Business Communication Skills

John C. Maxwell has been a public speaker and motivational teacher for more than fifty years. He is one of only eight people on the planet who have been awarded Toastmaster’s Golden Gavel and been inducted into the National Speakers' Association Hall of Fame. In The 16 Undeniable Laws of Communication: Apply Them and Make the Most of Your Message, he shares everything he’s learned from a lifetime of communication.

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

You’re about to discover how to overcome social fear and anxiety and bring your social skills to the next level. Learn how to communicate comfortably and confidently with other people, as if you’re a professional conversationalist. Here is a preview of what you'll learn: why socialization is important; the difference between social anxiety and introversion; how reading can help you converse well; and much more.