Business Etiquette

For Jim McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace.

Höfliche Umgangsformen und die Fähigkeit, auch in prekären Situationen souverän und freundlich zu bleiben, sind sehr wichtig. Viele...

In "How to Become Everyone's Favorite Colleague," Phillip Conway offers a refreshing and insightful guide to navigating the complexities of workplace relationships with grace, positivity, and genuine charm. This book isn’t just another manual filled with cliché advice; it’s a treasure trove of 25 actionable laws that will transform the way you interact with your colleagues and reshape your professional life.

The ultimate guide to preparing for the interview process, maintaining focus, handling difficult questions and maximizing your chances of landing that dream job. Whether you're a school leaver, a recent graduate, an established professional on the move or someone looking to return to the job market, any research and preparation will be critical in improving your performance in an interview setting - from being aware of your own strengths and weaknesses, through to knowing the questions to ask that will ensure you are remembered after the interview is over.

In today's cut-throat, get-ahead-at-all-costs world, the idea of showing basic decency toward one another has sadly been pushed to the side. Yet, the power of respectful, positive leadership can be more impactful now than ever before. Gracious leaders stand apart because they have a better way. Leaders who listen with purpose, recognize they don't have all the answers, and demonstrate uncompromising respect to all can - and will - lead their teams to peak performance.

Discovering the Russian soul is like opening a matryoshka, a Russian doll, revealing the many layers. The Russian Orthodox religion is unique, Russian history is tragic, and the people are unpredictable. Russia's military and political power, as well as the rich contribution of its art and culture, is the result of an inner dynamic not always understood by outsiders.

Are you unhappy with your directionless life? Discover a road map for navigating your successful, fulfilling future. Struggling to cope with personal tragedy? Worried you'll never live up to your full potential? Best-selling author Roy Huff overcame abuse and abject poverty to become an accomplished teacher and research scientist. His secrets for success have changed countless lives, and now they can help you, too!

Fini le temps du bon petit soldat, prenez enfin votre place dans ce monde ! Contrairement aux idées reçues, on a tout à gagner à s'assumer et à ne pas cacher qui on est au travail ! À l'issue de trois années d'enquête sur le bonheur en entreprise, Catherine Testa propose 10 pistes de réflexion pour concilier sa vie professionnelle et sa personnalité. Au programme ?

This is the opposite of every self help book you've ever read. I use a lot of curse words, I speak my mind, and I don't apologize for telling you how it really is. I cut through the BS to tell you what is wrong with our lives and how we can fix it. We will talk about your professional career and about the idiots who are trying to ruin it. We will talk about your personal life and those who want to ruin that too. Are you ready for a personal revolution? Stop sitting on the sidelines.

Infortunadamente, no todos saben cómo llevarse bien con los demás. Esto puede causar todo tipo de situaciones difíciles, haciendo casi imposible pasar el día. Trabajar bien con los demás es vital en cualquier situación. Sin embargo, es aún más importante en un ambiente de trabajo. ¿Por qué? Se reduce a cosas como la eficiencia, la productividad y la moral de los empleados... sólo por nombrar algunas. El tamaño de la empresa o negocio para el que trabaja realmente no importa. Las reglas son básicamente las mismas si trabaja con una persona o con 1.000.

Silicon Valley expert and general counsel of Airbnb Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture.

One of the nicest ladies I ever met was a school teacher. I think we chatted for about 30 minutes and then I never saw her again. Thirty minutes. I seriously thought that I could trust this lady with all my deepest darkest secrets. After years of observation, I realized that all master small-talkers have a few things in common but the biggest things are the two keys that were shown to me so elegantly by that school teacher. Once I had mastered those, no small talk conversation was a nightmare anymore. In fact, I started to enjoy them.

This book is your complete guide on how to wow your employer and land that job! Job hunting and the terrifying interview process that follows is one of the most stressful and intimidating things of modern life. Long gone are the days when an individual could walk into an interview unprepared, land a job with prospects, and gently climb the ladder until he or she retired.

Nigel Travis has 40 years of experience as a leader in large and successful organisations, as well as those facing existential crisis - such as Blockbuster as it dawdled in the face of the Netflix challenge. In his 10 years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organisations to succeed in today's environment is to embrace challenge and encourage pushback, rather than reject them.

Communicating Through Change is a life-changing book, which will show you how to communicate through major changes in your life, and to best express yourself when you need to be heard. It is packed with real-life stories, practical exercises, insightful tips, and uplifting affirmations. Addressing relevant challenges, which everyone meets at one time in their life, this book will give you hope, resilience, and clarity about how to move forward. By sharing her vulnerability with authentic openness, the author helps you to find your inner strength and to speak up for yourself.

Millions of people have improved their lives with the help of Richie Frieman, the hilariously insightful columnist known as the "Modern Manners Guy" on the Quick and Dirty Tips network. With his signature wit and unique insight, Richie reveals the best ways to handle every sticky situation with aplomb and class. Case studies and chapter quizzes all help to deliver actionable, easy-to-use tips to help young professionals navigate the minefield of their workplace and come out on top.

Is it easy for you to deliver bad news? Do you look forward to speaking in public? Do you enjoy networking? If you answered no to any of these questions, Reach can help. What often sets successful people apart is their willingness to do things most of us fear. What's more, we have the false notion that successful people like to do these things, when the truth is that successful people have simply found their own way to do them. In Reach, Andy Molinsky breaks down the five key challenges underlying our avoidance tendencies and illuminates the path towards enjoying what you once feared.

Personal brаnd marketing, or brаnding, bаѕiсаllу refers to thе рrосеѕѕ uѕеd bу entrepreneurs аѕ a mеаnѕ оf соnvеуing thеir message tо potential сliеntѕ. Thiѕ mеѕѕаgе inсludеѕ thе values оf thеir buѕinеѕѕ, whаt they ѕtаnd fоr, what thеу'rе capable оf dоing, аnd thеir trасk rесоrd. Understanding thе imроrtаnt key factors whеn it comes tо building уоur brаnd is imроrtаnt if you really wаnt things to wоrk.

Do you want advice on how to stand out in a crowded marketplace? Do you want to take your career to the next level and beyond? In Stand Out & Succeed, career and business strategist Christy Frank explains how the job market really works, and shows you the strategies, psychology and tactics you need to know to get a lucrative, recession-proof career you love. The biggest problem with finding a job today is that we actually have two job markets, and 95% of people don't know how to perform well in either.

There is more to good manners than sipping your tea the right way. This bundle covers a set of rules that help you find common ground with others. It also shows you how to be the kind of man women are interested in and instantly drawn to.