Business Performance

Management teams and boards are facing disruption on all sides, from morphing customer preferences to the COVID pandemic to climate change. At the same time they are floundering in strategy confusion with too many concepts and not enough clarity. In this book, strategy expert and regular Harvard Business Review author Graham Kenny releases managers and directors from their strategy haze. His simple and effective framework allows managers to navigate the current maze of ideas and approaches and maximize their competitive advantage.

We have entered a new world of work. It’s a world where successful leaders embrace a human-centric approach, prioritizing the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high. In The Empathy Dilemma, author, speaker and empathy advocate Maria Ross explores the difficulties organizational leaders are having, and the solutions they need to get back on track.

In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.

When Denver Mayor Michael Hancock took office in 2011, he inherited an $80 million budget shortfall and a government workforce that had been through multiple rounds of cuts and furloughs. Morale was low. He needed a way to drive greater efficiencies, cost savings, and improved performance - and he had to do it in-house, on a shoe-string budget. Enter Peak Academy, the coaching and innovation program Mayor Hancock created to teach frontline city employees how to tackle small problems and deliver big results.

In this meditation on celebrity, power, and a simple thank-you, Mindy Kaling takes the next charmed step in her path from Conan intern to mogul: picking up the entire tab for a famous A-lister. It’s an investment, right? He’ll be blown away by her class. They’ll be best friends forever. Forty thankless seconds later, who wouldn’t spiral into self-doubt, second-guessing, over-rationalizing, and anxious obsession?

Performance Appraisals & Phrases For Dummies shows you how to apply the latest performance appraisal practices and generate positive outcomes for your employees, for your company, and for you. The days of stand-alone annual performance appraisals are drawing to a close, with today's appraisals utilizing quarterly or biannual sessions, continuous feedback with regular two-way communication, collaborative goal-setting, career development, and an ongoing forward focus.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.

Whether it is a director insisting on a final cut, a star demanding a bigger motor home, a producer holding the line on a budget, or a grip with a gripe, it seems that the world of moviemaking is nothing but Sturm und Drang. Shoot Out presents a raucous look at how movies get made and the players involved, from writers, producers, directors, and stars to agents and marketers. For film buffs, aspiring filmmakers, students, and anyone else intrigued by the inner workings of Hollywood, this is the quintessential take on the how, who, what, and why of the film business.

You are about to speak... You're terrified! Heart racing, hands wringing, stomach churning. You're not just speaking, but speaking in public. You can't get out of it now. You've got to leave the safety of your chair, trek to the front, turn around and face your audience. What to do, where to go, where is the emergency exit? STOP. Breathe. You are in safe hands. You know your stuff, you have a powerful message to share. With Ges as your guide you will rediscover your natural confidence. You will let go of your anxiety and engage your audience powerfully.

In looking for help and understanding on how to build an organization and to select and manage your people, a good place to start would be to look for an organization that did that exceptionally well. Cintas is a great American success story, and Bob Kohlhepp was an important part of that success for 50 years. He began his career as controller but quickly moved up to ultimately become CEO and then chairman. He was a key part of building Cintas from $1.6 million in sales in 1967 to more than $7 billion today.

Guide your company’s leadership out of the Dark Ages! Set in the Middle Ages and told in ten captivating stories—with humor and wisdom—Shine the Light illustrates the principles of enlightened leadership and the way forward to success.

A self-empowerment guide to achieving your fullest professional and personal potential, Don’t Take Yes for An Answer explains why positive feedback limits personal and professional growth and then teaches you how to embrace hard truths and critical feedback to escape mediocrity and break away from the pack. To stand out, attract the attention of those who can raise your profile, protect yourself during lean times, or gain the interest of future employers, you must harness three critical communication traits that human beings respond to most: AWE: Authority. Warmth. Energy.

With passion, humor, and a rare insight into what motivates all of us to do our best, Culbert offers all of us a chance to be better managers, better employees and, indeed, better people. Culbert has long said his goal is to make the world of work fit for human consumption. Get Rid of the Performance Review!shows us how to do just that.

Recommended by agents and acting coaches, Acting in Chicago, 4th Edition demystifies the question of how to build a rewarding, sustainable, and profitable acting career. Everything you need to make a full-time living as a Midwest-based actor is at your fingertips in this updated edition.

In What's Your Story? Using Stories to Ignite Performance and Be More Successful, author, entrepreneur, professor and master story teller Craig Wortmann demonstrates the powerful impact stories have on the three most common performance challenges: leadership, strategic selling, and motivation. While the technique of telling stories is the oldest form of communication, it's also the one form that rises above the din of our information-saturated environment.

In order to succeed in just about anything we set our minds to, we need a strong, positive mindset. Throughout this audiobook, we will be taking you through how affirmations can be used to build this positive mindset and positively affect various aspects of your life.

As a leader, is it possible to be both successful and humble? Studies show that today's emerging leaders not only prioritize achievement over humility but also see the two as mutually exclusive. Does this signal an existential crisis for healthcare - an industry that, at its essence, is supposed to embody humility and compassion? Thankfully, no, according to Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders, which demonstrates that you can embrace humility and still be excellent at your job.

¿Cómo pueden los CEO de hoy sacar más provecho de sus equipos? Actuando más como CBO (‘chief behavioral officers’, o directores de comportamiento): adoptando prácticas de liderazgo positivo, diseñando buenas experiencias para los empleados y proporcionando formación en comportamiento. Después de todo, el capital humano es la clave para lograr los objetivos financieros.

When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country's top home care and hospice businesses. In this in-depth case study, Kusserow explains how he achieved this stunning turnaround.

Feiner's candid leadership guide cuts through rhetoric and theory and gives managers and executives a "hands-on" approach to dealing with problems in business.