Business Customer Success
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Marketing Essentials: A Concise Guide and Primer
- Time-Tested Strategies for Research, Segmentation, New Product Development, Innovation, and Related Topics in Modern Marketing
- De: Bharat Rao
- Narrado por: Virtual Voice
- Duración: 6 h y 49 m
- Versión completa
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An indispensable guide for individuals seeking to gain a comprehensive understanding of the core concepts of marketing. The goal of this book is to provide a clear and concise overview of key frameworks and models that are essential for developing effective marketing strategies, making it an ideal resource for students, entrepreneurs, managers, and educators. Written in a crisp and easy-to-read format, the book covers a wide range of topics, including branding, product development, pricing strategies, and more. Besides covering the core marketing concepts, we show you how to leverage the ...
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Marketing Essentials: A Concise Guide and Primer
- Time-Tested Strategies for Research, Segmentation, New Product Development, Innovation, and Related Topics in Modern Marketing
- Narrado por: Virtual Voice
- Duración: 6 h y 49 m
- Fecha de lanzamiento: 02-22-24
- Idioma: Inglés
- An indispensable guide for individuals seeking to gain a comprehensive understanding of the core concepts of marketing. The goal of this book is to...
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The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- De: Blake Morgan
- Narrado por: Lisa Larsen
- Duración: 6 h y 38 m
- Versión completa
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With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.
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The narrator
- De Samantha en 08-15-21
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The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- Narrado por: Lisa Larsen
- Duración: 6 h y 38 m
- Fecha de lanzamiento: 10-29-19
- Idioma: Inglés
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In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective....
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Undaunted
- Overcoming Doubts and Doubters
- De: Kara Goldin
- Narrado por: Kara Goldin
- Duración: 5 h y 38 m
- Versión completa
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CEO of Hint, Inc., and author Kara Goldin turned her unsweetened flavored water into one of the most successful beverage businesses of our time. As she started to achieve her goals, Kara found herself being called “fearless”, “confident” and even “unstoppable”, but nothing could be further from the truth. In Undaunted, she shares real stories about her own fears and doubts, the challenges she encountered and what she did to overcome them to eventually build a great business and a life she loves.
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Empowering and sweet story.
- De Lesly en 09-27-21
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Undaunted
- Overcoming Doubts and Doubters
- Narrado por: Kara Goldin
- Duración: 5 h y 38 m
- Fecha de lanzamiento: 10-20-20
- Idioma: Inglés
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Don’t let anyone crush your dreams. Undaunted will inspire you to move past your fears and defy the doubters. It doesn’t matter whether you feel confident; it matters what you actually do....
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Versión completa
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In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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Reinforces core values
- De Vicki Cloutier en 04-07-22
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Fecha de lanzamiento: 08-29-20
- Idioma: Inglés
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In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society....
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Conversations Made Easy
- Building Your Playbook for Growing Sales and Connecting with Customers
- De: Chris Jennings
- Narrado por: Chris Jennings, Stephen George
- Duración: 5 h y 55 m
- Versión completa
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For sales professionals and business leaders, communicating effectively and authentically is a never-ending struggle, especially when building new business and improving team performance. It’s a struggle with a long-lasting impact, rippling into both profit and reputation. Don’t rely on price discounts and canned pitches to win business. Let your team see and hear authentic leadership so they too can become good leaders.
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Good old fashioned California hippie shit...AND you'll smash your goals with this book in your arsenal.
- De James en 03-11-25
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Conversations Made Easy
- Building Your Playbook for Growing Sales and Connecting with Customers
- Narrado por: Chris Jennings, Stephen George
- Serie: Conversations Made Easy, Libro 1
- Duración: 5 h y 55 m
- Fecha de lanzamiento: 11-13-23
- Idioma: Inglés
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For sales professionals and business leaders, communicating effectively and authentically is a never-ending struggle, especially when building new business and improving team performance. It’s a struggle with a long-lasting impact, rippling into both profit and reputation....
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The Magnetic Leader
- How Irresistible Leaders Attract Employees, Customers, and Profits
- De: Roberta Chinsky Matuson
- Narrado por: Roberta Chinsky Matuson
- Duración: 6 h y 48 m
- Versión completa
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Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay and for your customers to remain loyal. In The Magnetic Leader, Roberta Matuson asks us to consider that the quality of a company's leadership is the most important factor in attracting and retaining high-quality employees.
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Starts strong but is lackluster towards the end
- De E Scott en 12-04-19
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The Magnetic Leader
- How Irresistible Leaders Attract Employees, Customers, and Profits
- Narrado por: Roberta Chinsky Matuson
- Duración: 6 h y 48 m
- Fecha de lanzamiento: 05-03-17
- Idioma: Inglés
- Employees don't work for companies; they work for people. The more irresistible you are as a leader, the more pull you have for employees to want to stay....
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Listen, Detect, Help
- If it's a friend, you lend a hand. If it's a customer... you sell.
- De: Nacho Caballero
- Narrado por: Virtual Voice
- Duración: 2 h y 23 m
- Versión completa
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📘 Listen, Detect, Help – by Nacho Caballero 💡 Struggling to grow your business? Want to sell more without losing authenticity? This book is a must-read for employees, entrepreneurs, and business owners who want to master sales, storytelling, productivity, and business management. With a practical approach and real-world experience, Nacho Caballero blends humor, storytelling, and proven strategies to help you: ✅ Sell effectively without feeling like a salesperson. ✅ Use storytelling to connect with clients and teams. ✅ Avoid common mistakes that can destroy your business. ✅ ...
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Listen, Detect, Help
- If it's a friend, you lend a hand. If it's a customer... you sell.
- Narrado por: Virtual Voice
- Duración: 2 h y 23 m
- Fecha de lanzamiento: 04-16-25
- Idioma: Inglés
- 📘 Listen, Detect, Help – by Nacho Caballero 💡 Struggling to grow your business? Want to sell more without losing authenticity? This book is...
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Sell Without Selling Out
- A Guide to Success on Your Own Terms
- De: Andy Paul
- Narrado por: Andy Paul
- Duración: 3 h y 3 m
- Versión completa
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Persuasion is not a sales skill - it’s a blunt instrument of last resort that sellers use when they don’t know how to influence the choices their buyers make. It’s the weapon of choice for mindless, uninspired sellers: the sales zombies who have stopped learning and stopped improving. Wouldn’t you rather learn how to master the art of selling in, by listening to what your buyers really want?
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A departure from most sales books
- De Amazon Customer en 05-15-22
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Sell Without Selling Out
- A Guide to Success on Your Own Terms
- Narrado por: Andy Paul
- Duración: 3 h y 3 m
- Fecha de lanzamiento: 02-22-22
- Idioma: Inglés
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Persuasion is not a sales skill - it’s a blunt instrument of last resort that sellers use when they don’t know how to influence the choices their buyers make. It’s the weapon of choice for mindless, uninspired sellers....
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Built to Last, Designed to Grow
- Winning Strategies for Small Business Success in a Rapidly Changing World
- De: David Ewen
- Narrado por: Virtual Voice
- Duración: 1 h y 42 m
- Versión completa
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This book is the essential guide for entrepreneurs seeking to thrive in today’s ever-changing landscape. It begins by revealing how to attract and keep top talent even when larger competitors are hiring aggressively. Readers will discover practical steps for managing rising costs and confidently deciding when to adjust prices. The book demystifies artificial intelligence and shows how even the smallest businesses can use it to boost efficiency and stay ahead. Proven strategies for digital marketing and customer attraction are explored in depth, ensuring every marketing dollar works harder...
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Built to Last, Designed to Grow
- Winning Strategies for Small Business Success in a Rapidly Changing World
- Narrado por: Virtual Voice
- Duración: 1 h y 42 m
- Fecha de lanzamiento: 05-01-25
- Idioma: Inglés
- This book is the essential guide for entrepreneurs seeking to thrive in today’s ever-changing landscape. It begins by revealing how to attract ...
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Unlimited Sales Success
- 12 Simple Steps for Selling More Than You Ever Thought Possible
- De: Brian Tracy, Michael Tracy
- Narrado por: Brian Tracy, Michael Tracy
- Duración: 7 h y 6 m
- Versión completa
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If there were a single great “secret” to being an elite sales professional, surely one of the millions of attendees of BrianTracy’s sales seminars would have spilled the beans by now. There isn’t a secret. But there is a set of consistently successful selling techniques that most companies don’t teach their salespeople, and which most entrepreneurs and independent sales pros think they don’t have time to learn.
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Good book
- De Damian en 04-25-18
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Unlimited Sales Success
- 12 Simple Steps for Selling More Than You Ever Thought Possible
- Narrado por: Brian Tracy, Michael Tracy
- Duración: 7 h y 6 m
- Fecha de lanzamiento: 12-10-13
- Idioma: Inglés
- Unlimited Sales Success is loaded with eye-opening facts and exercises, peppered with stories of great selling techniques in action, and organized into a use-it-now approach....
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We Are Market Basket
- The Story of the Unlikely Grassroots Movement That Saved a Beloved Business
- De: Daniel Korschun, Grant Welker
- Narrado por: Tom Parks
- Duración: 7 h y 36 m
- Versión completa
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What if a company were so treasured and trusted that people literally took to the streets - by the thousands - to save it? That company is Market Basket, a popular New England supermarket chain. After long-time, CEO Arthur T. Demoulas was ousted by his cousin Arthur S. Demoulas, the company's managers and rank-and-file workers struck back. Risking their own livelihoods to restore the job of their beloved boss they walked out, but they didn't walk far. At huge protest rallies, they were joined by loyal customers - leaving stores empty.
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Engaging business book
- De Lauren Stuart en 09-09-15
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We Are Market Basket
- The Story of the Unlikely Grassroots Movement That Saved a Beloved Business
- Narrado por: Tom Parks
- Duración: 7 h y 36 m
- Fecha de lanzamiento: 08-12-15
- Idioma: Inglés
- What if a company were so treasured and trusted that people literally took to the streets - by the thousands - to save it? That company is Market Basket....
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Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- De: Ron Kaufman
- Narrado por: Adam Danoff
- Duración: 7 h y 30 m
- Versión completa
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In this New York Times, USA Today, and Amazon.com best-selling book, Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day. He offers the tools and practices that have been proven effective in businesses, governments, communities, and homes; on every continent; and in many languages.
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A unique perspective on service
- De Shyam Kumar en 09-09-14
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Uplifting Service
- The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet
- Narrado por: Adam Danoff
- Duración: 7 h y 30 m
- Fecha de lanzamiento: 06-18-14
- Idioma: Inglés
- Kaufman lays out the steps you can take to build a sustainable culture that delivers outstanding service every day....
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The 5 Principles of IT Customer Service Success
- De: Don R. Crawley
- Narrado por: Don R. Crawley
- Duración: 1 h y 30 m
- Versión completa
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Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the listener how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service. Ignoring the dictates of most customer service books, The 5 Principles of IT Customer Service focuses instead on the timeless principles of pride in your work combined with compassion and empathy for our customers and colleagues, excellent listening skills, and an ability to treat all people with dignity and respect.
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Don Crawley is an amazing teacher
- De James Knowles en 05-15-22
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The 5 Principles of IT Customer Service Success
- Narrado por: Don R. Crawley
- Duración: 1 h y 30 m
- Fecha de lanzamiento: 01-12-22
- Idioma: Inglés
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Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the listener how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service....
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Outbounding
- Win New Customers with Outbound Sales and End Your Dependence on Inbound Leads
- De: William Miller
- Narrado por: Mike Terry
- Duración: 7 h y 5 m
- Versión completa
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Many companies have let their sales people devolve into an order-taking, customer “farming” team where the focus is following up on inbound leads or just trying to upsell current customers. Conversely, this is the critical time in the life of a business when organizations with a team trained to sell outbound successfully will rise above the rest. Outbound selling can be intimidating even to the most senior rep, yet that same intimidation around cold calling and outbound sales can be transformed into confident success with the right tools at your disposal.
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Very good book
- De Alisha D. en 03-14-21
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Outbounding
- Win New Customers with Outbound Sales and End Your Dependence on Inbound Leads
- Narrado por: Mike Terry
- Duración: 7 h y 5 m
- Fecha de lanzamiento: 11-03-20
- Idioma: Inglés
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Sometimes, sales organizations rely too heavily only on inbound lead generation. However, when the inbound leads dry up and marketing efforts stop yielding results, the need for outbound activity becomes more crucial than ever....
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Ice Cream Shop Success in Winter
- Mastering the Art of Year-Round Frozen Delights and Hot Profits
- De: Krystle Phillips
- Narrado por: Virtual Voice
- Duración: 1 h y 52 m
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Ice Cream Shop Success in Winter: Mastering the Art of Year-Round Frozen Delights and Hot Profits" is your essential guide to thriving in the ice cream business during the chilly months. Krystle Phillips, a seasoned ice cream entrepreneur, shares invaluable strategies and tips to transform your shop into a winter haven of delight. From crafting enticing winter flavors to creating a cozy ambiance, this book is your recipe for prosperity. Discover the secrets to hosting winter events, launching creative marketing campaigns, and building lasting community connections. If you're ready to turn ...
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Ice Cream Shop Success in Winter
- Mastering the Art of Year-Round Frozen Delights and Hot Profits
- Narrado por: Virtual Voice
- Duración: 1 h y 52 m
- Fecha de lanzamiento: 04-09-25
- Idioma: Inglés
- Ice Cream Shop Success in Winter: Mastering the Art of Year-Round Frozen Delights and Hot Profits" is your essential guide to thriving in the ice ...
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- De: Jeffrey J. Fox
- Narrado por: Jeffrey J. Fox
- Duración: 2 h y 30 m
- Versión completa
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In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack. In over 50 interviews with industry leaders from a wide variety of fields, best-selling author Jeffrey J. Fox will share the proven techniques and hard-won wisdom that have helped great rainmakers get ahead, along with his trademark brand of counterintuitive insight and commentary that have made his books so popular.
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STRICTLY FOR BEGINNERS
- De JP en 07-27-14
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Secrets of the Great Rainmakers
- Proven Techniques from the Business Pros
- Narrado por: Jeffrey J. Fox
- Duración: 2 h y 30 m
- Fecha de lanzamiento: 03-06-06
- Idioma: Inglés
- In Secrets of the Great Rainmakers you'll learn how to outsmart the competition and set yourself apart from the pack....
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Sticky Customer Service
- Stop Churning Customers and Start Growing Your Business
- De: Peter Lyle DeHaan
- Narrado por: Virtual Voice
- Duración: 2 h y 27 m
- Versión completa
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Do you lose customers about as fast as you gain them? It doesn’t have to be that way. Customer service isn’t a once-and-done effort. It takes ongoing work to truly meet your customers’ expectations. In Sticky Customer Service, unearth practical, action-oriented insights to help you turn customer service from an embarrassing weakness into a business strength. With over three decades of business and entrepreneurial experience, Peter Lyle DeHaan, PhD, offers his prescriptions to serve customers better and stop driving them away. You’ll discover: • The three key areas where customer ...
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Sticky Customer Service
- Stop Churning Customers and Start Growing Your Business
- Narrado por: Virtual Voice
- Duración: 2 h y 27 m
- Fecha de lanzamiento: 05-31-25
- Idioma: Inglés
- Do you lose customers about as fast as you gain them? It doesn’t have to be that way. Customer service isn’t a once-and-done effort. It takes ...
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Sandler Enterprise Selling
- Winning, Growing, and Retaining Major Accounts
- De: David H. Mattson, Brian W. Sullivan
- Narrado por: Sean Pratt
- Duración: 4 h y 44 m
- Versión completa
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This practical, step-by-step book is designed specifically for selling teams committed to high achievement in the enterprise environment. You'll learn how to master 13 selling tools integral to your SES success - like the KARE Account Planning Tool, Growth Account Booster Tool, LinkedIn Levers Tool, and Client-Centric Satisfaction Tool. You'll discover practical solutions to the vastly complex challenges in enterprise organizations - extended sales cycles, wide buyer networks, or significant investments in pursuits.
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Book Mention Accompanying material that ISN’T provided
- De Ahir C. en 04-08-20
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Sandler Enterprise Selling
- Winning, Growing, and Retaining Major Accounts
- Narrado por: Sean Pratt
- Duración: 4 h y 44 m
- Fecha de lanzamiento: 04-01-18
- Idioma: Inglés
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This step-by-step book is designed for selling teams committed to high achievement in the enterprise environment. You'll discover practical solutions to the complex challenges in enterprise organizations - extended sales cycles, wide buyer networks, or significant investments in pursuits....
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Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: $17.19
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Affiliate-Marketing: Simple Copy-Paste System Using Absolutely Free Traffic, No Budget & No Experience needed at all
- (make money affiliate marketing, how to make money as an affiliate)
- De: Brian Graves
- Narrado por: Virtual Voice
- Duración: 19 m
- Versión completa
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Anyone Can Do It! The Only Way to Fail is If YOU Don't Try! This is the easiest affiliate marketing system any newbie or serious online marketer could hope for! I found this particular company that pays big affiliate commissions in the dog niche. BUT what’s even better, is that they do the follow-ups for you! Meaning, you don’t have to mess with autoresponders, and you don’t have to write any emails. Because, they do it for you. Every email they send contains your affiliate link… ...plus they send helpful daily dog training tips (...I know coz I subscribed to them)... ...and they ...
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Better Viewed than Heard
- De De Guinn en 04-27-25
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Affiliate-Marketing: Simple Copy-Paste System Using Absolutely Free Traffic, No Budget & No Experience needed at all
- (make money affiliate marketing, how to make money as an affiliate)
- Narrado por: Virtual Voice
- Duración: 19 m
- Fecha de lanzamiento: 10-16-24
- Idioma: Inglés
- Anyone Can Do It! The Only Way to Fail is If YOU Don't Try! This is the easiest affiliate marketing system any newbie or serious online marketer ...
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Communication Rx
- Transforming Healthcare Through Relationship-Centered Communication
- De: Calvin L. Chou, Laura Cooley
- Narrado por: Neal Vickers
- Duración: 7 h y 52 m
- Versión completa
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Research shows that nothing impacts patient experiences more than the quality of communication. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships - between patients and providers, as well as among providers - at the center of care. Now, for the first time, ACH's proven and effective methodology is detailed in this invaluable step-by-step guide.
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Communication Rx
- Transforming Healthcare Through Relationship-Centered Communication
- Narrado por: Neal Vickers
- Duración: 7 h y 52 m
- Fecha de lanzamiento: 08-03-21
- Idioma: Inglés
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Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren't enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication....
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Intenta nuevamenteError al dejar de seguir el podcast
Intenta nuevamentePrecio regular: $17.19
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