Business Process

Jack Daly is an international expert in sales and sales management, bringing 30 plus years of field proven experience from a starting base with CPA firm Arthur Andersen to the CEO level of several national companies. The thrust here is creating an environment in your business where your employees don’t begrudgingly come into work, but rather are excited to be working at your company. If we get the culture right, everything else in our business will be easier. If we don’t get it right, all else will be hard.

Based on the internationally-renowned personal development course The Hoffman Process, You Can Change Your Life will help you identify issues in your past that are limiting the way you live and act today. It will empower you to challenge compulsive patterns of behaviour from your childhood that are still playing out in your adult life, and then teach you how to forgive, heal and move on.

After revolutionizing the digital desk-log and then running some of the best performing dealerships in the country, Philip Cheatham returns with a step-by-step playbook, taking you on a journey to transform your dealership and accelerate your path to a top-performing store. No matter your product, your dealership size, or how well you're operating, this book will provide the processes to help you achieve your sales goals more rapidly than you ever thought possible.

You could decide to have G.R.E.A.T. processes. When you have those, these kind of problems perhaps don’t go away completely, but they can be dramatically reduced. Everyone can have an easier life, with less stress, wasted effort and better outcomes for employees, the business and its customers. So the big question you probably have is “well, how do we make that happen?”

The relationship between military leaders and political leaders has always been a complicated one, especially in times of war. When the chips are down, who should run the show, the politicians or the generals? In Supreme Command, Eliot Cohen examines four great democratic war statesmen—Abraham Lincoln, Georges Clemenceau, Winston Churchill, and David Ben-Gurion—to reveal the surprising answer—the politicians. The generals may think they know how to win, but the statesmen are the ones who see the big picture.

Forty-one-year Army veteran General (Ret.) Martin Dempsey and 41-year-old UC Berkeley associate professor Ori Brafman have been friends for almost 10 years. Though they have almost nothing in common, their collaboration has produced a powerful message. Their new book, Radical Inclusion, examines today’s leadership landscape and describes the change it demands of leaders. The nature of power is changing and should not be measured by degree of control alone.

Whether you’re an assistant or a solo agent, the administrative side of real estate requires you to be a dozen different people all at once. In Admin, veteran coach and real estate consultant Brian Icenhower shares strategies, tools, and techniques that will help you master the many components of this demanding but rewarding role. Admin teaches you everything you need to do your job so agents are free to focus on their job - generating, nurturing, and converting leads.

In cases of severe trauma, the spiritual dimension of the healing process is often the most mysterious. Transforming Trauma brings internationally renowned teachers Caroline Myss and James Finley together for the first time on audio to explore how a combination of contemplative and clinical practices can dramatically enhance our ability to heal.

In Words Like Loaded Pistols, Sam Leith traces the art of argument from ancient Greece down to its many modern mutations. He introduces verbal villains from Hitler to Richard Nixon—and the three musketeers: ethos, pathos and logos. He explains how rhetoric works in speeches from Cicero to Obama, and pays tribute to the rhetorical brilliance of AC/DC's "Back In Black". Before you know it, you'll be confident in chiasmus and proud of your panegyrics—because rhetoric is useful, relevant, and absolutely nothing to be afraid of.

Why Should Someone Choose You Over Everyone Else? When customers look at you and your competitors, why are you the obvious choice to do business with? You know your company is better, but your customers can’t tell the difference. There should be no question in your customer’s mind that you are their best choice. By far. Not a good option—the only option. Your company doesn’t have a marketing problem. You have a marketing differentiation problem. In medieval times, alchemy was the search for how to turn (boring) lead into (valuable) gold. While that was a useless effort, Eric Keiles ...

There is a large body of shared knowledge between the study of Organizational Behaviour and Human Resource Management but despite the crossover, they are often treated as very distinct disciplines. Written by a team of experts across both fields, Organizational Behaviour bridges the gap between OB and HRM, with an emphasis on inter-cultural and cross-cultural perspectives of organizational development, talent management, and leadership

No One Cares About Your Career Like You Do! You must run your career as if it were your business and you are the CEO. If you want to get and keep the job you want, you need to change how you think about your career. This book will change how you think about your career. Instead of relying on others or just thinking about your career as a series of jobs, it will teach you how to look at yourself as a business and to use business tools to boost your career to where you want it to go. Tom Sheppard successfully used these techniques to rise to the level of a senior executive in a Fortune 500 ...

Sadly there are approximately 10,000 puppy mills in the US; it is alarming! The purpose of breeding is not to make a profit but to fulfill a need. When the priority is the dogs' well-being and to provide quality to the customer, the money will come. That's why this book is packed with all the information to start a humane dog-breeding business where the main focus is the proper care of dogs.

People who are trying to solve tough economic, social, or environmental problems often find themselves frustratingly stuck. They cannot solve their problems in their current context; the larger system within which they are operating is too unstable or unfair or unsustainable. They cannot transform this system on their own or by working only with their friends or colleagues; the system is too complex to be grasped or shifted by any one person or organization or sector.

Are you sick of life just happening to you instead of deciding what you want and then setting a course to get it? You can take your life back. Once you know how to work the process, transactional sales can give you success for the rest of your life.

You have a great product. You have top-notch talent. You have a process that’s been carefully mapped out. So, what’s missing? Executive, speaker, and leadership authority Billy Ray Taylor points to a lack of clarity on strategy that makes it impossible for your employees to understand how their activities fit within the company’s overall vision and to take true ownership of their careers. In this groundbreaking guide, Taylor reveals how his proprietary LinkedX Process can help your organization cultivate extreme ownership at every level, from top management to front-line employees.

Do you have a problem that you can’t see your way around, no matter how hard you try? You may be looking for the answer outside when the obstacles lie within. We’re all biased. You may have read the above and already your mind is raising its defenses. No...not me. I haven’t got a biased bone in my body. The fact is: You do. So does everyone around you. Cognitive Biases in a Nutshell will help you to identify and correct the cognitive biases you fall prey to in your everyday life.

Millions of subject-matter experts, functional leaders, requirements gatherers, and problem solvers have opportunities to influence every day. Instead, too often they merely respond to requests and take orders from their stakeholders. By not exercising their unknown superpower, they miss opportunities to break down silos, improve collaboration, and accelerate the best decisions for the organization. This book is designed to help people discover the most impactful approach to influencing without authority, coercion, manipulation or force.

Tichy draws on decades of hands-on experience working with CEOs and boards to provide a framework for building a smart, effective transition pipeline, whether for a multi-billion dollar conglomerate, a family business, a small start-up, or a non-profit. Through revealing case studies like Hewlett Packard, IBM, Yahoo, P&G, Intel, and J.C. Penney, he examines why some companies fail and others succeed in training and sustaining the next generation of senior leaders.

Transform your business without disrupting your daily operations—unlock the power of Kaizen, even in the most demanding environments. Are you a leader constantly seeking ways to enhance productivity and success but need help finding sustainable improvement strategies? Do you dream of embedding continuous improvement within your organization without overwhelming your existing workflows? You may also have encountered resistance to introducing new methodologies and need a compelling way to make improvements work in your unique setting.