Business Relationship Management

The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

In this book, Vanderkam reveals the seven counter-intuitive principles the most time-free people have adopted. She teaches mindset shifts to help you feel calm on the busiest days and tools to help you get more done without feeling overwhelmed. The strategies in this book can help if your life feels out of control, but they can also help if you want to take your career, your relationships, and your personal happiness to the next level. Vanderkam has packed this book with insights from busy yet relaxed professionals, including "time makeovers" of people learning how to use these tools.

"Guide to Starting Your Own Business: Unlocking Entrepreneurial Success with Proven Strategies for Building a Thriving Small Business Empire" is the definitive roadmap for aspiring entrepreneurs ready to transform their visions into reality. This essential guide offers more than just step-by-step instructions; it provides a holistic approach to business creation, designed to equip you with the mindset, skills, and strategies necessary to flourish in today's competitive market.

Colonel Chris Hadfield has spent decades training as an astronaut and has logged nearly 4000 hours in space. During this time he has broken into a Space Station with a Swiss army knife, disposed of a live snake while piloting a plane, and been temporarily blinded while clinging to the exterior of an orbiting spacecraft. The secret to Col. Hadfield's success - and survival - is an unconventional philosophy he learned at NASA: prepare for the worst and enjoy every moment of it.

Negotiation is a skill that can bring you vast success in all aspects of your life. When you're a skilled negotiator, you can get the best possible price on everything you purchase or sell, and you can deal with salespeople or clients.

With the countless distractions that come from every corner of a modern life, it's amazing that we're ever able to accomplish anything. The Power of Less demonstrates how to streamline your life by identifying the essential and eliminating the unnecessary - freeing you from everyday clutter and allowing you to focus on accomplishing the goals that can change your life for the better

In The Innovation Secrets of Steve Jobs, best-selling author Carmine Gallo reveals the qualities that make the Apple co-founder the most innovative leader in business today. Each principle is backed with research, quotes, and first-person interviews with experts and business leaders, as well as specific ideas for applying those principles to every business, large or small.

These days, we face no greater challenge in our personal and professional lives than organizing and managing our time. Now Julie Morgenstern explains how to overcome the time challenge once and for all. Her groundbreaking from-the-inside-out approach helps you uncover your psychological strengths and stumbling blocks and create a time-management system that suits your individual needs.

Would you have the patience and drive to change your mind state, music production techniques, and health habits to sustain this highly demanding way of life? This step-by-step guide to music composer lifestyle design teaches how J.T. went from a six-figure job in a Fortune 500 company to composing music full-time, almost doubling his revenues within the first two years; how to compose, sound, and live like the pros; how to monetize every second spent in front of your equipment, making sounds and songs; and more.

Businesses everywhere are plagued by managers who seem to think that keeping their staff miserable is the best way to deliver profits. This is a failure of leadership that also hurts the bottom line; research has shown that maintaining a happy, engaged workforce consistently drives measurably better business results across the board. In When They Win, You Win, Russ Laraway, the Chief People Officer at Qualtrics, provides a simple, coherent, and complete leadership standard that teaches organizational planners and managers how to develop incredible levels of employee engagement.

It seems that some people are born to achieve anything they want. Some would say they are lucky, are blessed, or have the Midas touch. But what truly is the reason for their success? New York Times best selling author John C. Maxwell has the answer: The difference between average people and achieving people is their perception of and response to failure.

Building confidence is essential to fighting imposter syndrome and silencing your inner critic. Do you doubt your abilities and feel like a fraud in your own life? There are five common competence types of imposter syndrome. The perfectionist, the superwoman/man, the expert, the natural genius, and the soloist. Learn to change these negative thought patterns and replace them with positive ones. Find validation from within and surrender to not knowing everything. Fight the fear of looking incompetent and know that there is strength in asking for help.

John C. Maxwell explains how true leadership works. It is not generated by your title. To be more than a boss people are required to follow, you must master the ability to inspire and invest in people. You need to build a team that produces not only results, but also future leaders. By combining the advice contained in this audiobook with skill and dedication, you can reach the pinnacle of leadership - where your influence extends beyond your immediate reach for the benefit of others.

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.

Balancing work and family life is a constant struggle, especially for women with children and ambitious career goals. It's been the subject of countless books, articles, blog posts, and tweets in the last few years, and passions run high in all directions.

We've all seen it before: the ambitious leader who enjoys great success and then, inexplicably, crashes and burns. Perhaps this leader has been you. Leaders can't sustain effectiveness if they can't sustain themselves. Resonant Leadership offers inspiration, dozens of exercises, and other tools to help listeners become and remain successful leaders in their work and in their lives.

What's holding you back? Marshall Goldsmith is an expert at helping global leaders overcome their (sometimes unconscious) annoying habits and attaining a higher level of success. His one-on-one coaching comes with a six-figure price tag. But with this audiobook, you'll get Marshall's great advice without the hefty fee!

You will never look at people the same way again - including yourself - after this lively look at how we make character judgments. Drawing on cutting-edge social science research as well as their own work with Fortune 500 executives, members of Congress, and Nobel Prize winners, authors Matt Kohut and John Neffinger demystify the process we use to size each other up.

Have you bought in to “the new normal”? It’s a lifestyle based on heightened expectations and upward social comparisons. It sounds good, and it often feels necessary. But it’s killing us. In Own Your Happy, best-selling author Valorie Burton shares openly about her struggle against a lifestyle that seems normal but is far from natural. Even better, she equips listeners with the tools to create a lifestyle filled with breathing room - a lifestyle that empowers each of us to be fully present, more productive, and truly satisfied.