Business Organization

People are the heartbeat of business! Leaders are the life force of every team. Just as the heart pulses our nutrient-rich blood to each organ in the body, leaders push out encouragement, direction, correction, energy, growth, and influence to the team. Now more than ever, how leaders handle each pulse can empower or weaken leadership, engage or disengage teams, and positively or negatively impact an entire organization. Dawn S. Kirk shares her proven six Pulses of Heartbeat Leadership to empower leader.

Millennials and Generation Z, the largest generations in the workforce, want to work for and do business with organizations that promote equity and inclusion. But how does any organization - or individual - move from good intentions to meaningful action? In Inclusive 360: Proven Solutions for an Equitable Organization, Bernadette Smith delivers a systematic road map towards a more diverse, equitable, and inclusive organization. This progressive path is full of inspiring ideas from the world's most innovative companies - easily adapted for one's own organization.

Today’s consumer views loyalty to a business as a fad, and they also expect everything and then some. The companies that are thriving (and will continue to thrive) deliver amazing customer experiences. Customer service isn’t just about being a department or a policy; it is about creating a culture where customers can’t wait to do business with you, and are excited to refer their friends to you as well. This book’s characters, Negative Ned and Positive Paul, illustrate the ABSURDITY of terrible customer service and the simple steps necessary to improve nearly every customer experience.

In this discussion, Simpson breaks down the steps to implementing the Organizational Effectiveness Cycle by using definitions of mission, vision, and values.

Internationally renowned business guru, Bill Schwarz explores the way organizations work, the impact of human nature's reactive state, the governing principles that determine why a company believes the way it does.

Harry Kraemer showed how self-reflection, balance, true self-confidence, and genuine humility are the traits of today's most effective leaders. In Becoming the Best, his highly anticipated follow-up, Kraemer reveals how, in practical terms, anyone can apply these principles to become a values-based leader and to help create values-based organizations. Drawing on his own experiences as the former CEO and chairman of Baxter International, as well as those of other notable leaders and organizations, Kraemer lays out a pathway for understanding the principles and putting them into practice.

When dealing with office politics and interpersonal conflict, how do you “show up”? If you are facing tricky situations, how well do you use tact, emotional intelligence, and forethought regarding impact to handle them? For exceptional leaders, finesse is the key. It is what they possess and how they accomplish objectives. Finesse enables them to influence, motivate, and hold people accountable as they create work environments where employees thrive. In The Finesse Factor, Ryan Lahti shows you the essentials of finesse for exceptional leaders.

Knowing the tools of social media is a must for successful marketing these days, but the real promise of social media is the way it can teach us a whole new way of doing business. Humanize takes the principles underlying social media's growth and applies them to the way we lead and manage our organizations. Leading organizational consultants Jamie Notter and Maddie Grant help you change your organization, from the culture down to individual behavior, in ways that make it more human - and more effective.

There once was a small town and school in Oregon with a dream that began afresh with an eighth-grader who asked her parents, “Why can't we just have a real track?” As it happened, the community and school had been talking about creating an athletic complex for over 25 years, without even approaching to the starting line. Michael Bergmann and IncubatorU™ showed up to help the town realize their vision and embrace this young girl’s dream. They built a framework using IncubatorU’s 5-Step Methodology.

To edge out the competition in today's disruptive environment, you need to ensure that your company is agile - that it can respond to change instantly and effectively. Because fast and furious change is the only thing you can count on in business today. Network expert Michael Arena helped enable GM's legendary turnaround. In this book, he explains how you can transform your own company through the concept of adaptive space.

For many years, there has been quite a bit of talk about employee engagement as a means to lift corporate profits and reduce absenteeism and turnover. However, this talk has not produced better companies. Additionally, with profit as the primary goal of organizations, most employees view any benign treatment they receive as a secondary convenience that will dissipate once corporate fortunes decline. This book turns that equation around by examining the practices of 21 companies that put the interests and needs of employees first.

When Paulo Savaget was ten months old growing up in Brazil, he became deathly ill. His parents had no access to baby formula he needed - but managed to save his life using a simple workaround. Decades later, Savaget began to study workarounds to find different ways they can address our most urgent problems. For ages, corporations have been lecturing the world on how to get things done - but Savaget soon discovered that much about problem-solving can be learned from the scrappiest groups.

From the best-selling author of Avoidant comes a fresh look at HR and the hiring of mediocre employees favored by affirmative action programs. It's a new age of incompetence, with brain-dead, unaccountable employees holding sinecures at the heart of our government agencies and regulated institutions like banks and hospitals, protected by affirmative action and union policies.

Talent in the workplace is increasingly identified as a key factor in determining success. If effectively managed it has the potential to be a productive resource capable of adding value and competitive advantage to an organization. The Talent Powered Organization takes a strategic yet practical view of talent. Drawing on research and real-life experiences with clients, the authors provide a series of conceptual frameworks to attract, develop, and retain the best workforce.

In The Token, your new token Black friend, Crystal Byrd Farmer, acts as the bridge between majority White organizations that are dedicated to social justice and "diverse" people in community they want to recruit, across identities of race, LGBTQ, education, socioeconomic status, and disability. With a blunt style that pulls no punches, Crystal tells you how it is, calling you out on tokenism, while extending a hand to help your organization make real transformative change toward diversity and inclusion.

This book will help you to recognize the signs of toxic culture, address it and defeat it so that your people and organization can flourish. It might just save your mental health, physical health, career, company, reputation or all of these things.

Unleash Your Team's Full Potential: Transform Ordinary Groups into Unstoppable Powerhouses with the Ultimate High-Performance Playbook! Introducing "The High-Performance Culture Playbook: Unlocking the Secrets of Highly Successful Groups and Winning Teams" by renowned management consultant Sam Schreim. With over two decades of experience, Schreim is the go-to expert for creating high-performance cultures, and in his latest book, he shares his wealth of knowledge and provides actionable tools that will elevate your team's performance. Do you feel frustrated with your team's performance, ...

As a leader, you work hard at crafting effective messages. You aim to influence, persuade, present. You have a voice, you have a platform… but is anyone listening? The reality is that the people you’re talking to are distracted. They’re listening at a rate of 125–250 words per minute, but they’re thinking at 1,000–3,000 words per minute. That gap means they’re likely to miss 75% of what you say.

From the best-selling coauthor of the business classic The Wisdom of Teams comes an all-new exploration of the modern workplace, and how leaders and managers must embrace it for success. Katzenbach and Khan examine how two distinct factions together form the bigger picture for how organizations actually work: the more defined "formal" organization of a company - the management structure, performance metrics, and processes - and the "informal" - the culture, social networks, and ad hoc communities that spring up naturally....

With Business Breakthrough 3.0, you'll learn how to create a highly profitable organization that attracts and retains people who truly love their jobs. This isn't just another business book—it's a comprehensive guide to overcoming entrenched patterns and building a better future for your company. Whether you're a CEO, a manager, or an entrepreneur, the insights and strategies in this book will help you achieve breakthrough success.