Business Development Skills

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.

This book will inspire you to: thrive on pressure like an Olympic athlete; manage and overcome negative emotions by acknowledging them; plan short-term goals to achieve long-term aspirations; surround yourself with the people who will push you the hardest; use challenges to become a better leader; use creativity to move past trauma; and understand the tools your mind uses to recover from setbacks.

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture.

In todays fastpaced and interconnected business environment technical expertise alone is insufficient for effective leadership Executive Edge Mastering Emotional Intelligence for Leadership Success provides a comprehensive guide to understanding and applying emotional intelligence EQ to enhance your leadership capabilities This insightful book explores the core components of EQselfawareness selfregulation motivation empathy and social skillsand demonstrates how these elements can significantly improve decisionmaking team dynamics and organizational performance Through a blend of ...

Become a calm, confident person - improve your social skills, confidence and happiness - manage your work and personal relationships better. Meghan Roberts best-selling guide has helped countless people around the world and has been praised for its no-nonsense and fast approach.

Imagine turning what could be a contentious conversation with a family member, a friend, or a coworker into a fruitful exchange that enlightens everyone’s minds and inches both of you toward a solution. Steven T. Collis, one of the world’s leading experts on civil discourse, reveals ten practical habits that can help you navigate the potential minefields of hard topics and leave you and those you converse with feeling thoughtful and productive.

Bestselling authors and international speakers Jeremie Kubicek and Steve Cockram share their simple but powerful strategies for boosting your emotional intelligence and elevating your interpersonal communication skills. Step by step, you will learn to integrate Care, Celebration, Collaboration, Critique, and Clarification into your communication toolbox. Using one of these 5 Cs, you can verbally ask someone to respond in the way that you most want, and as a result, facilitate a successful interaction.

Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good. With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: learning to lead the hardest person you will ever be in charge of-yourself and more.

Adults on the autism spectrum rarely have access to services once they age out of the school system. Many on the spectrum struggle with forming and building relationships, finding and maintaining jobs, and managing their day-to-day lives. Life Coaching, specifically for adults on the spectrum or anyone who considers themselves neurodivergent, can provide individuals, other coaches, parents, and professionals the tools and skills necessary to guide people to success.

Small talk isn’t getting us anywhere. What we need today more than ever is “Big Talk,” real conversations in which we dig deep into our souls and discuss intriguing topics that truly shape the world and impact our daily lives. Conversation is undoubtedly the most important part of a relationship, whether it’s business, personal, or spiritual. In Turning Small Talk into Big Talk, Jan Janura unpacks the simple, easy-to-apply method he’s used throughout his career to turn dinner parties and other gatherings into fun, interesting, sometimes life- and career-changing experiences.

For more than 25 years, small-talk expert Don Gabor has helped thousands of people communicate with wit, confidence, and enthusiasm with his best seller How to Start a Conversation and Make Friends. This newly revised and updated edition combines classic techniques in the art of conversation with necessary skills for communicating in the 21st century.

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30-40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online.

Este audiolibro te ayudará a dominar las habilidades que necesitas para hablar en público incluso si es introvertido o ansioso. No dejes que tus increibles ideas se desvanezcan sin ser escuchadas y mucho menos dejes pasar las oportunidades profesionales. Es posible que hayas intentado consultar otros libros para poder hablar en público pero has terminado decepcionado. Pero este audiolibro es diferente porque es muy práctico y fácil de usar. Contiene guías paso a paso que no te abruman, lo que permite un progreso tranquilo y constante.

Habla con claridad, influencia y logra mejores resultados. Comunicarte bien no es solo hablar con fluidez, sino lograr que los demás te escuchen, te entiendan y respondan de la manera que deseas. En solo 21 días, este audiolibro te enseñará estrategias prácticas para expresarte con claridad, influir de manera natural y mejorar tus relaciones personales y profesionales. Aprenderás a formular ideas de forma efectiva, hacer preguntas que generan respuestas útiles y evitar malentendidos que dificultan la comunicación.

You enter a crowded room. For a moment every eye is on you. And a little voice inside you cries, "Help!" If this has ever happened to you, you're not alone! Walking into a room full of people you don't know can be very uncomfortable. It can also be one of your very best opportunities to meet and make new business contacts and friends. The Mingling Maven™ will show step by step, how to allay your fears and make the most of every moment.

In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers - and anyone else who talks and expects someone to listen - Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.

When Sarah Nannery got her first job at a small nonprofit, she thought she knew exactly what it would take to advance. But soon she realized that even with hard work and conscientiousness, she was missing key meanings and messages embedded in her colleagues' everyday requests, feedback, and praise. She had long realized her brain operated differently than others, but now she knew for sure: She had autism spectrum disorder (ASD).

The art of speaking can be systematically learned, and if you have the desire, discipline, and determination - not to mention one of the world's greatest presenters as your teacher - you too can become a persuasive and powerful speaker. Tracy reveals time-tested tricks of the trade you can use to present powerfully and speak persuasively, whether in an informal meeting or in front of a large group of people.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

For speakers who want to make their presentations more impressive than the tens of thousands of speeches delivered (and immediately forgotten) every day, The How of WOW offers a refreshing antidote to the usual formulas. The How of WOW offers hundreds of practical tips, techniques, and illuminating examples to help speakers at every stage of the speech process, from considering an invitation to speak to making sure that the message is remembered even after the speech is over.