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The New York Times best-selling authors of Switch and Made to Stick explore why certain brief experiences can jolt, elevate and change us - and how we can learn to create such extraordinary moments in our life and work. What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a doctor or nurse knew how to orchestrate moments that would bring more comfort to patients?

Bookshelves are crowded with books on how to be an exceptional presenter and promise to produce a brilliant, standing-ovation speaker. But what about a presentation resource for the rest of us? There are so many of us regular folk who who want to spend just a little time and effort to get over the big hurdle of giving a presentation, but don't know where to turn for advice. How to Give a Pretty Good Presentation is the easy answer to this common need. Straightforward, entertaining, and well-organized, this user-friendly resource will walk you step-by-step through the process.

Complete freedom from thought. 9 September 1972. Duration: 76 minutes. Learning is instant perception and action. What place has thought in learning? To learn about freedom, must thought be completely silent? Does insight into freedom take time? Can thinking, however rational, bring about a psychological revolution in us? Is thought always conditioned? Is freedom the nonexistence of thought?

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze.

You are a newly licensed real estate agent. Now what? Maybe you've had your real estate license for a while but have hit a plateau. How do you start moving again? 6 Figures in 12 Months: How to Meet or Surpass Your Revenue Goals as a Real Estate Agent teaches you how to become a six-figure real estate agent, but it is more than just a how-to book for the new real estate agent. It also tells you what current real estate agents who earn six figures do in terms of self-development.

Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method - a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so you can ignite change and inspire action.

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!

What is the operation of thought? 14 July 1974. Duration: 84 minutes. In the world around us and inside us, is there a relationship between the inner and the outer? Are you free to listen, or do you listen with interpretation and prejudices? Do I observe the content of my consciousness as an outsider?

Here Roger Dawson explains the ins and outs of power negotiation—a process with its own secret rules and procedures. Knowing these rules will enable you to negotiate intelligently and honestly—in sales and in any other area of life. Power negotiating is not what you think. It’s an art and a science for reaching an outcome where both parties feel that they’ve won. This densely packed and easy to understand book will give you a wealth of information

She was a small-time waitress, dreaming of making it big. But will one chance meeting with him change her fate? Gemma Daniels is a down on her luck waitress who wants a better life for herself. A fateful meeting with the illustrious and rich Travis Sinclair in her diner may be her ticket out of her boring and mundane life. Entranced by Travis’ features, charm and wit, Gemma is ecstatic when she receives a business card from the handsome business tycoon. She dwells on taking action, but quickly decides it is in her best interests to go to dinner with him. Will their romantic affair lead to...

Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.

Speaking well in public can open many doors for us. From a professional point of view, it can help to increase the possibilities in a job interview, get more credibility and attention in work meetings, obtain better results in an examination, attract clients for a company or project, gain the confidence of your team, and leadership. Learn the techniques of powerful people who can win people’s hearts and achieve their goal by speech. Learn why people listen to them. Learn why they matter and how you can make your speeches impactful using their secrets.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

There's no question that executive-level conversations are difficult ones. When we surveyed managers about executive conversations, 90 percent said these conversations are harder, and an overlap of 20 percent said that they are significantly harder. Executives are a tough audience. Luckily they are also a predictable one.

Whether you talk, text, or email, Effective Communication at Work has everything you need to help boost your workplace performance and productivity. From honing listening to polishing speaking and writing skills, this essential guide delivers simple, powerful strategies and timely tips that can help you increase the impact of your business communication and correspondence both online and offline. Learn how to build stronger relationships and advance your career by mastering the art of effective communication.

Are you a Simplifier or a Multiplier? Every great entrepreneur is primarily one or the other, and identifying which you are adds deeper insight and meaning to the way you instinctively create value. Once you know who you are, you can find the perfect collaborator: your opposite. Simplier-Multiplier collaborations lead to unprecedented breakthroughs and results, and give you the freedom to focus exclusively on what you do best.

Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.

Now you can learn how to give a TED-style talk to achieve your personal and business goals. How to Deliver a TED Talk provides more than 100 invaluable tips - everything from opening with an explicit statement of audience benefits to framing your idea as an action-outcome response to a question worth asking. Whether you're presenting to an audience of one or 1,000, this book is an indispensable resource for any public speaker.