Business Performance

With so many choices available to them today's customers are smarter and more demanding than ever before, putting repeat business at risk. In order to keep them coming back, you can't just give them good, or even great, customer service...you have to knock their socks off!

There are solo magicians today who are making over $20,000 per performance, while those in the big leagues routinely bring in over $20 million a year. How did they get there and what are the keys to their success? What skills and techniques do they possess and deploy that can be easily adapted for your own personal use? In this audiobook, you will learn of the key attitudes and practices that propel their success, as well as the path they have paved for other magicians and performers hoping to gain an entry into this competitive yet lucrative industry.

In 12 Disciplines of Leadership Excellence, bestselling author and motivational expert Brian Tracy teams up with global learning expert Dr. Peter Chee to reveal simple, straightforward principles any business leader can use to make lasting positive changes in his or her organization.

The hardest part of a manager’s job isn’t staying organized, meeting deliverable dates, or staying on budget. It’s dealing with people who are too comfortable doing things the way they’ve always been done and too afraid to do things differently. Treasurer, a courage-building pioneer, proposes a bold antidote: courage. With more courage, workers gain the confidence to take on harder projects, embrace company changes with more enthusiasm, and extend themselves in ways that will benefit their careers and their company.

Driven by a fascination with human behavior, psychology, sales, and a desire to enhance workplace dynamics, Steve Peters explored the intricate relationship between emotional intelligence and sales performance. Through this exploration, Steve aims to provide listeners with a nuanced understanding of how emotional intelligence can catalyze enhanced performance and interpersonal effectiveness in the modern work environment.

Revised and updated, the second edition of Leadership Coaching draws on the top coaching practitioners’ thinking and writing to present an in-depth understanding of the tools, techniques, and frameworks that can be used to enhance the coach/coachee relationship.

I will never forget the day I learned that we were unicorns. In finance parlance, that meant that we had taken a brand from a zero dollar valuation to a brand worth more than one billion dollars. As an executive who had given nearly ten years of my life to the company I began to reflect on leadership, how this incredible result was achieved, and the fact that even in our happiest moments, leadership agreed that the bigger question was why we were not a 3 or 5 billion dollar brand? Much has been written about business leadership. Much has been written about millennials, but in my research I ...

Zero-Based Budgeting (ZBB) is making a comeback and has made it to the top of the list of most adopted management tools among executives in leading global organizations. As we enter an unprecedented era of economic unpredictability, disruptive technologies, globalization, and fierce competition, companies are increasingly finding themselves in search of money to invest in new initiatives which have caused a resurgence in ZBB as a tool of choice among executives.

Managing a business is never easy, but you can turn the daunting job into something more bearable. Find out how with the help of this audiobook. This audiobook touches on many topics such as correcting mistakes, eliminating waste, generating ideas, and boosting employee morale. Sure, you can find plenty of free advice on how to carry out those tasks. However, it’s rare to encounter an approach that’s applicable to all of them. One of the best things about this audiobook is how it highlights teamwork.

Six Second Stories: Maximize Your Impact in Minimal Time with Video Storytelling was written with you in mind -- the beginner storyteller, entrepreneur, small business owner, nonprofit director, content creator, or influencer. Filmmaker and storytelling expert, Rain Bennett, will walk you through how to utilize the power of storytelling via video as a key marketing technique to help boost your overall audience engagement, and keep them engaged for the long haul.

There has never been another time when our reputations have been more valuable, yet because of the hyper-connected world in which we live, our reputations have never been more vulnerable or fragile! If you are not intentionally investing in your reputation, then you are missing out on one of the greatest opportunity drivers in your life! Reputation missteps cost people their careers and can take down businesses! Why wait until a crisis to act? Reputation Shift is the answer and road map for those asking, "How do I do this?"

Are you caught in the Micromanagement Doom Loop, where your team's disengagement and your burnout are the inevitable outcomes? Conventional wisdom might tell you that micromanagers are simply power-hungry narcissists, but Chris Seifert offers a refreshing and insightful perspective in Enabling Empowerment: A Leadership Playbook for Ending Micromanagement and Empowering Decision-Makers.

The power of uplift enables any organization to do more with less, beat the competition, and perform better than ever. Leaders who uplift their employees' passions, intellects, and commitments produce remarkable results. Based on original research from a seven-year global study, Uplifting Leadership reveals how leaders from diverse organizations inspired and uplifted their teams' performance.

The Bridge to Excellence is not just a means of getting your organization from the beginning to the end of a particular journey. It is the organization and every organization has a Bridge, whether utilized or not. Does your Bridge take your organization across the roiling rivers of competition, technological change, evolving customer preferences, workforce changes, supply chain disruptions, pandemics, regulation, and more? Does it carry you over all of this to the goal of Sustainable Excellence, or does it take you somewhere else?

Ron Dimon's thought-leading second edition of the book originally entitled Enterprise Performance Management Done Right, published in 2012, is a practical road map for using connected planning to develop an agile organization and to navigate the complex enterprise performance management landscape.

In Vitagraph, Andrew A. Erish provides a comprehensive examination and reassessment of the company most responsible for defining and popularizing the American movie. This history challenges long-accepted Hollywood mythology that simply isn't true: that Paramount and Fox invented the feature film, that Universal created the star system, and that these companies, along with MGM and Warner Bros., developed motion pictures into a multimillion-dollar business.

Why do talented people start strong... and vanish without a word? Failed to Launch is a tactical autopsy. A sharp, no-fluff field guide for leaders, business owners, and entrepreneurs who are tired of watching people fade. It breaks down the two real enemies of execution—comfort and distraction—and exposes why high-potential people never follow through. This isn’t about motivation. It’s about devotion over discipline, structure over hype, and clarity over charisma. Inside, you’ll learn: Why most people don’t quit—they drift How disguised exits and “respectable” ...

In Inside Out, Charlie Unwin, one of the world’s leading performance psychologists, explains the techniques that enable the elite to perform at their best under immense pressure. It reveals how they think, prepare, and perform, taking you inside the unpredictable modern battlefield, the chaos of the catwalk, the operating theater, the stadium, the maximum-security prison, and the opera house. The “inside out” method helps you gain control so that you can have a greater impact. It’s about mindset, learning new skills, maintaining confidence, and sustaining great results.

In the past 10 years, the Internet video platform YouTube has changed media and entertainment as profoundly as the invention of film, radio, and television did more than six decades earlier. Streampunks is a firsthand account of this upstart company, examining how it evolved and where it will take us next.

During his 20 years as a Navy SEAL, Commander Rich Diviney was intimately involved in the world-renowned SEAL selection process, which whittles exceptional candidates down to a small cadre of the most elite optimal performers. But Diviney was often surprised by which recruits washed out and which succeeded. Someone could have all the right skills and still fail, while recruits he might have initially dismissed would prove to be top performers. The seemingly objective criteria weren't telling him what he most needed to know: who could be part of the world's most elite military unit?