Business Etiquette

Nationally recognized communication expert, keynote speaker and trainer and best-selling author Debra Fine reveals the techniques and strategies anyone can use to make small talk—in any situation. With practical advice and conversation cheat sheets, The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation.

Whether you are sending an email, twittering, or just wondering if it’s appropriate to answer your phone, here are the answers to all your communication questions. Covering phones, the Internet, television, and much, much more, this accessible and lively handbook provides up-to-date information on all your modern electronic needs. Written by the founders of the National League of Junior Cotillions, this book provides the listener with access to information sought after by hundreds of people.

What is Finnish culture? Have you ever wondered what life is like in Finland? Englishman John Swallow has lived in the land of saunas and sisu for fifteen years, enjoying the forests and lakes of the countryside and striving to achieve the famous Finnish work-life balance. A recent challenge led him to ponder the definition of Finnish culture and some of its key constituents. These thoughts kickstarted a journey of discovery that revealed everything from feelings of happiness and admiration to those of wonder and amusement. After much consideration, he finally identified some of those ...

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

How do you become Unstoppable? Unstoppable! Volume 1 holds the transformational stories of 25 women from around the world. This book is the culmination of many years of work. Bringing together powerful women who share their stories of overcoming, lack of belief, sadness, and heartbreak… to where they are today. Unstoppable women who could have been stopped, but they weren’t. Women who could have stayed where they were, but they chose to keep going. Women who got back up again for their families, their children and, more importantly, for themselves. This is the beginning of a beautiful ...

Here finally the Playbook: Becoming a real estate mogul is beyond thrilling! It's a mastermind game that doesn't happen overnight, but it's overflowing with boundless possibilities for those who are truly committed, always eager to learn, and ever-ready to adapt to market trends. Brace yourself for the mind-blowing knowledge and fantastic tools presented in this playbook because they'll catapult you straight towards smashing your goals and living out your most exhilarating dreams!

Something just isn’t right. The pressure, the politics, and the PowerPoints have left you perplexed, paralyzed, and maybe even panicked...“Is it actually possible to have the career I want and deserve?!” You Do You(ish) hurls aside the crusty, decades-old career advice you’ve likely heard for way too long: lean in, executive presence, network, blah, blah, blah. Instead, this book will help you see that there's a better way to have success and get great results. You succeed, you don’t sell out. Are you ready to stop settling for “good enough”?

After completing more than a decade in the tech world, Ramakrishna Reddy, tells it like it is. By drawing from a decade of experience as a techie, he has created a concise and practical book 'Write Effective Emails at Work' You’ll learn: - three important aspects of an email - four situations when we should not write - five tools to get attention - how to smartly respond to emails - the most important benefit of an email - how to get more work done using emails Learn the Six Keys and take your email writing skills to the next level. Pick up a copy of this book and enjoy this quick read.

Just step out your door today, and you will notice that poise is a rarity in our wired, fast-paced, and unmannerly world. As uncivil behaviors like flip-flops at Broadway shows and digital oversharing proliferate, this timely book reminds us of the quiet power of behaving with dignity, kindness, and grace. Jennifer L. Scott's Parisian mentor, Madame Chic, embodied poise and not just with the good posture, stylish attire, and natural manners that made her extraordinarily elegant.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

Mastering success skills is absolutely crucial for business women of all ages. By fully understanding and meticulously honing these skills, you have the power to unleash your boundless potential, conquer any obstacles, and flourish in today's fiercely competitive business landscape. This new book of Ms Nick Simoneschi will empower you with invaluable knowledge and expert strategies to effortlessly excel in negotiation, time management, communication, networking, personal branding, financial literacy, sales and marketing, and emotional intelligence. All my secrets for you.

Discover the timeless allure of personalized elegance in "Signature Styles", a comprehensive and captivating guide to the world of monograms. This enchanting eBook is a deep dive into the universe of personalization, embodying the grace and style of bespoke designs. Whether you are a hobbyist, a professional looking to refine your craft, or simply someone who appreciates the finer details that make an object uniquely yours, this book will cater to your passion for individuality. "Signature Styles" weaves the rich tapestry of monogram history in its opening chapter, tracing the evolution of ...

In this updated and expanded edition of her celebrated book Executive Presence: The Missing Link Between Merit and Success, one of the world’s most influential business thinkers reveals the qualities essential to leadership in our fast-changing, post-pandemic world. Some are timeless (confidence, decisiveness), some are brand new (the ability to command Zoom), and all are game-changers.

I'm Not Yelling is part strategy for savvy black business women navigating a predominantly white corporate America and part vessel empowering black women to find their voices in toxic work environments and be successful business women. Statistical and anecdotal evidence guide the way. Explore the data and hear the accounts of Black women in business who face, work through, and rise above workplace discrimination. Finding your voice as women entrepreneurs. Successful business women use their voice to become strong Black leaders who instill positive change in the workplace culture.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Etiquette, Sara Jane says, is the glue that holds society together. Humans are social creatures, after all—we need connection to survive. But with global cultures in flux and the post-pandemic digital age, shadow epidemics of anxiety and loneliness are on the rise. Plus, the old rules of “decorum” don’t match the times. Amidst all this withdrawal and change, social growth can feel out of reach. How do we leave the comfort of our homes, step away from our screens, and interact face to face?

How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox offers solid, practical advice and recommendations on how to fulfill your ambition to better yourself, to be a contributor, to make a difference, to grow professionally, and to be more successful.

The Japanese people have always seen themselves as a nation uniquely apart. Their exquisite art forms and elegant culture, military prowess and technological precision, have long been the envy of friend and foe alike. Today, even as Japan adapts to a rapidly changing world, its traditional culture and consensus-based philosophy have proved remarkably resilient. Culture Smart! Japan will broaden your perception and understanding of this complex, rich, and dynamic society.

From Insecure to In Demand: The Essential Crash Course in Modern Professional Etiquette for Young Professionals Who Want to Stop Second-Guessing and Start Standing Out Feel unprepared for job interviews, office politics, or workplace communication? You’re not alone—and it’s not your fault. In a world that demands confidence but rarely teaches it, From Insecure to In-Demand is the definitive, no-fluff guide for young professionals who feel like they’re faking it—and desperately want to feel like they belong. Whether you’re entering your first job, navigating your first promotion,...

Your friend's mother-in-law is visiting from Korea. When greeting her, do you bow, shake hands, or kiss her on both cheeks? The meeting with his international customers is going well for the corporate president - until he gives the thumbs-up sign. Why? Discover the answers in this incisive, award-winning guide to etiquette, now thoroughly revised to reflect today's truly multicultural society.