Business Communications Management

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30-40%. And social media has only given rise to further incivility - 40% of people have experienced harassment online.

Shital Kakkar Mehra, India's leading executive presence coach and best-selling author of Business Etiquette, has trained numerous CEOs and star performers over the last two decades. In this book, she shares her proven POISE formula for success - tools to help you maximize your potential and fast-track your career to the coveted role of a CEO.

Otro gran librito lleno de sabiduría e instrucción para añadir a la exitosa serie 101 de John C. Maxwell. Basándose en muchos de los éxitos de librería de John Maxwell, este libro explora los principios eternos que se han convertido en el estilo característico del doctor Maxwell. Con voz concisa y franca, Maxwell se enfoca en las cualidades esenciales y probadas por el tiempo que son necesarias para el desarrollo de relaciones de mentor que marcan la diferencia en la vida de sus colegas y de su negocio.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

As the cycle of change increases its speed, leadership communication is becoming more important than ever. Since the original publication of Leading Out Loud in 1995, the development of a leader's message has become as critical to success as the delivery of that message. In this new and revised edition of his highly praised work, Terry Pearce explains how the events of recent years, including the information revolution, worldwide focus on terrorism, and the revelation of corporate scandals, have significantly increased the importance of authenticity in leadership....

Bypass the faulty processes and communication styles that make change impossible in so many other organizations; access these practical tools and ideas for increasing diversity, equity, and inclusion (DEI) in your company. This book provides clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion, and belonging employees need to feel accepted, be their best selves, and do their best work.

Have you ever heard yourself or someone else say: "Some of my best friends are...(Black, White, Asian, etc.)"? or "I don't think of you as...(Gay, Disabled, Jewish, etc.)"? or "I don't see color, I'm colorblind"? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally.

Drawing on 82+ years of combined expertise in business, academia, nonprofits, and religious sectors, this actionable guide equips leaders to revitalize stagnant cultures, foster trust, and ignite innovation through small-group discussions.

Employers who refuse to adapt to the expectations of younger generations are losing out on top talent, as they leave for positions at companies with more modern practices. Learn what companies need to do to fit into the new normal in the workplace. Generation Y sees the world differently than any other generation in modern memory. And nowhere is this more evident than in the workplace. The astronomical shifts that this generation has seen in the economy, technology, and the world have changed what they want from life and work.

Stories have power. They move people in a way that facts and figures can't. Many leaders use stories as a tool, but leadership development expert Tim Tobin says most have no idea what tale their own leadership is telling. He shows how, by thinking of your career as a narrative - with a plot, characters, and an arc - you can increase your awareness of yourself as a leader and become more effective, insightful, and inspiring.

What qualities come to mind when you think about a good leader? Good listener, empathetic, good communication skills, humble, and clear expectations. Whether you're leading a small or large team, How to Be a Leader by former Honeywell CEO David Cote is a resource that will help you become the leader everyone respects and follows.

You probably already have the skills to be more fulfilled and successful. But sometimes it's about showcasing these skills so that colleagues, customers, friends, and the rest of the world can recognize what you do. Drawing on extensive research and inspiring real-life examples, psychologist and bestselling author Dr. Rob Yeung guides you through proven techniques that will get you noticed for all the right reasons.

In an era when people and money are flowing fast across international boundaries, physically and virtually, culture crashes have become increasingly frequent, says international business consultant Michael Landers. A culture crash is what happens when someone unwittingly offends, frustrates or mystifies a person from a different culture. This can lead to lost business, hurt feelings, damaged relationships, even international incidents.

Trabajar a distancia te da flexibilidad e independencia. Pero puede suponer un reto cuando se necesita trabajar en equipo con colegas o compañeros de trabajo. Cómo colaborar virtualmente cubre los aspectos básicos para trabajar de forma productiva -y colaborativa- desde cualquier lugar. En este audiolibro aprenderás a: Comunicarte con claridad a través de diversos medios y establecer vínculos con colegas a pesar de la distancia.

In Leading with Empathy, acclaimed strategist and business leader Dr. Gautham Pallapa presents an insightful road map to leading people through adversity and empowering humans in the workplace, the home, and society. Through this book, the distinguished author examines the impact of recent world-shaking events and how they have impacted us as a species and as individuals. He explores how empathy can help alleviate some of the more harmful effects of hardship and offers key actions that empathic leaders can take to inspire their followers.

Kasia Wezowski, a leading researcher on body language and communication skills, combines her cutting-edge research with Marshall Goldsmith’s leadership development methodology in this practical and timely resource for leaders. Goldsmith believes that a leader’s job is to bring out the best in each team member and Language That Leads breaks down the ten core qualities of leadership, providing easy-to-follow implementation steps to express, observe, and project these qualities effectively through verbal and nonverbal communication.

You don’t need to spend your day stuck in emails or endless meetings! Set your team up for success with practical guidance designed specifically for executives, managers, and team leaders who want to achieve more, using Microsoft Teams. Embrace new work practices. Improve your business processes. Unlock real business value. And get your lunch break back!

Fully revised second edition. Since Breaking Through Bias was published in 2016, the #MeToo movement has exposed just how pervasive sexual harassment is in the workplace; the increase in public misogynistic comments has made clear that explicit gender bias is not a thing of the past; and stay-at-home orders and school closings due to Covid-19 have brought into even sharper focus the discriminatory impact of the unequal division of child care and household responsibilities between most couples.

Mental toughness is your ability to posturize scenario. It is often referred to as one of the most important psychological attributes underpinning people's success. It is necessary for parents, entrepreneurs, business managers, and even the medical workers. Successful people always have a strong attitude to all their surrounding things that help them achieve their desired goals without obstacles. The mentally strong people always lead in their workplaces, families, and friends.

As a leader, team member, mom, or dad, it’s not enough for people to just hear you; they also need to be motivated to listen to you and understand what you’re saying. Everyone is different, has different motivations, needs, and conflict triggers. If you want to avoid miscommunication, mismanagement, and conflict, you need to know how to individualize your communication. This book explains not only the concepts of the Process Communication Model®, it also gives you highly practical application examples.