Business Change Management

Providing performance feedback is one of the most challenging tasks leaders face. Feedback often sparks frustration and fear for both leaders and their teams. Why? Because there is a disconnect between what leaders think they are communicating and what employees receive. In this essential book, leadership experts Mashihi and Nowack offer leaders their four-part Performance Feedback Coaching Model, designed to bridge this gap.

Though technology has evolved at hyper-speed over the past 100 years, management styles have mostly stayed the same. The higher-ups make the decisions, and the employees grind it out, often without knowing the endgame. In 1983, Jack Stack created a new game: the great game of business. Get in the Game further explains the rules of this game: To win, you must get everyone, at all levels of the business, as informed, involved, and engaged as the owner.

In Diversity and Inclusion Matters: Tactics and Tools to Inspire Equity and Game-Changing Performance, award-winning diversity, equity, and inclusion (DE&I) expert Jason R. Thompson delivers a practical and engaging handbook for implementing a DE&I program in your organization. The CAPE technique, developed by the author, gives you a clear blueprint and the tools you'll need to make your diversity program a success. In this book, you'll learn how to achieve early and significant wins to create the necessary long-term organizational change needed for successful DE&I programs.

From leading global futurist and advisor James Canton, the acclaimed author of The Extreme Future and Technofutures, comes Future Smart: the essential blueprint on what's coming next. It details the key changes--in health and medicine, technology and communication, the global economy, the Earth's climate, energy, and business--that every person, company, and government must understand in order not only to adapt accordingly but to thrive in the coming decades.

A groundbreaking and paradigm-shifting book, The Speed of Trust challenges our age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver -- a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.

In a time when meaningful change is limited by error-filled practices, it’s time to rethink. Combining over four decades of Carol Sanford’s research and experience with rich traditions of Indigenous and lineage sources and quantum cosmologies, Indirect Work translates living systems understanding into a practical human technology for daily life. Through foundational wisdom and exercises for self-discovery, this guide will illuminate your understanding of the unlimited power of regenerative change and how we can become agents for a world that works for all alive.

Are you self-aware, rational, and pragmatic, yet still unable to achieve the results you want in your management, business or career? Success in business doesn’t solely depend on diligent planning, executing and ‘doing’. The ‘human factor’ plays a vital role in accomplishment and prosperity. As an executive or a business owner, your success depends first and foremost on your mental conduct. It’s not enough to learn tactical methods and techniques, or plan a strategy; in order to succeed in today’s competitive reality, you must first tackle your mental side and reprogram your ...

As complexities, ambiguity, and disintegration have increased across organizations in the “age of digital transformation” and continuous innovation, Dr. Ichak Adizes’ Mastering Change is an oasis of systematic approaches to turn problems into opportunities for growth and elevate your ability to manage change as effectively as possible. Make better decisions, and implement more efficiently, as Dr. Adizes’ models for change management will adeptly bring you into tighter alignment with the keys to harnessing your organization’s true potential.

In the transformative landscape of Artificial Intelligence (AI), "The Augmented COO" is both a thought experiment and a useful primer and handbook for modern executives. In this book, the author, an experienced COO and business writer, seeks to answer the questions about how AI will change the COO role - by asking AI a curated set of questions. From the boardroom to the operations floor, AI is reshaping roles, expectations, and strategies. Co-written with extensive use of ChatGPT, this guide examines the implications of AI across sixteen crucial business areas, including Culture, Strategy, ...

In You Can Change Other People, the world's number-one executive coach, Peter Bregman, and Howie Jacobson, PhD, share the Four Steps to help the people around you make positive change - even if they've been stuck for years. No one wants to be changed, but change and personal growth are critical to success, and more importantly, to a fulfilled life. You Can Change Other People is a must-listen for those who want to improve their impact with coworkers, family members, and everyone in between.

Companies everywhere face two major challenges today: getting noticed and getting paid. To confront these obstacles, Bharat Anand examines a range of businesses around the world, from The New York Times to The Economist, from Chinese Internet giant Tencent to Scandinavian digital trailblazer Schibsted, and from talent management to the future of education.

Last year, US companies spent over $165 billon on training; while many training programs themselves provide valuable skills and concepts, even the best-designed programs are ineffective because the learned behaviors are not reinforced. Without reinforcement, learned information gets shuffled to the back of the mind in the "nice to know" file, never again to see the light of day. This book bridges the canyon between learning and doing by providing solid reinforcement strategies.

In his new audiobook, The Heart-Led Leader, Spaulding turns his focus to ourselves - to who we are. Authentic leaders, Spaulding says, live and lead from the heart. The values and principles that guide our lives and shape our ability to lead others is far more important than our titles or our ability to crunch numbers or the impressive degrees we display on our walls. To effect true transformational change, heart-led leaders draw on the qualities of humility, vulnerability, transparency, empathy, and love.

During 2003, the US economy was described by one economist as "nervous, anxious, and waiting." In December, the Dow had topped 10,000 for the first time in a year and a half, and at year's end the markets were up for the first time since 1999. But in the same year, American troops had moved into Iraq, and corporate boards were cutting CEOs at the slightest signs of trouble. Amidst this turmoil Robert Greifeld, a former tech entrepreneur from outside the Wall Street bubble, became CEO of Nasdaq, a position he would hold for the next 13 years.

Dr. Zeev Neuwirth wrote Reframing Healthcare for leaders and organizations interested in understanding what the disrupters in healthcare are doing and, more to the point, for those who want to be the disrupters rather than the disrupted. This audiobook is a step-by-step guide for leadership teams that are intent on improving healthcare at an accelerated pace. It’s written for healthcare organizations that wish to thrive in a customer-centric, community-oriented, value-based healthcare system.

Since its inception, the funeral and cemetery business has stuck to the status quo. After all, other than taxes, death is the only sure thing in life. But the world is changing more rapidly than ever. As a funeral or cemetery professional, you have to keep up if you don't want to get buried.

Life is a series of negotiations, whether or not you think of yourself as a negotiator. From seemingly insignificant daily decisions to major life choices, you negotiate every time you aim to persuade, argue over a decision, or resolve a conflict. But as negotiations and leadership expert Erica Ariel Fox reveals, the most important negotiations - the ones that determine the impact of our actions and the quality of our lives - are those we have with ourselves.

It Takes Chutzpah is an inspirational call to action by a senior U.S. politician, describing how Americans of all age groups, persuasions, and occupations can defy convention, chart new pathways for their communities, schools, at work and in life. US Senator Ron Wyden is widely praised for coming up with sensible-sounding ideas no one else had thought of and making the counter-intuitive political alliances that prove helpful in passing bills. In It Takes Chutzpah, he offers a progressive leader’s manifesto for being a courageous warrior during turbulent times.

The Change Cycle offers a tested, six-stage approach for successfully navigating common work-life transitions so that you not only get through them but emerge stronger and better able to face the next challenge.

When an ending is the right decision, it happens with transparency, trust, and a solid transition. This book guides managers in creating open transition programs throughout their organizations so that everyone can find the right role.