk "Everyday Leadership (the Lollipop Moment)"—voted one of the 15 most inspirational TED talks of all time—This Is Day One is leadership expert Drew Dudley's guide to cultivating the behaviors that will help you to succeed and empower those around you. If you're intimidated by the mystique surrounding leadership, this audiobook is for you. Dudley simplifies leadership without denying its complexity, demonstrating that leadership in all its forms begins at the same clear and accessible place for everyone: what he calls "Day One".

Take Command offers powerful tools and time-tested methods to help you live an intentional life by transforming how you approach your thoughts, emotions, relationships, and future. Filled with stories of everyday people and based on expert research and interviews with more than a hundred high-performing leaders, Take Command is a “must-read” (Alan Mulally, former CEO of Ford and Boeing) that gives you the strategies you need to unlock your full potential and create the life you want.

Does the mere thought of speaking in front of an audience give you goosebumps, butterflies, and heart palpitations? If you want to overcome all of these, then you need this book in your life. For a lot of people, public speaking is a terrifying thing. Preparing to speak is the easy part. You either familiarize yourself with the topic, create cue cards to help you remember the things you need to talk about, or in some cases, memorize your speech. But when it's time to step up onto the stage and face the crowd, that's when the real challenge begins.

Penguin presents the unabridged downloadable audiobook edition of Emotional Agility by Susan David, read by Claire Gordon-Webster. Every day we speak around 16,000 words - but inside our minds we create tens of thousands more. Thoughts such as 'I'm not spending enough time with my children' or 'I'm not good enough to present my work' can seem to be unshakable facts. In reality they're the judgemental opinions of our inner voices.

Milo Frank shows you how easy it is to get your point across in 30 seconds and get what you want. Whether you are writing a letter or memo, making a speech, asking for a raise or promotion, making a point, or closing a sale, How To Get Your Point Across In 30 Seconds Or Less is an invaluable training tool for both business people and professionals. You will be amazed at your enhanced effectiveness when you discover how to use the 30 second message to get exactly what you want.

The greatest joy and fulfillment are within your reach, but they require an enduring promise to the one - someone you might not expect. It's not your boss, spouse, children, or others. No, the ultimate commitment is the promise you make to yourself to discover your purpose and gifts and share them with the world.

In Soar! T. D. Jakes reveals how to build the uniquely personal vision within each of us into our special contribution to the world. Blending the practical business acumen of a successful, global CEO with the dynamic inspiration of a life coach, Soar! provides the tools needed to ignite our imaginations into action and challenges us to embrace our divine purpose as we align our character and creativity with our careers.

In More Time to Think, Nancy Kline demonstrates that the quality of everything we do depends on the quality of the thinking we do first. The leaders, entrepreneurs and business people who understand this are at the top of their fields and inspire some of the most successful and innovative practices and businesses in the world. In this audiobook, Nancy Kline shares 10 effective ways to help people think innovatively, and with rigour.

Leadership is a lifestyle, not a vocation. The Process creates emotionally intelligent leadership starting in your relationships and extending into your business and your entire life. This book summarizes the process. It contains probing and powerful questions at the end of each chapter, questions designed to help you discover your own way forward. Whether you are struggling as an individual, in a relationship, or married, the process will point you in the direction of seeking and receiving help as a lifestyle, not as a solution to a problem.

Becoming a success takes dedication, persistence, and resilience. Does your current state of mind reflect those qualities? Monitoring your own thoughts and making sure they align with the life you want is crucial for your long term success. These affirmations are designed to put you in an abundance mindset that helps you think about wealth and success in a positive way. Use this program to change your mindset from one of scarcity to one of wealth and abundance.