Business Improvement

Former Wall Street executive Marisa Santoro spent years navigating trading floors in an abrasive male-dominated industry and field, where she learned from experience that the key to leadership success is self-trust. Now, in Own Your Authority, she shares her hard-won secrets to being a resilient leader. Santoro lays out a step-by-step blueprint for building the confidence you need at any stage of your career, whether you are an executive, a mid-career senior professional, an emerging leader, or consultant.

A Wall Street Journal best-selling leadership consultant teams up with an acclaimed international speaker and mountain climber to deliver a landmark program for transforming adversity into a powerful advantage.

Fill your mind with and heart with peace, and let it radiate outward to help others and make your entire life feel more grounded and meaningful.

Este libro explora las respuestas a esas preguntas a través de las investigaciones que intentan averiguar, entre otras cosas, cómo se puede medir la felicidad, cuáles son los escenarios donde se desarrollan los comportamientos personales y cuáles son las técnicas de gestion que facilitan la felicidad en el lugar de trabajo.

Chop Wood Carry Water is the story of one boy's journey to achieve his lifelong dream of becoming a samurai warrior. Guided by "Akira-sensei", John comes to realize the greatest adversity on his journey will be the challenge of defeating the man in the mirror.

There are expectations of perfection you’ve been conditioned to believe in. You’ll never achieve this perfection, because you are perfectly human. Dr Rebecca Ray will help you understand that there is a workable alternative; somewhere between good and great, a ‘good enough’ that will support you in achieving your biggest dreams, healing the parts of you that hurt, and making the right choices for your best life. Letting go of perfectionism requires us to transform these patterns of unrelenting expectations into an inner voice of encouragement and accountability.

This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.

Many spiritual traditions encourage us to relinquish our will to the divine and allow love to guide our actions in daily life. But how do we do this? In this unique program, Dr. David Hawkins explains how integrity, spiritual intention, and our willingness to surrender to the Presence of God is the pathway of the heart and to knowing God. He explores various ways to end suffering and guides us in the practice of letting go. Dr. Hawkins offers his unique perspective on what is a spiritual life and gives guidance on how to overcome the obstacles along the way.

This new edition of this best-selling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

No one knows how to turn unrelenting self-belief into hard-and-fast career results better than Dre Baldwin. When everyone and everything was telling him to give up on his goal of playing pro basketball, he got focused on his future, and met the challenge head on. In the end, Baldwin succeeded - making a living playing basketball in leagues around the world - and in this book, he shares all his secrets. Whether you're just starting out in business or looking to take your career to the next level, Work On Your Game provides the strategy you need to succeed from the inside out.

Over decades of research, speaking engagements, and mentorship, psychologist and professor Alison Fragale encountered recurring questions from high powered and early career women alike: How do women thread the needle of kindness and competence in the workplace? How can women earn credit for their accomplishments, negotiate better, and navigate complex office politics without losing the goodwill of their peers? Behavioral scientist Alison Fragale offers powerful new insights and a practical playbook for women to advance in any workplace.

Doing the Impossible is a roadmap for those who want to do something big with their lives. The book goes over 25 steps that the reader should take to re-create themselves, identify their cause, and make history. Patrick Bet-David shares his own impossible crusade and gives key principles for anyone looking to do the same.

En mayor o menor medida, todas las mujeres hemos sido condicionadas por ser buenas niñas, por complacer y hacer lo que se espera de nosotras, sintiéndonos poco valiosas. Ahora puedes poner fin a esta gran mentira que te limita tanto y liberarte del condicionamiento del patriarcado y el machismo.

Esteemed business school professors and renowned marketing consultants Alex Rovira and Fernando Trías de Bes have advised such multinational corporations as Bayer, Mercedes-Benz, Microsoft, Pepsi, and Sony. Written to counter the belief in blind chance, this international best seller is a simple yet profound fable that teaches us to stop waiting for good luck but to start cultivating the conditions that make success possible.

The Proctor Family shares what they have learned from the godfather of motivation, Bob Proctor. From his nine-year-old grandson relaying how Bob gently explained the meaning of death, to his son’s view of money, the Proctor family relay what they have learned from living with Bob Proctor.

We all feel stuck at times. There could be many reasons for this—issues at work, unhappy family life, financial troubles or embarrassing social situations. Most of us could use a little advice in these circumstances. Chanakya Neeti provides precisely that guidance to face life’s many daunting challenges.

All great coaches know how to ask good open-ended questions and how to give effective feedback. They keep a balanced and honest perspective that separates the person from the problem or issue; coaching to leverage their unique strengths and helping them improve weaknesses with a mindset focused on continuous improvement.

The self-help landmark that has led millions from addiction into revitalized lives is now faithfully condensed and introduced by PEN Award-winning historian Mitch Horowitz. Since its publication in 1939, Alcoholics Anonymous has brought a ray of light into the world, rescuing countless people from the grinding compulsion of addiction and inspiring the global "12-step" movement. Now, historian and New Thought writer Mitch Horowitz provides a concise yet wholly faithful abridgement and introduction to the "Big Book".

Letting Go describes a simple and effective means by which to let go of the obstacles to enlightenment and become free of negativity. During the many decades of the author's clinical psychiatric practice, the primary aim was to seek the most effective ways to relieve human suffering in all of its many forms. The inner mechanism of surrender was found to be of great practical benefit and is described in this book.