Business Management

The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the number one health-care system in America.

Listening is harder than it looks - but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help you become an active listener, able to shape and focus any conversation.

Networking: It’s the most effective way to build a career, right? It is if you do it the right way, building trust along with your list of contacts. Tiffany Pham, author of You Are a Mogul, shows you how making connections is just the start. How you treat them is what really matters. Pham teaches you how to be a giver and not an exploiter, treating your network as a collection of lasting friendships that require nurturing and communication. She shares how networking can help you conquer imposter syndrome by giving you opportunities to show your strengths.

In Eat, Sleep, Innovate, innovation expert Scott Anthony and his impressive team of coauthors use groundbreaking research in behavioral science to provide a first-of-its-kind playbook for empowering individuals and teams to be their most curious and creative - every single day.

There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite. It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation. In this groundbreaking book, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation.

This book triggers you to think and act strategically, shows what you can learn from business models inside and outside your industry, and urges you to apply those learnings to make your own shift.

Former chief strategy officer for the Boys and Girls Clubs of America Ed Mishrell delivers an insightful and practical discussion of how to achieve extraordinary results when leading nonprofit organizations. The author explains how to use your organization's mission as your north star and build an exciting, growing, and thriving nonprofit.

#1 Bestselling Author Reveals the Real Reasons Why Most Managers Suck at Managing People. Learn the Three Simple Processes that show you how to be a great boss! Follow these simple strategies to obliterate the stress of managing employees and become the boss or supervisor that people would pay to work for. Thousands of readers have discovered how they can learn to turn a dysfunctional assemblage of employees in to a highly effective team. The ability to manage people is what will dictate your level of success. The BossHole Effect is the powerful capacity of a bad supervisor to suck the joy,...

Data Driven Business Transformation is the practical guide to harnessing your data to compete and thrive in today's dynamic marketplace. This essential resource provides the insight, knowledge and focus you require to transform your business - unlocking the power of data and revealing its hidden value. Delivering step-by-step instructions to every stage of data transformation, this book enables you to strengthen your data literacy and make effective data-driven decisions.

Brian Tracy reveals how you can apply the secrets and strategies used by the highest paid people in every business to maximize your own strengths, make yourself more valuable, and become virtually indispensable to your company. The strategies and ideas in this audio book will help you excel in every aspect of your job.

Over the last 40 years, the leadership industry has grown exponentially. Yet leadership education, training, and development still fall far short. Moreover, leaders are demeaned, degraded, and derided as they never were before. Why? The problem is that leadership has stayed stuck. It has remained an occupation instead of becoming a profession. Unlike medicine and law, leadership has no core curriculum that is considered essential. It has no widely agreed on metric, or criteria for qualification.

HarperCollins and John C. Maxwell are celebrating the milestone anniversary of Maxwell’s bestselling The 21 Irrefutable Laws of Leadership, with the publication of a revised and updated 25th anniversary edition. Included are insights from Maxwell on each law and how they have impacted his life as a leader and mentor. There will also be stories from some of today’s most impactful leaders, like IT Cosmetics' Jamie Kern Lima, Maxwell Leadership CEO Mark Cole, and author and marketing expert Jeff Henderson, on how they have applied these laws to their own success journeys.

In Persuade: The 4-Step Process to Influence People and Decisions, accomplished sales, negotiation, and influence experts Andres Lares, Jeff Cochran, and Shaun Digan, PhD, deliver a concise and insightful take on how to transform your ability to persuade others regardless of the setting.

The way in which organizations manage their people has always been pivotal to their performance, long before formal human resource management coalesced into a definable and somewhat fashionable discipline in the mid-1980s.

Ori Brafman and management consultant Judah Pollack dramatically demonstrate how even the best and most efficient organizations - from Fortune 500 companies to today's US Army - can become more innovative by allowing a little unstructured space and "contained chaos" into their planning and decision-making. Through their consulting work, they realized that while structure and hierarchy are essential both in large corporations and small groups, too much of either can stifle creativity.

Most organizations and individuals work in the context of annual goals and plans; a 12-month execution cycle. Instead, The 12 Week Year avoids the pitfalls and low productivity of annualized thinking. This book redefines your "year" to be 12 weeks long. In 12 weeks, there just isn't enough time to get complacent, and urgency increases and intensifies. The 12 Week Year creates focus and clarity on what matters most and a sense of urgency to do it now. In the end more of the important stuff gets done and the impact on results is profound.

It’s a bracing reality of 21st-century business: Most start-ups fail. What matters is how companies respond to failure - and how they break bad habits to foster innovation. In this invigorating conversation, you’ll hear how entrepreneur and author Eric Ries learned the hard way that it’s not enough to have a great idea. Successful businesses must continually test and refine products, leveraging feedback from real customers to make incremental improvements.

SAP has become a transformative technology that is reshaping the business world. Are you afraid of it or are you ready to embrace it? Are you ready to GROW your SAP environment? Are you ready to RISE your SAP to S/4? Here is just a fraction of what you will learn: SAP is more than JUST another powerful tool in the business world. How SAP helps businesses manage their operations and customer relationships today with the benefit of the Cloud. Explore the possibilities of using SAP to enhance business operations with S/4 cloud. Explore the benefits of using SAP S/4 in Azure, AWS or GCP How to ...

No data is completely safe. Cyberattacks on companies and individuals are on the rise and growing not only in number but also in ferocity. And while you may think your company has taken all the precautionary steps to prevent an attack, no individual, company, or country is safe. Cybersecurity can no longer be left exclusively to IT specialists. Improving and increasing data security practices and identifying suspicious activity is everyone's responsibility, from the boardroom to the break room.

Book 1: Goal Setting For Busy People: 40 Simple Steps to Achieve Your Goals, Stay Motivated and Make It Happen Here Is A Preview Of What You'll Learn... How to Set Effective and Achievable Goals Finding Ways to Act Upon Your Goals Keeping Motivated When Things Don’t Seem to be Going Your Way Knowing When to Act and When to Remain Patient The Importance of Having a Solid Support System How to Build Upon Your Goals Making Your Dreams Happen Much, much more! Book 2: 50 Ways To Get Things Done In 50 Minutes: Discover 50 Productivity Hacks To Beat Procrastination, Find Your Focus And Improve ...