Business Practice

Everything you need to ace the ITIL ® Foundation Exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification test for IT management professionals. If you are among the nearly quarter-million IT managers worldwide who will sit for the exam this year, the ITIL Foundation Exam Study Guide is one resource you don’t want to be without. It provides you with all the background information, expert in-depth reviews, learning aids and practice, practice, practice you need to pass the test with flying colors. Completely up-to-date and organized around the ...

Should one enter a market where someone is in a monopoly position? When is going to the ER a good or a bad decision? Why is it never a good idea for rebels to concede? Practice Game Theory answers all these questions. Think about and solve problems more effectively applying strategic games models to real-life challenges. Learn how top world leaders analyze and assess their next best moves.

A man finds himself on the top step of a stepladder; a woman removes the guard to her machine; a worker is not wearing her safety glasses in the plant. Why do these folks do these things? One tendency is to blame workers for safety errors and label their personal failings as the cause. Labeling does not solve the problems. These tendencies build dysfunctional management practices that create fear associated with your safety programs. I want to teach you a better way to analyze behaviors to understand why your employees were put in a position to take the risk in the first place.

A master of the complex sale and a best-selling author, Rick Page is also one of the most experienced sales consultants and trainers in the world. Make Winning a Habit defines the gap between what companies know to do and how they consistently perform. Page clearly identifies five “Ts” of transformation: talent, technique, teamwork, technology, and trust. These five elements, when fully developed and integrated into the sales and marketing organization, begin to create the habit of winning over customers in every industry.

Eighty percent of the average person's inner mental chatter is negative. But everyone has the power to change theirs. Want to achieve your goals, be more content with yourself, and live your best life? Don't let negative thinking hold you back. Changing how you talk to yourself in your thoughts - with self-love, positive thinking, and constructive feedback - is the most effective way to change your approach to your exercise routine, diet, relationships, work, and life.

Lots of books claim they can change your life. But how many actually teach you how to take the many small steps that lead to success each and every day of your life? Now in Today Matters, motivational teacher and best-selling author John C. Maxwell shows you how to seize the day. In this hands-on and inspiring guide he offers twelve daily practices to help you control your daily agenda, make time for people you love, and find success in your career.

This meticulously crafted guide is designed to be your steadfast companion as you navigate the intricate landscape of the National Counselor Exam (NCE). Whether you're a seasoned counseling professional aiming to enhance your knowledge or a passionate learner stepping into the world of counseling, this guide is your key to mastering the NCE and excelling in the field.

Learn to change your mindset, relieve anxiety, dissolve pain, and bring a greater sense of wellbeing into your life by changing how you pay attention, with easy-to-apply techniques and in-the-moment exercises from Dr. Les Fehmi’s Open Focus method.

Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back—and they tell their friends. Backed by plenty of on-the-ground research and real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more.

Life isn’t about “finding” fulfillment and success - it’s about creating it. Why then has creativity been given a back seat in our culture? No longer. Creativity is a force inside every person that, when unleashed, transforms our lives and delivers vitality to everything we do. Establishing a creative practice is therefore our most valuable and urgent task - as important to our well-being as exercise or nutrition. The good news? Renowned artist, author, and CreativeLive founder, Chase Jarvis, reminds us that creativity isn't a skill - it's a habit available to everyone.

"Mastering Incident Management" is a comprehensive guide that equips organizations with the knowledge and strategies needed to build a resilient and effective incident management structure. In today's complex and interconnected world, incidents can disrupt business operations and have far-reaching consequences. This book provides a step-by-step approach to establish a modern incident management framework that enables organizations to detect, respond to, and resolve incidents efficiently. The book begins by emphasizing the importance of incident management and its role in minimizing the ...

Introduction: In today's rapidly evolving business environment, managing environmental risks effectively is not just an option—it's a necessity. This book serves as a comprehensive guide for organizations aiming to understand and implement ISO 14001:2015, the international standard for environmental management systems. The guide provides a thorough understanding of environmental risk assessments, risk registers, root cause analysis, and the continuous improvement process that businesses need to integrate into their operations. Through step-by-step explanations and actionable tools, this ...

In Hero Maker you will learn how to bring real change to your church and community by developing the practical skills to help others reach their leadership potential. Drawing on five powerful practices found in the ministry of Jesus, Hero Maker presents the key steps of apprenticeship that will build up other leaders and provides strategies for how you can activate gifts, help others take ownership, and develop a simple scorecard for measuring your kingdom-building progress.

This study guide helps you master key concepts and pass the exam with confidence on your first try. Covering state and federal securities laws, investment vehicles, portfolio management strategies, and ethical business practices, this guide breaks down essential topics in a clear, easy-to-understand format. Whether you're new to the industry or enhancing your qualifications, you'll gain the in-depth knowledge needed to excel as an investment adviser representative (IAR) or registered representative (RR).

If all the practice consultants and marketing experts have such great ideas to share, why aren't they using them to run their own successful practices? Finally, a book that offers not just ideas but proven strategies for transforming any financial practice into a highly effective value-delivering machine. Practicing financial advisor Matthew Jarvis uses these exact strategies to run his own wildly successful investment firm.

Agile, say its enthusiasts, can transform your company, catapulting you to the head of the pack. Not so fast. In this clear-eyed and indispensable audiobook, Sarah Elk and Steve Berez provide a much-needed reality check. They dispel the myths and misconceptions that have accompanied agile's growth - the idea that it can reshape your organization all at once, for instance, or that it should be used in every function and for all types of work.

Mastering the Real Estate License Exam is your complete audio guide to exam success. Whether you're commuting, exercising, or multitasking, transform idle time into productive study sessions!

Both an emerging term and a developing concept, business as mission (BAM) has drawn much fascination in both mission and business circles, with the concept of strategically using business to accomplish missional purposes. Though the term is ubiquitous in mission circles, there is great disparity in what it means. There has been much talk about BAM in theory, but far less research done on how it works out in reality.

Small businesses that are built to win with M.O.D.E.L.S. follow a powerful guide for small business owners who are ready to rise above average and lead with purpose. At the heart of the book is a proven framework called M.O.D.E.L.S., representing Motivation, Organization, Discipline, Ethics, Lifelong learning, and the Strength to never give up. Each chapter explores one element of the model, offering real-world insights, tactical strategies, and inspiring success stories. Readers will learn how motivation can ignite even the most stagnant dream. They’ll discover how organization turns ...

Artificial intelligence touches nearly every part of your day. While you may initially assume that technology such as smart speakers and digital assistants are the extent of it, AI has in fact rapidly become a general-purpose technology, reverberating across industries including transportation, healthcare, financial services, and many more. In our modern era, an understanding of AI and its possibilities for your organization is essential for growth and success. Artificial Intelligence Basics has arrived to equip you with a fundamental, timely grasp of AI and its impact.