Business Process

Featuring instructional case studies from companies including Panasonic, Hilton, Merck, and Honeywell, this evidence-based book provides listeners with a proven methodology for driving success before, during, and after every sale. Embracing the entire customer life cycle, Beyond the Sales Process reveals twelve essential strategies including: Study your customer. Give them compelling reasons to engage. Build a vision for them of their own success....

Growing the Top Line: Four Key Questions and the Proven Process for Scaling Your Business delivers the step-by-step approach to topline growth used by some of the word's most successful companies. In this book, leading growth strategy consultant and author Cliff Farrah reveals the copyrighted growth strategy that he has developed over the last 20 years through 1,400 successful client engagements and input from leaders at Fortune 500 organizations.

Take control and transform your business. In "How to Get Your Business Flywheel Spinning", financial expert Eric Rigby reveals the repeatable process that has helped countless entrepreneurs achieve their ultimate vision, whether scaling or selling their business. Rigby's unique "flywheel" system will revolutionize how you run your company, empowering you to delegate responsibility to your team, boost profits, minimize taxes, and gain the freedom to focus on a big-picture strategy.

Everett Harper delivers a powerful and pragmatic take on solving complex problems by, and making decisions through, uncertainty. You'll learn to discover insights quickly by experimenting, iterating, then building infrastructure to sustain your innovations in your teams and organizations. The author demonstrates a set of practices, processes, and infrastructure that addresses complex problems alongside a set of methods to systematize, scale, and share best practices throughout an organization.

From the president of EMILY's List, a playbook for women changing the world in politics, business, or any arena, with a foreword from Vice Presidential candidate Senator Kamala Harris. Run to Win is for all women who are looking to lead. Organized around the steps that EMILY's List coaches its candidates through (from deciding to run through celebrating victory), this book is full of essential lessons for any woman trying to succeed in a male-dominated field. Their arena is politics but their message is universal.

What is turnover costing your company? Is your team disengaged? Is the cycle of hiring, onboarding, firing, or replacing employees distracting from your business goals? You know workplace culture is about more than a free coffee mug or wearing jeans on Fridays, but you’re lacking a solid process to assist with creating an environment where employees are invested and committed to excellence.

Learn how to apply the proven principles of Hug Your Customers to refine your selling technique, boost your sales, and keep your customers coming back for more.

This expert guide leads you through the process of improving operations building supply networks, increasing revenue, reimagining business models, and providing added value to customers, stakeholders, and society.

Analyzing the movement's deep-seated origins in questions that the country has sought too long to ignore, some of the greatest economic minds and most incisive cultural commentators capture the Occupy Wall Street phenomenon in all its ragged glory. They give listeners an on-the-scene feel for the movement as it unfolds while exploring the heady growth of the protests, considering the lasting changes wrought, and recommending reform.

Increase employee retention and productivity and prevent misunderstandings that lead to lost revenue, lost time, and increased legal risk with this leader-focused new approach to understanding, managing, and maximizing organizational diversity, cultural difference, and inclusion.

The Fix Yourself Handbook is heralded as one of the most straight forward, and easy to apply self-help audiobooks. It presents The Process Way of Life, which has helped thousands to live happier, and healthier lives.

This audiobook explores how marketing leaders and aspiring leaders can be successful in their implementation of high-performing and continuously improving marketing teams, and includes insights and interviews with some of the thought leaders in marketing and customer experience....

If writing is any part of your job, you owe it to yourself to figure out how to get it done consistently, efficiently, and successfully. The Workplace Writer's Process is filled with actionable advice you can use immediately to finish more projects in less time and create content. Buy it today to invest in your career success.

You don’t have to be brilliant to produce brilliant work. Many of the characters you will meet in this book failed at school, lacked natural talent, were not especially gifted or were repeatedly sacked. But their methods produced brilliant work - and they will work for you, too. Make Brilliant Work is the essential book from Rod Judkins, author of the international best seller The Art of Creative Thinking.

We assume that heroes are wired differently from the rest of us. They overcome fear, doubt and pain to thrive under the most challenging conditions. But the only difference between them and us is choosing resilience: the ability to dig deep and be curious enough to explore life at the edge of possibility. In this practical handbook on building and sustaining your own resilience, peak-performance psychologist Dr. Alia Bojilova draws on her work with the SAS, Olympic athletes, contemporary leaders and successful entrepreneurs to help you unlock your potential in everyday life.

This is your first step to becoming an entrepreneur. In Step One, you will research, validate, and choose the perfect online business idea. By the end of this book, you will come away with a business idea list, one validated business idea, and a plan to launch your first business.

Meet Robert Paolini, an award-winning, top-selling real estate salesperson, who has decoded the essential communication skills of top producers. His breakthrough GOOD T.A.L.K. system dispels the myths of old-fashioned selling techniques and instead shows you how to genuinely connect with people and help solve their problems with integrity.

The Meeting Planning Process: A Guide to Planning Successful Meetings by certified meeting professional Mary Jo Wiseman offers a common-sense approach to managing the meeting planning process based on the knowledge and experience she garnered over a 20-plus-year career as a corporate meeting and event coordinator. The author’s systematic approach to project management helped her to get and stay focused on the task at hand while handling multiple details, projects, and deadlines throughout her career, and she wants to share her secrets for success with others.

Author Monica Sharma describes how we can source our inner capacities and wisdom to manifest change that embodies universal values such as dignity, compassion, fairness, and courage. Drawing on more than 20 years of work for the United Nations and elsewhere, she presents a radical new approach to transformational leadership, one that creates systems of change where everyone can engage - not just analysts and policy-makers.

Hundreds of millions of people use Apple products every day; several thousand work on Apple's campus in Cupertino, California; but only a handful sit at the drawing board. Creative Selection recounts the life of one of the few who worked behind the scenes, a highly-respected software engineer who worked in the final years of the Steve Jobs era, the Golden Age of Apple.