Business Management

This new edition - more than 50 percent new and revised - is a significant update from the previous one and reveals how to harness the newest data mining methods and techniques to solve common business problems. The duo of unparalleled authors share invaluable advice for improving response rates to direct marketing campaigns, identifying new customer segments, and estimating credit risk. In addition, they cover more advanced topics, such as preparing data for analysis and creating the necessary infrastructure for data mining at your company.

We all know that IQ, education, knowledge, and technical skills are essential for professionals, but they alone are insufficient for effective leadership. Who you are as a person - your personality and character - drives leadership performance and determines who thrives and who fails. In Personality at Work, psychologist Ron Warren lays out the key personality traits that drive high performance - and the common traits that derail it.

Negotiation is an essential element of almost all of our interactions - personally and professionally. It’s part of how we establish relationships, work together, and arrive at solutions for our clients, our organizations, and ourselves. Simply put, those who don’t negotiate well risk falling victim to those who do. Throughout his career, success expert Brian Tracy has negotiated millions of dollars worth of contracts. Now, with this concise guide, you too can become a master negotiator.

Who or what is killing change? That's what you'll find out in this witty whodunit. The story features a Columbo-style detective, Agent Mike McNally, who's investigating the murder of yet another change. One by one, Agent McNally interviews 13 prime suspects, including a myopic leader named Victoria Vision; a chronically tardy manager named Ernest Urgency; an executive named Clair Communication, whose laryngitis makes communication all but impossible; and several other dubious characters.

Managing stress comes down to understanding - and solving - what therapist Megan Bruneau calls the stress equation. According to Bruneau, stress is the result of thinking that your perceived responsibilities are greater than your perceived capacity to take them on. In this workshop, Bruneau tells us how to change those perceptions to manage stress, whether it originates at the office or elsewhere. From understanding that you can’t do everything yourself to taking time to boost your mood, Bruneau identifies concrete ways to help you de-stress and handle life’s messiness.

In the newly revised second edition of Bridging the Soft Skills Gap: How to Teach the Missing Basics to the New Hybrid Workforce, veteran business advisor, speaker, and consultant Bruce Tulgan delivers a practical and incisive roadmap to developing crucial professionalism, critical thinking, and teamwork skills. An essential leadership handbook for executives, managers, and other business leaders, Bridging the Soft Skills Gap is a must-have resource for human resources professionals, team leaders, and front-line employees who deal with promising, but unpolished, talent.

If you're in sales, fear has cost you millions of dollars, and this audiobook is for you. You will learn exactly how to overcome this destructive fear in sales and replace it with confidence, optimism, gratitude, joy, and proactive sales work. These are the powerful principles in the new field of positive psychology that are transforming how we work and succeed. Selling Boldly is the first audiobook that leverages positive psychology to help you sell more.

Change is the one constant in business, and we must adapt or face obsolescence. Yet certain challenges never go away. These are the ten seminal articles by management's most influential experts, on topics of perennial concern to ambitious managers and leaders hungry for inspiration—and ready to run with big ideas to accelerate their own and their companies' success.

Navigate the Ethical Challenges of Automation with Confidence and Clarity! As an HR Manager, you face the daunting task of balancing technological advancement with the well-being of your workforce. The rapid rise of automation presents both opportunities and challenges, leaving you to wonder how to protect jobs and promote fairness in your organization. Discover how to ethically manage automation and safeguard your workforce with "Workforce Management in the Age of Automation: Ethical Solutions for Job Displacement and Strategies for HR Managers to Protect Jobs". Gain a comprehensive ...

Project managers with scaled-up business acumen are in high demand. Senior executives are searching for project management people who can align their projects to the company’s strategic intent and to the attainment of desired business outcomes. Fine-tuning your expertise as a project or program manager can have a meaningful impact on the achievements of your organization. When project managers achieve higher levels of business acumen, they open the door to unparalleled professional career growth and the achievement of their personal best. Why is this important? According to the Project ...

This is the workbook that will show you how to get out of debt forever. Do you feel frustrated and trapped by your debt? Have you just given into the vicious cycle of debt? If so, this workbook will become the first step in your journey toward financial freedom. Whether you have gotten in debt with one bad decision or a series of poor choices, it is not too late to take steps in the right direction. This is not a self-help book that will just inspire you, but leave you wondering what steps to take. These ten actionable steps are designed to conquer your debt, and help you leave the cycle of...

The benefits of mindfulness include better performance, heightened creativity, deeper self-awareness, and increased charisma - not to mention greater peace of mind. This collection of articles from HBR includes "Mindfulness in the Age of Complexity", an interview with Ellen Langer by Alison Beard; "Mindfulness Can Literally Change Your Brain", by Christina Congleton, Britta K. Hölzel, and Sara W. Lazar; "How to Practice Mindfulness Throughout Your Work Day", by Rasmus Hougaard and Jacqueline Carter; and much more.

Babson College business educator and consultant Mary Gentile challenges the assumptions about business ethics at companies and business schools. She gives business leaders, managers, and students the tools not just to recognize what is right, but also to ensure that the right things happen. She explains why past attempts at preparing business leaders to act ethically too often failed, arguing that the issue isn't distinguishing what is right or wrong, but knowing how to act on your values despite opposing pressure.

In The 7-Power Contractor, former contractor and contracting business expert Al Levi lays out seven simple business powers that hundreds of owners have applied successfully to run their businesses with less stress and more success. In these audiobook, you will learn about the seven power concepts - planning and leadership, operating, financial, staffing, selling, marketing, and sales coaching - you can use to run your business better.

Reclaim your time. Automate your workload. Achieve more with less effort - powered by AI. In a world of information overload and constant demands, productivity isn’t just an advantage - it’s a necessity. ChatGPT Productivity Blueprint is your ultimate guide to transforming the way you work using the power of artificial intelligence. Whether you're a business owner, entrepreneur, freelancer, or working professional, this actionable book shows you how to harness ChatGPT and other AI tools to streamline your daily operations, cut busywork, and boost efficiency - without the tech overwhelm....

> Hire and Keep the Best People details 21 of the most important, proven principles of employee recruitment and retention. It tells you everything you need to know to attract the most capable, committed employees and to make sure they continue to be active contributors to the company for years to come. Action exercises will help you apply the techniques immediately and see the results for yourself.

Leadership is often a risky, lonely role possessing nearly unbearable lows and fleeting highs. Despite this emotionally and intellectually draining roller coaster, a handful of leaders deliver stunning results, with great consistency. They push past current leadership trends in order to achieve the most extremely challenging goals. They don't fall prey to the platitudes or cliches we see so often see in leadership theory. Instead, they succeed by recognizing and surviving the dangers that challenge them as they take themselves and their teams to higher levels.

One of your most important responsibilities as a manager is to motivate your employees to do their absolute best. Managers who create positive, rewarding, high-energy environments reduce absenteeism and turnover while dramatically increasing productivity and quality. In Motivation, success expert Brian Tracy draws on his decades of experience bringing out the best in others to provide 21 of the fastest, most powerful methods ever discovered for increasing the effectiveness of any individual or group.

Are you tired of feeling overwhelmed by money matters, drowning in debt, or unsure how to plan for the future? Imagine a life where you confidently manage your finances, build wealth over time, and secure a prosperous future—all through the power of financial literacy. Financial Literacy Unlocked is your essential guide to mastering personal finance, offering practical strategies and actionable insights to transform your relationship with money. Dive into a step-by-step journey that demystifies budgeting, saving, investing, and retirement planning. More than just a book, this guide ...

450 Things Every Hotel General Manager Should Know provides a behind-the-scenes playbook for how to run a great hotel, and provides clear practical guidance for running each department, including: Housekeeping Front Office Food & Beverage Convention Services Engineering Security Recreation Finance Human Resources Sales Marketing Catering Revenue ManagementThis book also includes tips on how to Achieve Service Excellence, Inspect What You Expect, Build a Positive Culture, as well as sharing overall Leadership Strategies that lead to success. Marylouise Fitzgibbon, Ph.D. is the author of 450 ...