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Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

In this age, turning hard data into a compelling narrative is no longer a luxury. It has become a necessity. Visual communication is no longer enough. Presenters need to kick things up a notch and find effective ways to turn hard-to-chew insights into compelling and persuasive stories that influence your audiences’ decisions and push them to want change to happen.

Having a hard time getting your voice heard in meetings? Does the idea of public speaking make you want to hide under the table? Do you dread difficult conversations or feeling put on the spot? Learn the secret to unlocking confident and effective communication, whether you’re talking to one person or 1,000! Communication coach Angie Flynn-McIver is here to share the time-tested three-part process she uses with her clients. The communication scenarios we find ourselves in vary widely, but the process Flynn-McIver shares will apply no matter where you are.

Get on the express for first impression. Know how to charm and connect with people upon meeting them, and create a lasting impression. Do you get butterflies in your stomach whenever you enter a room full of people? Do you become nervous with the thought of having to engage with a fellow stranger? Do you sweat like a pig at any attempt of connecting with others? Don't worry, you're not alone! This is all too common. It's normal that we all want to make a good first impression upon other people.

Stop wasting your precious time. Business executives nationwide agree that meetings are the most unproductive activity in business today. Now, whether you're a leader or a participant, one of America's master communication specialists shows how you can get the most out of any meeting in half the time.

What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our personal stories - and our professional success depends on it. This groundbreaking guide shows you how to tap into the timeless power of storytelling to transform your business.

It really is true: What you say and how you say it speaks volumes about your professional promise and leadership potential. Whether it's giving an impromptu sales pitch or keynoting a major business conference, public speaking can make you or break you.

In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work together. And the key to success, as with any relationship, is communication. In Dear Client, award-winning graphic designer Bonnie Siegler offers an invaluable step-by-step guide to how to talk so creatives will listen, and how to listen when creatives talk.

In a world of evolving competition, economic challenges, and technological advancements, the success of North American manufacturing hinges on one critical element: leadership. In Tradition Meets Transformation, authors Laurie Harbour and Scott Walton emphasize the pivotal role of leadership in driving transformation and generational improvement within the industry.

Unmute Yourself: Speak Up to Stand Out is a game changer. A call to action for professional women who are ready to get their seat at the table—then build a bigger table. We start with the million-dollar problem—have you ever tried applying the gender wage gap to a career's lifetime? The numbers are staggering. Even more eye-opening is how women are holding themselves back and creating their own glass ceiling. Confidence impacts outcomes, and if you're ready to speak up to stand out, this book is for you.

How to Design (and Deliver) TED-Worthy Presentation Slides is a short, practical and step-by-step guide to creating sexy slides. It is based on an extensive analysis of some of the best TED speakers, such as Brene Brown, Daniel Pink, Amy Cuddy, Larry Lessig, Seth Godin, Bill Gates and many, many more.

If talking in front of people makes you cringe, Lilyan Wilder's 7 Steps to Fearless Speaking will teach you how to cope with panic, avoidance, and the trauma of public speaking.

Our society and workplaces have become overly polarized. While once we could agree to disagree, we now avoid or even cancel those who have opinions differing from our own. I help leaders prevent and overcome polarization to craft a healthy workplace culture by illustrating . . . How people respond in conflict Engagement levels and what leads to quiet quitting The resulting culture if we don’t fix this problem How to foster diversity of thought Behaviors preventing polarization Steps for overcoming toxic division—if you’re already thereDiscussion questions at the end of each chapter ...

How to Set Up Speaking Gigs and Get Paid provides a step-by-step guide to developing, organizing, and promoting your first speaking gigs and getting paid for them. It includes examples from my experiences in setting up a paid gig on writing and publishing books for myself and clients, marketing and promoting the event, and working with a videographer to create a series of videos I could use to promote future gigs.

In her previous books, executive coach and professional development expert Shawn Kent Hayashi identified the various types of conversations that are vital for growth and success. Now, in Conversations That Get Results and Inspire Collaboration, she answers many of the questions she is most frequently asked during coaching and training sessions.

We all agree momentum is such a powerful force, so why are we not learning how to leverage it in business? In Momentum, Seth Lewis busts the myth that momentum is just luck and outlines a proven measurable strategy to create explosive momentum in life and business. This book will help you immediately unlock momentum in any business or leadership role. Whether you’re a business leader or you want to achieve maximum success in your career, this book will help you create an action plan and create the life of your dreams!

Panel discussions are a mainstay of events, from huge in-person conferences to small online networking meetings. So if you've got the job of moderating one, or being a panelist yourself, it makes sense to learn how to do it exceptionally well, from a professional. In this expert guide, former BBC TV presenter, professional moderator and award-winning speaker Penny Haslam, shares her vast experience. Whether you've got experience or are new to panels, this audiobook covers every aspect so you can be a roaring success.

Penguin presents the audio edition of The Contagious Commandments, written and read by Paul Kemp-Robertson and Chris Barth. Contagion may alarm doctors, but marketers thrive on it. Some concepts are so compelling you have to share them. But what makes an idea so infectious you can't keep it to yourself? In The Contagious Commandments, Paul Kemp-Robertson and Chris Barth condense this valuable research into 10 strategic takeaways for your own marketing revolution.

Enter the speaking arena like a pro. Present: Techniques from the Professionals’ Playbook will take you from concept to delivery, featuring scores of engaging and powerful tips. In any arena where words are critical, effective communication tools make all the difference. This book shows you how to master those skills.

When cultivating profitable business relationships, there are people of value you haven't met yet, people you know but may have overlooked, and others that just aren't a fit for your network. Because your time is too valuable to waste, you need to know how to evaluate each connection. What are the signs that someone is a good fit for your business network? How do you uncover and cultivate the right relationships?