Business Communication Skills

Top Dog will teach you how to lead in all your interactions so you can get more of what you want more often.

From prominent communication coach Frances Cole Jones comes this indispensable guide in which anyone can learn how to make a spectacular impression in all aspects of their work life - from giving top notch presentations to dazzling a client to wowing at cocktail parties. It's the go-to handbook for achieving success by making a lasting impression.

Carol Fleming wants to show you that small talk is not as “small” as you might think. It’s the foundation of every relationship, professional and personal. It is the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it’s something we all do every day with people we know. It’s just the one little bit about strangers that throws some people off. Graceful social conversation can be learned, even by those requiring the smallest of baby steps.

You see the giant footprints the moment you walk through the door. The conference room is a swirling mess of tension, heaviness, anxiety, and peanut shells. Something is very wrong with your team. Everybody knows it, but nobody is talking about it. It’s obvious there’s an elephant in the room. Is it an Avoidephant, feeding off the fears of retaliation and exclusion? Perhaps it’s a Blamephant—whom we love to feed because it makes us feel better about ourselves. In Don’t Feed the Elephants!, Sarah explores how you can address the true elephant in the room: avoidance.

Three powerful African-American female executives celebrate their gender and heritage as they share their secrets for success in this effective guide for businesswomen. Ways to communicate thoughtfully, trust yourself, and exude self-esteem are just a few tactics the authors discuss for those who want to enter the workforce as confident leaders.

No matter how many times you’ve struggled with emotional overwhelm or miscommunication, you can break the cycle and take control of your relationships. It all starts here!

We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.

It’s difficult to be an effective speaker when you’re not used to speaking in front of a crowd. It’s even more difficult to influence a crowd when you have raging anxiety inside of you. Being able to influence an audience sounds like a difficult task. Without the proper training and the right guide, it’s impossible to take control of the audience’s attention. Luckily for you, this guide on How Highly Effective People Speak is a true game-changer! This book will teach you all the essentials towards becoming a highly effective speaker and will help you enhance your powers of persuasion!

Have you ever struggled with making emails deliver a powerful punch? If you already create punchy emails, you can make them deliver an even mightier blow. From novice to master, this guide has lessons and tips you can begin applying to your life right away. Don’t waste another second feeling your messages are when there’s a potent tool of electronic communication right in your hands. You will become an unstoppable dynamo of multimedia communication once you are through with these 7 easy steps.

Communication Skills will teach you everything you need to know about communication — from body language and effective listening skills, to verbal and nonverbal cues. You'll learn how to read people like a book, develop charisma and persuasion, overcome anxiety, become a people person, and achieve relationship success.

You say something at a meeting and it is ignored; then when someone else says the same thing, everyone embraces it as a marvelous idea. You devote yourself to a project, but don't get credit for the results. You give what you think are clear instructions, but the job is not done, or done wrong.... Now, Deborah Tannen brings to the workplace the same voice, eye, and insight that made That's Not What I Meant! and You Just Don't Understand best-selling classics.

Every day at work, people do three things: talk, listen, and pretend to listen. That's not surprising when you consider that the average attention span has dropped to 8 seconds. To break through, says high-stakes communications expert Paul Hellman, you need to focus on your audience, be slightly different, and deliver with finesse.

During her 20 years in broadcasting, award-winning news anchor Suzanne Bates conducted more than 10,000 interviews, during which she witnessed business leaders, politicians, and celebrities at their best and worst. Now a top CEO communication coach, Bates is renowned for her uncanny ability to transform even the shyest oratorical mouse into a public-speaking lion.

Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads. The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders.

Have you ever been called upon to speak at an event and the mere thought of doing it is giving you sleepless nights? Do you want to learn how to captivate a crowd with ease just like the pros? Are you looking to make your mark in the world of public speaking but have no clue where to begin? Whether you are speaking as the best man at your friend’s wedding, leading a presentation by your team at the next board meeting, or speaking to an audience of eager people, this book is just what you need.

Habla con claridad, influencia y logra mejores resultados. Comunicarte bien no es solo hablar con fluidez, sino lograr que los demás te escuchen, te entiendan y respondan de la manera que deseas. En solo 21 días, este audiolibro te enseñará estrategias prácticas para expresarte con claridad, influir de manera natural y mejorar tus relaciones personales y profesionales. Aprenderás a formular ideas de forma efectiva, hacer preguntas que generan respuestas útiles y evitar malentendidos que dificultan la comunicación.

Una de las claves del éxito del liderazgo está literalmente dentro de ti: tu capacidad para mostrarte amable con los demás mientras realizas tus tareas cotidianas. Con una elevada rotación de la mano de obra y una estabilidad en cuestión de retención de los empleados no hay mejor momento para asegurarse de que los líderes muestran amabilidad para retener a los empleados. En este libro esencial sobre liderazgo descubrirá: • Definiciones de amabilidad • 12 razones por las que la gente deja su trabajo • Hoja de consejos con medidas para los dirigentes • 17 Actividades de ...

Would you like to be able to draw people towards you like a magnet? This book is NOT just another communication book and is NOT just a book of tips. This is the ultimate communication system for talking to anybody, anywhere, and in any situation. Using the scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm, and conviction, rapidly and naturally.

Si estamos compartiendo una oportunidad de negocio con un nuevo prospecto, orientando a un equipo de trabajo o aconsejando a un hijo, nuestro objetivo no es solo informar. Cuando comunicamos cualquier tipo de información—llámalo propuesta, plan, consejo, proyecto o enseñanza—nuestra intención es motivar a otros a actuar; queremos enseñar, influir y persuadir. Descubre cómo crear y contar tus propias historias, ya sea que lo hagas para construir negocios o para establecer puentes de comunicación con quienes te rodean.

Adults on the autism spectrum rarely have access to services once they age out of the school system. Many on the spectrum struggle with forming and building relationships, finding and maintaining jobs, and managing their day-to-day lives. Life Coaching, specifically for adults on the spectrum or anyone who considers themselves neurodivergent, can provide individuals, other coaches, parents, and professionals the tools and skills necessary to guide people to success.