Business Etiquette

Join author and narrator Jennifer Hancock in a thought-provoking exploration of the limitations of using civility as a metric in the workplace and the benefits of centering dignity in all interpersonal interactions. In this insightful and engaging audiobook, Hancock challenges conventional wisdom and provides practical tools to help listeners create a more humanistic and dignified workplace environment. A Humanistic Approach to Civility and Dignity in the Workplace is the perfect choice for anyone looking to cultivate a more respectful and compassionate workplace culture.

What if you didn’t have to change everything in your career to change your life at work? There’s a fresh answer to help you make better career decisions without resorting to the drastic measures of changing careers, finding a new job, starting a business, or bowing to an early and unwanted retirement - and without settling or sacrificing your health, family life, and well-being. Darcy Eikenberg shares simple, practical ways to reset how you think, revise what you say, and rescue your career without quitting, feeling stuck, or changing everything in your life.

Does your office feel more like a minefield than a place to get things done? Are you confronted by tenacious colleagues and even more challenging situations every workday? With over 30 years of experience, award-winning executive Toni Crowe has climbed the ladder across multiple sectors, from high tech to aerospace. After ascending from the very bottom to the top, she's here to share her experience, strategies, and wisdom for you to realize your own career triumph.

Ever wonder what kind of impression you’re making? Good modern manners can help you make a splash, elevate your self-esteem, enhance your personal brand, and lead to what we’re all looking for - greater success in every part of our lives. Nita Patel’s debut book, Boss Vibes is authority, class, and edge all in one unique package. Her witty, fresh voice and clever, take-no-prisoners observations make it fun to stop and think about how we’re really coming across to the world and where we want to go in our careers and personal lives.

When the housing market crashed in 2009, Michael Erath lost everything. But he didn’t let failure keep him down. Instead, he learned from his mistakes and rose back to success. In Rise, Michael recounts his remarkable story with honesty and self-reflection. He demonstrates how moving beyond a one-size-fits-all system and leveraging a custom-tailored approach, while also building healthy, open, and honest leadership teams, can help entrepreneurs free themselves from the control their businesses have over them, fall back in love with their businesses, and achieve their dreams.

Working in Denmark might seem straightforward for Americans: Danes speak excellent English, and Denmark is a great place to do business. Infrastructure is good, corruption is minimal, innovation is respected, and business structures are flexible. Still, many Americans put a foot wrong - often by being too energetic, too upbeat, too aggressive, too American.

Studies have shown that 60% of male managers feel uncomfortable working one-on-one with their female colleagues. That's where The Man's Guide to Corporate Culture comes in. Heather Zumarraga, a business journalist who has spent much of her career in testosterone-filled work environments, wants to make sure that any male leader who wants to be part of the solution knows how to do it the right way. Heather provides you with logical solutions to complex gender issues and gives important, practical lessons for men and women alike.

The Welcomer Edge provides practical recommendations and strategies so that any company - regardless of industry or size - can maximize the quality of its customer service and the quantity of its loyal customers. The principles outlined in The Welcomer Edge are universal for all sales and service environments. It describes four distinct categories of service professionals - the people that will make any customer service/sales function or department a success.

Discovering Your Girl Powers is about knowing the right combination of skills, behaviors, and talents to get you where you want to be personally and professionally. In a straightforward and easy to digest way, this book will provide you with 10 strategies to help you build confidence, charisma, and credibility.

We live in the golden era of communication. Everyone can easily access and use telephones without incurring high costs. It is important, especially during formal conversations, that one creates a positive impression of themselves. In this episode, we discuss basic telephone etiquettes.

Los libros de la serie "Bolsillo" de Martha Alles constituyen guías rápidas sobre diferentes temas relacionados con el mundo del trabajo, que sirven de ayuda para pasar rápidamente a la acción. Cada libro presenta los elementos básicos y los consejos prácticos necesarios para enfrentar exitosamente diversas situaciones de la vida laboral. Cómo llevarme bien con mi jefe y con mis compañeros de trabajo es un verdadero manual del buen colaborador, cuyo contenido aplica a todos los niveles jerárquicos.

Many people find themselves confused with how small talk can positively affect their everyday life. Some people even despise small talk, dismissing it as nothing more than a façade, an over-the-top exchange of politeness. Learning the strategies of small talk in this book will dramatically change your social life for the better.

Millions of people have improved their lives with the help of Richie Frieman, the hilariously insightful columnist known as the "Modern Manners Guy" on the Quick and Dirty Tips network. With his signature wit and unique insight, Richie reveals the best ways to handle every sticky situation with aplomb and class. Case studies and chapter quizzes all help to deliver actionable, easy-to-use tips to help young professionals navigate the minefield of their workplace and come out on top.

Having worked in a variety of large and small companies in both the US and Denmark, dual citizen Kay Xander Mellish knows a bit about the quirks of each country's business culture. In this audiobook, she offers tips for Danes who work with Americans, either as colleagues, customers, or suppliers. This entertaining, informative guide will make working with Americans pleasanter and more successful.

Why does a CEO who has already made hundreds of millions of dollars continue to work? Why does a rock star who has made a bundle continue to tour? Why do retirees' miss work as soon as they stop doing it? Why do we all wrestle with our life's work and talk about it incessantly? The thing about work is that we love it, we hate it, we need it, we miss it, we measure ourselves by it, we judge others by it - we are addicted to it. Work often defines us and fulfills us.

In Ballgames to Boardrooms, Taylor Scott resurfaces what many have forgotten from those simple, yet profound, lessons we learned playing sports at a younger age. Our little league, high school, and college coaches taught us lessons, values, winning principles, and dropped pearl after pearl of wisdom we never knew we needed back then. Taylor is bringing them back to the forefront and inspiring anyone, and everyone, who wants a change in their day-to-day grind.

Adventures in Coaching introduces Coaching as an approach for managing people, improving performance and solving problems. Research shows that learning is often better retained when made fun and stimulating. This book delivers the most rigorous and advanced textbook coaching theory, including the GROW model, in a uniquely engaging and mesmerising manner. The structure and sequence of the material is based on a tried and tested progression that the author has refined through his training and workshops with hundreds of people.

Höfliche Umgangsformen und die Fähigkeit, auch in prekären Situationen souverän und freundlich zu bleiben, sind sehr wichtig. Viele...

Silicon Valley expert and general counsel of Airbnb Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.

Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations.