Business Performance

The New York Times bestselling authors of The Carrot Principle and All In deliver a breakthrough, groundbreaking guide for building today’s most collaborative teams—so any organization can operate at peak performance.

A massive shift is taking place in the business world. In today’s average company, up to eighty percent of employees’ days are now spent working in teams. And yet the teams most people find themselves in are nowhere near as effective as they could be. They’re often divided by tensions, if not outright dissension, and dysfunctional teams drain employees’ energy, enthusiasm, and creativity. Now Adrian Gostick and Chester Elton share the proven ways managers can build cohesive, productive teams, despite the distractions and challenges every business is facing.

In The Best Team Wins, Gostick and Elton studied more than 850,000 employee engagement surveys to develop their “Five Disciplines of Team Leaders,” explaining how to recognize and motivate different generations to enhance individual engagement; ways to promote healthy discord and spark innovation; and techniques to unify customer focus and build bridges across functions, cultures, and distance. They’ve shared these disciplines with their corporate clients and have now distilled their breakthrough findings into a succinct, engaging guide for business leaders everywhere. Gostick and Elton offer practical ways to address the real challenges today’s managers are facing, such as the rise of the Millennials, the increasing speed of change, the growing number of global and virtual teams, and the friction created by working cross-functionally.

This is a must-read for anyone looking to maximize performance at work, from two of the most successful corporate consultants of their generation, whom The New York Times called “creative and refreshing.”

Managing an effective sales organization is key to revenue generation, customer satisfaction, and business results. But whether you're a sales manager or leading a large sales force, it's increasingly challenging to balance success today with driving the digital sales transformation that will position your team for the future. With actionable insights and examples from many industries worldwide, the HBR Sales Management Handbook provides the resources you need to build value for your company, your customers, and your sales teams.

What links the Mercedes Formula One team with Google? What links Dave Braisford's Team Sky and the aviation industry? What is the connection between the inventor James Dyson and the footballer David Beckham? They are all Black Box Thinkers. Whether developing a new product, honing a core skill or just trying to get a critical decision right, Black Box Thinkers aren't afraid to face up to mistakes. In fact they see failure as the very best way to learn.

Going well beyond the recycled, superficial tactics in most leadership books, Thrive by Design introduces you to the triggers of exemplary workplace behavior at a neurological level. Tapping into these triggers leads to increased productivity, well-being, accountability, and retention. As you apply the practical approaches and tools outlined in the book, you will see less absenteeism, corrosive gossip, employee drama, accidents, and quality shortfalls.

The definitive playbook for effective sales coaching, based on the proven principles of the Sandler Selling System. There is no one-size-fits-all sales coaching model. There are only approaches that have been shown to be successful in particular situations. Acting as coach, the manager must identify each individual salesperson's personal "success code" and use that code to unlock the salesperson's potential for success. It is always up to the coach to choose the right approach for the salesperson and the situation.

Unleashing Firepower, Masters of Business Excellence has brought together experts from various corners of the world, spanning diverse disciplines, to breathe life into this book. How can a former Navy SEAL extract lessons from their experiences and apply them to thrive as a successful entrepreneur? Moreover, how can a former 3-Star General shed light on the crucial prerequisite of establishing the right team mindset before embarking on significant AI integration in today's business landscape? The term "Business Excellence" widely signifies the elevation of standards in the business realm. ...

As successful CEOs devote their time and energy to growing their companies in a fast-paced world of global trade, high technology, and fierce competition, the how of business—also known as organizational culture—can be neglected. The repercussions include losing your most talented people, damaging your reputation, and wreaking havoc on company growth. Through the use of real-life examples and client conversations, organizational psychologist and master coach Dr. Shahrzad Nooravi shares three models for driving a strong culture.

Are you tired of working "in" your business instead of "on" your business? Maybe your business is not sustainable, and you are wondering how to make it successful. Maybe you want to create lifestyle freedom, generational wealth or monetize your life's purpose. In this action-orientated book, eighteen different entrepreneurs share their tactical advice and what they have done to grow and scale their businesses. In Uncommon Results, you will learn: The systems and processes to automate your business Marketing and social media strategies to grow your online presence The tools, tech, and people...

Whatever you want to do or accomplish, there is always going to be a learning curve. The question is—can you overcome it quickly enough to get to your goals? Or will the slow progress make you give up? Refine your practice strategy to reach your potential in record time. The Art of Practice is a book from renowned learning expert Peter Hollins that simply deconstructs the entire process and gives you an easy step-by-step process to go from novice to expert.

Drive long-term profits and growth by making the company a place your employees love. In Great Company presents a practical approach to ensure that your employees perform at their highest possible levels. It's not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work.

From "the most exciting individual in American theater" ( Newsweek), here is Anna Deavere Smith's brass-tacks advice to aspiring artists of all stripes. In the manner of Rilke's Letters to a Young Poet, Deavere Smith mentors her young artist over a period of five years, sharing her hard-won wisdom about the challenges and rewards of the artistic life.

Many medical professionals feel like they've been studying their whole life, through medical school, working as a registrar, and then specialist training, but despite all that study they feel like they have never learned how to run a successful business. They build a business around their medical skills, but despite their high level of medical achievement they feel like their finances, overall stress levels and personal life are suffering, and they don't know where to start to fix it.

The second edition of Building the Successful Theater Company takes listeners even deeper into the world of theatrical production, examining in great depth the financial realities of establishing - and maintaining - a successful organization. This indispensable reference is updated to include more theater company profiles with expert advice to better reveal the pitfalls, passions, and practicalities of the theater industry.

We have entered a new world of work. It’s a world where successful leaders embrace a human-centric approach, prioritizing the mental health and personal responsibilities of their employees alongside their professional ones. However, post-pandemic, a dark side to the empathetic workplace has emerged and many well-intentioned business leaders are struggling to keep both productivity and morale high. In The Empathy Dilemma, author, speaker and empathy advocate Maria Ross explores the difficulties organizational leaders are having, and the solutions they need to get back on track.

This book is about one of the most important factors that leads to spectacular performance in organizations. Kim Cameron, a true pioneer in the study of positive leadership, offers validated scientific evidence that all individuals are inherently attracted to and flourish in the presence of positive energy.

In How Star Wars Conquered the Universe, veteran journalist Chris Taylor traces the series from the difficult birth of the original film through its sequels, the franchise’s death and rebirth, the prequels, and the preparations for a new trilogy. Taylor provides portraits of the friends, writers, artists, producers, and marketers who labored behind the scenes to turn Lucas’s idea into a legend.

Your entire career depends on communication. When you can communicate effectively, you already have the foundation for being not just a good leader, but a great one…. A leader who inspires…. A leader who motivates…. A leader who is remembered. Whether you’re leading an entire organization, you’re an entry-level manager, or you’re considering beginning your journey into leadership, it all starts with communication.… And you’re about to uncover its secrets.

Guide your company’s leadership out of the Dark Ages! Set in the Middle Ages and told in ten captivating stories—with humor and wisdom—Shine the Light illustrates the principles of enlightened leadership and the way forward to success.

Culture is the foundation for success in any organization. It's no coincidence that the companies with the strongest cultures not only consistently top the leader boards of best places to work but also have the most engaged workforce, are the most in-demand employers, and have the strongest financial performance. The Power of Company Culture debunks the myth that a remarkable company culture is something that a business either has or hasn't and shows how any company of any size can implement and maintain a world-class culture for business success.

The Dealmaker's Ten Commandments contains a practical, no-nonsense methodology for negotiating deals, managing your time, and handling crisis all at the highest level. Peppered with entertainment industry war stories, The Dealmaker's Ten Commandments has been forged in the white-hot crucible of brutal transactional combat.