Business English Meeting

After decades of giving and viewing presentations in large multinational organizations, in many countries and cultures, Ana Maria Gonzales has seen it all, both good and bad! Ana Maria will guide you on how to avoid the well-known and not-so-well-known pitfalls. After some practice, you will become well-versed at giving powerful, persuasive, and compelling presentations. Most people absolutely dread public speaking; you will learn the tips and tricks he found that helped him throughout his career!

How often do you walk away from a conversation feeling really heard? That it moved the people in it forward in some important way? You’re not alone. In his practice as a designer, Fred Dust began to approach conversations differently. After years of trying to broker communication between colleagues and clients, he came to believe there had to a way to design the art of conversation itself with intention and purpose, but still artful and playful.

When you stand in front of an audience, the last things you want are bored listeners, tech issues, or ugly PowerPoint slides. Selling ideas is a critical skill, but presentations can be daunting. So how do you deliver an effective presentation that’s both informative and memorable (and funny!) that will influence and change people? Consultant and public speaker Dan Fraser answers your burning questions and shares a plan on how to go beyond the slides, images, and videos to create the very best presentations that influence people with your message.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

In The Narrative Edge: Authentic Storytelling that Meets the Moment celebrated writer, interviewer, and speaker Dr. Rod Berger delivers an inspiring and practical discussion about the rebirth of stories in our society's collective consciousness. The author explains how great stories are woven into corporate strategy, educational curricula, social media platforms, and more, and how to tap into those stories to connect with your audiences.

Negotiation is one skill everyone needs in order to get more of what they want - to sell more, to keep costs down, to manage better, to strengthen relationships - to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships. This indispensable guide covers all you'll ever need to know about negotiating.

Developing and delivering presentations is typically challenging for technical professionals because they struggle with what to say about their work and how to say it. If they can't communicate their work in a relatable way, their work loses recognition and they miss out on top projects. In Luminary: Master the Art and Science of Storytelling, certified executive coach and CEO of an award-winning leadership development firm, Jack Griffin, solves these pain points by guiding technical professionals on how to create and deliver effective presentations in all settings.

From stages across America to the classrooms of Yale and Harvard...comes Deb Sofield's inspirational, instructional guide to help you conquer your fear of public speaking. Speak Without Fear transforms our old ways of thinking about public speaking and provides the listener with the necessary tools to move beyond the fear and craft their message in a way that will inspire, move, and most of all, be heard!

The art of presenting needs a serious shake-up. Presenters are constantly on the lookout for fresh ideas to get their messages across but mistakenly believe PowerPoint is the right medium to do so. This often results in uninspiring presentations consisting of countless lackluster slides that their audiences are forced to sit through - sometimes at the expense of their own sanity. In How to Make Your Point Without PowerPoint, renowned public speaker and Speakers Hall of Fame inductee Douglas Kruger aims to end the tedium of the PowerPoint medium.

Meetings are broken. They are relics from a bygone era of top-down hierarchies and factory-like procedures—designed to issue orders, flaunt power, and keep the hierarchy intact. In today’s digital, collaborate-or-bust era, this model isn’t just inefficient, it actively harms employees and organizations. Drawing on decades of research and stories from leading companies like Google, Salesforce, Pixar, YouTube, and Dropbox, Your Best Meeting Ever provides a blueprint to transform your meetings from monotonous, soul-crushing time sinks into powerful tools for collaboration.

Hungry for what's next? This book reveals the secrets to unlocking extraordinary opportunities. Through unforgettable stories, David France gives you actionable strategies, helping you build a powerful personal network of contacts. If you are already good at networking, this book will help you become better. If you hate networking and don't know how to even start, it's got you covered. "Show Up" gives you the tactics you need to get more of what you want. You will want to read this book again and again. Once you discover how you can naturally and effortlessly distinguish yourself, you'll ...

How did an American immigrant without a college education go from Venice Beach T-shirt vendor to television's most successful producer? How did a timid pastor's son surmount a paralysing fear of public speaking to sell out Yankee Stadium - twice? How did the city of Tokyo create a PowerPoint stunning enough to win them the chance to host the Olympics? They told brilliant stories.

The author of Last Train to Paradise tells the riveting story of Andrew Carnegie, Henry Clay Frick, and the bloody steelworkers’ strike that transformed their fabled partnership into a furious rivalry. Set against the backdrop of the Gilded Age, Meet You in Hell captures the majesty and danger of steel manufacturing, the rough-and-tumble of the business world, and the fraught relationship between “the world’s richest man” and the ruthless coke magnate to whom he entrusted his companies. The result is an extraordinary work of popular history.

When cultivating profitable business relationships, there are people of value you haven't met yet, people you know but may have overlooked, and others that just aren't a fit for your network. Because your time is too valuable to waste, you need to know how to evaluate each connection. What are the signs that someone is a good fit for your business network? How do you uncover and cultivate the right relationships?

Fortune 500 strategist and best-selling management author Ken Tucker explores the challenging skill sets required to navigate conflict and crucial conversations effectively. Drawing upon decades of experience in the corporate and government worlds, Tucker teaches leaders how to say what they really need to say and say it right, so their people and organizations execute the results they want and need.

Leadsology®: Marketing the Invisible is written for independent professionals who want to enjoy a predictable weekly flow of high quality new client inquiries.

The Art & Science of Storytelling is a practical audiobook that will teach you how to tell better stories in conversations, business meetings, in leadership positions, and for brand building. The Information Age has ended, and the Storytelling Age has begun. Enter the new era with the utmost confidence.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

A self-empowerment guide to achieving your fullest professional and personal potential, Don’t Take Yes for An Answer explains why positive feedback limits personal and professional growth and then teaches you how to embrace hard truths and critical feedback to escape mediocrity and break away from the pack. To stand out, attract the attention of those who can raise your profile, protect yourself during lean times, or gain the interest of future employers, you must harness three critical communication traits that human beings respond to most: AWE: Authority. Warmth. Energy.

One of today's most in-demand leadership consultants, Harrison Monarth, has coached executives and CEOs in various industries, from technology, medicine and law, to hospitality, and consumer products. They have come from companies as large and wide-ranging as Hewlett-Packard, P&G, General Motors, Deloitte Consulting, PepsiCo, and Standard and Poor's. Monarth has now updated his classic groundbreaking guide to give you the edge on the competition in today's dog-eat-dog business landscape.