Business Communication Skills

In a nation torn apart by political strife, what if the solution was as simple as three little phrases? "I don't know. Maybe. I love you." When author James Twyman spoke these words during a heated argument with his brother, something extraordinary happened–the conflict melted away, replaced by genuine connection. This discovery launched him on a cross-country journey to test a radical idea: that choosing love over being right could heal our deepest divisions.

Meeting strangers at a party, alone in the elevator with the CEO, declining a second date because the first was a disaster - social situations apply a lot of pressure to do and say the right thing. 50 Essential Etiquette Lessons shows you the best way to approach these common challenges with confidence and ease. Never mind putting your pinkies up when you drink tea - this guide is packed with modern examples of how to handle any sticky situation.

Working under a difficult boss can turn even a dream job into a nightmare. From narcissists and micromanagers to bullies and credit-stealers, bad bosses come in all shapes and sizes. "Don’t Kill Your Evil Boss" is your comprehensive guide to identifying, coping with, and ultimately taking action against the troublesome leaders who make your work life unbearable.

If you want to become the most influential person in the room that people agree with and follow, then this will be the most important book you’ll ever hear.

In an impatient world of infobesity, people don't want more information - they want to be intrigued and they want to be intrigued fast. After all, goldfish have longer attention spans than humans - nine seconds to our eight. So, right now, people want to know, "How is this relevant and useful to me? Why are you worth my valuable time, mind, and dime?" Bestselling author and ace communication strategist Sam Horn reveals her "secret sauce" for truly connecting with people - whether it's one or one million.

Conviértete en una potencia comunicativa irresistibleVa mucho más allá de la palabra hablada. Lo que tienes que decir verbalmente es sólo una pequeña parte de lo que se necesita para cautivar a tus oyentes y ganarte al mundo.

The secret to giving better feedback isn't what we say - it's what others hear. Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.

When Sarah Nannery got her first job at a small nonprofit, she thought she knew exactly what it would take to advance. But soon she realized that even with hard work and conscientiousness, she was missing key meanings and messages embedded in her colleagues' everyday requests, feedback, and praise. She had long realized her brain operated differently than others, but now she knew for sure: She had autism spectrum disorder (ASD).

50 Things to Know before Public Speaking by Tanja Milenkovski offers a approach to speaking, speaking in any way, in all ways. No matter who you are, what you do, sometimes you don't want to speak or you simply do not know how or what to say. Here you'll find help. Most books about public speaking tell you just about giving a simple speech, but here you can find help with all kinds of speaking, no matter if it's with one person or 100 people. Although there's nothing wrong with having a little doubt or not knowing how to do something, we are all people and no one knows everything. When you need help you can always ask for it, and here you'll find it.

Speaking well in public can open many doors for us. From a professional point of view, it can help to increase the possibilities in a job interview, get more credibility and attention in work meetings, obtain better results in an examination, attract clients for a company or project, gain the confidence of your team, and leadership. Learn the techniques of powerful people who can win people’s hearts and achieve their goal by speech. Learn why people listen to them. Learn why they matter and how you can make your speeches impactful using their secrets.

If you're like most people, your formula for career success is to be an expert and work hard. It's a great strategy when starting your career, but are you as influential as you would like to be? If the answer is no, then it might be time to change your strategy. Hard Work Is Not Enough reveals the essential soft skills required to be more believable at work. It's the skills your manager wishes you had but doesn't have the guts to tell you to your face.

Do you think that you have to be a lawyer to have the skills that are needed to become a leader and resolve problems that you may come across? Think again. What if I told you that simply by listening to this audiobook, you will be in a better place to solve any problem or become a leader in any situation? Think Like a Lawyer...Even if You’re Not One is the audiobook that you need to make sure that you have the skills and tools you need to take on anything that gets in your way, and solve any problem like a boss.

Communication is a very important aspect of life. We use it for a large portion of our daily activities and without it nobody gets very far in life. It's like the moment you visit a foreign country. When you don't know the language and everything seems alien and unknown, you begin to appreciate your native language. Communication requires our daily practice & development as it falls into our careers, our relationships, our financial lives, and our very happiness.

So, how do you change someone's mind - or at least advance the conversation - when everyone is entrenched in their own points of view? Communication expert Lee Hartley Carter has spent nearly 20 years advising and helping the world's most well-known companies do just that. Filled with deeply researched insights into how we make up - and change - our minds, as well as colorful real-world examples and actionable recommendations, Persuasion will help you hone your message and craft your narrative in order to get heard and get results.

The former editor of Mashable and cofounder of DominateFund examines the psychological phenomena that captivate our attention--and how we can leverage them to draw and retain attention for our ideas, work, companies, and more.

What if you knew how to sell on the subconscious level? What if you knew the tactics and techniques that allowed you to penetrate through your customer’s conscious faculty and reach them on a deep and influential level? What if you knew exactly how to produce the emotional reaction that would cause them to buy? What if you knew how to read your customer’s body language so well that you could lead them to the decision you wanted, with ease? Listen to find out more.

Your voice says a lot about you. Based on the tone and expression of your voice alone, your listeners may make up their minds about you before they even process the meaning of your words. And if what you say is at odds with how you say it, they can miss your message altogether. As important as our voices are, few of us know how to use them to their full potential. Full Voice offers a fun, tested method to harness the power of your voice to become a more effective and flexible communicator.

Whether you're climbing the ladder at your current company or seeking a new job, in today's fast-paced work environment, you must proactively and continuously position yourself for success. Your credibility, visibility, personality, and personal style all make up your brand. Career Distinction outlines the proven personal branding process and provides case studies of successful professionals that will help you not only survive, but thrive, in today's dynamic and ultracompetitive workplace.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

In Speak!, you will learn to: conquer fear and gain comfort in public speaking; create and maintain positive impressions; be more natural and relaxed when making presentations; communicate ideas with clarity and force; sell ideas and inspire others; plan and organize professional presentations; speak to a virtual audience; and bring the audience into the conversation, don't talk them to death!