Business Process

Increase customer satisfaction and reduce cost! Increase revenue growth and improve productivity! This guide will provide you with the tools you need to work with Six Sigma and see an improvement in your business.

In Words Like Loaded Pistols, Sam Leith traces the art of argument from ancient Greece down to its many modern mutations. He introduces verbal villains from Hitler to Richard Nixon—and the three musketeers: ethos, pathos and logos. He explains how rhetoric works in speeches from Cicero to Obama, and pays tribute to the rhetorical brilliance of AC/DC's "Back In Black". Before you know it, you'll be confident in chiasmus and proud of your panegyrics—because rhetoric is useful, relevant, and absolutely nothing to be afraid of.

This audiobook will give you an overview of Agile methodologies and how you can use them to speed up development and drive customer satisfaction. Get this audiobook now to learn more about Agile and Scrum!

Do you have a problem that you can’t see your way around, no matter how hard you try? You may be looking for the answer outside when the obstacles lie within. We’re all biased. You may have read the above and already your mind is raising its defenses. No...not me. I haven’t got a biased bone in my body. The fact is: You do. So does everyone around you. Cognitive Biases in a Nutshell will help you to identify and correct the cognitive biases you fall prey to in your everyday life.

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.

The relationship between military leaders and political leaders has always been a complicated one, especially in times of war. When the chips are down, who should run the show, the politicians or the generals? In Supreme Command, Eliot Cohen examines four great democratic war statesmen—Abraham Lincoln, Georges Clemenceau, Winston Churchill, and David Ben-Gurion—to reveal the surprising answer—the politicians. The generals may think they know how to win, but the statesmen are the ones who see the big picture.

Whether you’re an assistant or a solo agent, the administrative side of real estate requires you to be a dozen different people all at once. In Admin, veteran coach and real estate consultant Brian Icenhower shares strategies, tools, and techniques that will help you master the many components of this demanding but rewarding role. Admin teaches you everything you need to do your job so agents are free to focus on their job - generating, nurturing, and converting leads.

In cases of severe trauma, the spiritual dimension of the healing process is often the most mysterious. Transforming Trauma brings internationally renowned teachers Caroline Myss and James Finley together for the first time on audio to explore how a combination of contemplative and clinical practices can dramatically enhance our ability to heal.

Sadly there are approximately 10,000 puppy mills in the US; it is alarming! The purpose of breeding is not to make a profit but to fulfill a need. When the priority is the dogs' well-being and to provide quality to the customer, the money will come. That's why this book is packed with all the information to start a humane dog-breeding business where the main focus is the proper care of dogs.

Are you sick of life just happening to you instead of deciding what you want and then setting a course to get it? You can take your life back. Once you know how to work the process, transactional sales can give you success for the rest of your life.

No One Cares About Your Career Like You Do! You must run your career as if it were your business and you are the CEO. If you want to get and keep the job you want, you need to change how you think about your career. This book will change how you think about your career. Instead of relying on others or just thinking about your career as a series of jobs, it will teach you how to look at yourself as a business and to use business tools to boost your career to where you want it to go. Tom Sheppard successfully used these techniques to rise to the level of a senior executive in a Fortune 500 ...

In recent years, the world of politics has taken a series of disastrous wrong turns. We have witnessed leaders who can't - or shouldn't be allowed to - lead, policies that are either self-serving or don't work, and world views that are corrosive or short term. Alastair Campbell's aim in But What Can I Do? is twofold: to explain why things have gone so wrong, and to show what we can to help put them right. A mix of polemic, analysis and practical advice, this is a political masterclass from a master political commentator and strategist.

In this breakthrough program, you will join the founder and director of the Agape International Spiritual Center to learn the same powerful practice that he has taught to thousands throughout the past 30 years....

There is a large body of shared knowledge between the study of Organizational Behaviour and Human Resource Management but despite the crossover, they are often treated as very distinct disciplines. Written by a team of experts across both fields, Organizational Behaviour bridges the gap between OB and HRM, with an emphasis on inter-cultural and cross-cultural perspectives of organizational development, talent management, and leadership

Descubre los secretos de las empresas líderes y obtén la ventaja competitiva que siempre has buscado. ¡Alcanza la excelencia operativa y conviértete en un líder imbatible en tu sector!

Transform your business without disrupting your daily operations—unlock the power of Kaizen, even in the most demanding environments. Are you a leader constantly seeking ways to enhance productivity and success but need help finding sustainable improvement strategies? Do you dream of embedding continuous improvement within your organization without overwhelming your existing workflows? You may also have encountered resistance to introducing new methodologies and need a compelling way to make improvements work in your unique setting.

Jack Daly is an international expert in sales and sales management, bringing 30 plus years of field proven experience from a starting base with CPA firm Arthur Andersen to the CEO level of several national companies. The thrust here is creating an environment in your business where your employees don’t begrudgingly come into work, but rather are excited to be working at your company. If we get the culture right, everything else in our business will be easier. If we don’t get it right, all else will be hard.

Whether you are a start-up, an LLC, or a sole proprietor, this small business taxes guide is a great book for new and aspiring business owners to tackle small business taxes and pay them on time to avoid fines. This three-in-one Taxes for Small Business book will cover the basics, simple methods, and advanced and effective methods of taxes for small businesses.

You have a great product. You have top-notch talent. You have a process that’s been carefully mapped out. So, what’s missing? Executive, speaker, and leadership authority Billy Ray Taylor points to a lack of clarity on strategy that makes it impossible for your employees to understand how their activities fit within the company’s overall vision and to take true ownership of their careers. In this groundbreaking guide, Taylor reveals how his proprietary LinkedX Process can help your organization cultivate extreme ownership at every level, from top management to front-line employees.

Nos encontramos ante una nueva revolución industrial llamada “Industria 4.0”o era de la “Transformación Digital”. La nueva era indica la transición hacia la ínter-conexión inteligente de máquinas y de sistemas, no solo en el propio emplazamiento de producción, sino también con todo el eco-sistema organizacional. Se abre un potencial enorme, sin límites, en la innovación de procesos de negocio, pero también en toda la forma en que va a interactuar la sociedad a nivel global. Las organizaciones modernas tienen que enfrentar este desafío para sobrevivir la transición hacia...