Business Improvement

From the moment Jon Gordon heard about George Boiardi and the hard hat, he was intrigued and captivated. Over the years he visited George's coaches, attended several "21 Dinners" held in his honor, met his family, talked to his teammates, and observed how he inspired all who knew him.

How do you run a big meeting? Help your employees meet their goals? Hire someone? Master these skills and more with this indispensable guide to the first 30, 60, and 90 days in your new management role. Jump into the job with confidence as you navigate the dos and don'ts of first-time managers, learn to communicate effectively, delegate responsibilities clearly, and build the 5 qualities all great bosses have.

How do you define the good life? For many, success is measured not by health and happiness but by financial wealth. But such a worldview overlooks the important things in life: personal contentment, family time, spirituality, and the health of the planet and those living on it. A preoccupation with money and possessions is not only unhealthy, it can also drain the true joy from life. In recent years, millions have watched their American Dreams go up in smoke.

Practice letting go of the need to control and the notion of how things should be, and feel the peacefulness of being present in the moment as it is.

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

The iconic Sydney to Hobart Race, a 723-mile deepwater challenge - often called the “Everest” of offshore ocean racing - is considered one of the toughest in the world. Unpredictable weather and seas make each race demanding, but in 1998, an unexpected “weather bomb” hit the fleet, creating 80-foot waves and 100-mile-per-hour winds. Many bigger, better-equipped boats tried to maneuver around the storm, but the crew of the AFR Midnight Rambler chose to head directly into its path.

In their first-ever jointly authored book, Michael and Nancy Brown share the inspiring, practical, and humorous story of their own journey from obesity to vibrant health. If you want to break free from the stronghold of food and discover a wonderful new way of life, this book will tell you the way.

A Message to Garcia, written by legendary author Elbert Hubbard, is widely considered to be one of the top 100 greatest books of all time. This great classic will surely attract a whole new generation of listeners. For many, A Message to Garcia is required reading (or listening) for various courses and curriculums. And for others who simply enjoy timeless pieces of classic literature, this gem by Elbert Hubbard is highly recommended.

Calmness is the rarest quality in human life. It is the poise of a great nature, in harmony with itself and its ideals. It is the moral atmosphere of a life self-centred, self-reliant, and self-controlled. Calmness is singleness of purpose, absolute confidence, and conscious power, ready to be focused in an instant to meet any crisis.

In Great Leaders Grow, a woman named Debbie Brewster becomes a mentor to a young man named Blake, as he embarks on his own career. Together, they explore four ways that leaders must keep growing, both on the job and off. Within their story are valuable lessons for anyone who desires both professional success and personal fulfillment.

La autoridad formal conlleva implícita el poder. Pero muy poca gente es consciente de que también existe un poder informal, que no está vinculado a ningún cargo o jerarquía, pero capaz de ejercer un gran impacto.

Unlock the powers of your mind in this concise, enjoyable course. In 10 simple and straightforward lessons, PEN Award-winning historian and explorer of alternate realms Mitch Horowitz surveys the most persuasive ideas and techniques from within the positive-mind tradition, and shows how to use them in your life.

In this audiobook I have attempted to outline some of the things you must know if you are going to get along in our ever-changing world. This knowledge is not the sort of knowledge you have been taught in school - but it is just as true and just as vital to you as a multiplication table or your ABCs. But one thing you must remember. While others can tell you how to do these things, only one person in the world can ever really make you do them - and that person is you.

The world is changing dramatically, and it's easy to be alarmed and lose focus of what matters most. Don't fall into that trap! Build leadership skills, boost productivity, and learn and apply the time-tested principles of The 7 Habits of Highly Effective People.

All the wealthy people in the world have something in common - they share weird secrets regarding where and how they get their wealth. These secrets are unlike any other because the rich actually give hints about them. They do not tell the world directly what these secrets are, but they show them through their actions. Only a few people find out about the ways to decode the secrets of the rich through their actions and through how they live their lives.

As she was digging deep into the lives of community members, Heather Lende, the obituary writer for her tiny hometown newspaper in Haines, Alaska, began to notice something. Even the crustiest old Alaskan sourpuss who died in a one-room cabin always had Halloween candy for the neighborhood kids, and the eccentric owner of the seafood store who regularly warned her about government conspiracies knew how to be a true friend - his memorial service was packed.

In this life-changing book, celebrated author and entrepreneur Jay Samit, who's worked with such visionaries as Bill Gates, Steve Jobs, Reid Hoffman, and hundreds of successful entrepreneurs, shares the key understandings and step-by-step process for becoming rich and never needing another job again. To prove the power of his Twelve Truths, Samit also details the journey of how he mentored a broke millennial with these principles and empowered him to go from being on welfare to becoming a self-made millionaire in one year.

Steve Siebold uncovers the "mental toughness" secrets of champions. You can learn them, too, and start dreaming bigger and achieving more. In Secrets of the World Class, Steve Siebold's shares his 20-year journey of studying peak performers and discovering the link that makes them champions. Each chapter finishes with an "Action Step for Today" that leads you down the path from mediocrity to greatness. Loaded with ideas you can immediately put into action to catapult yourself from mediocrity to greatness. Applications for use in business as well as athletics.

Bestselling author Robert J. Ringer has shattered the mold of tradition-bound ideas and designed a winning new philosophy to be used every day. Inside this get-tough-with-yourself guide, you'll find the simple but vital habits that can change your outlook and lead to big results--personally, professionally, and financially. Before you know it, you'll be turning negatives into positives--and turning your life around--without thinking twice!

Master storyteller and satirist Kurt Vonnegut was one of the most in-demand commencement speakers of his time. For each occasion, Vonnegut’s words were unfailingly unique, insightful, and witty, and they stayed with audience members long after graduation. As edited by Dan Wakefield, this book reads like a narrative in the unique voice that made Vonnegut a hero to readers and listeners of all ages. At times hilarious, razor-sharp, freewheeling, and deeply serious, these reflections are ideal for anyone undergoing what Vonnegut would call their "long-delayed puberty ceremony".