Business Change Management

During 2003, the US economy was described by one economist as "nervous, anxious, and waiting." In December, the Dow had topped 10,000 for the first time in a year and a half, and at year's end the markets were up for the first time since 1999. But in the same year, American troops had moved into Iraq, and corporate boards were cutting CEOs at the slightest signs of trouble. Amidst this turmoil Robert Greifeld, a former tech entrepreneur from outside the Wall Street bubble, became CEO of Nasdaq, a position he would hold for the next 13 years.

In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can't Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change.

The myth of innovation is that brilliant ideas leap fully formed from the minds of geniuses. The reality is that most innovations come from a process of rigorous examination through which great ideas are identified and developed before being realized as new offerings and capabilities. This is not a book by designers for designers; this is a book for creative leaders seeking to infuse design thinking into every level of an organization's products or service to drive new alternatives for business and society.

Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT, where the "IT" is each employee's own personal vision, found within the overall vision for the business. Chock full of easy-to-grasp examples, this book provides advice that is concrete and can produce immediate improvements in employee morale, customer satisfaction, and productivity, both for the short and long-term.

Dos de los líderes más respetados hoy en día y que han cambiado al mundo, el experto en liderazgo John C. Maxwell y el líder de desarrollo global Rob Hoskins, comparten sus experiencias en el mundo real ayudando a transformar millones de vidas, comunidades y empresas en todo el mundo para mostrar a la gente cómo ser el cambio que el mundo necesita y ayudar a otros a hacer lo mismo.

#1 Must-Read for Future-Focused Leaders, Innovators & Change-Makers Are you ready to stop reacting to change—and start creating it? Disruption doesn’t knock—it crashes in. Whether it’s a sudden shift in market dynamics, groundbreaking technologies like AI, economic uncertainty, or global crises, one thing is clear: the world is changing faster than ever. And in today’s high-stakes environment, those who wait to adapt are already behind. Seeing the Future: Anticipating Disruption, Creating Opportunity, and Leading Forward is your essential playbook for thriving in a world of chaos,...

Generating and executing great ideas is the key to staying ahead in a rapidly changing world. It seems so basic. Why is it so hard to actually get right? According to innovation expert Phil McKinney, the real problem is that we're teaching people to ask the wrong questions about their businesses - or none at all. There has to be a better way. In Beyond the Obvious, McKinney will help you use his proven FIRE (Focus, Ideation, Rank, Execution) Method to dig deeper and get back to asking the right questions - the ones all companies must ask to survive.

Nonprofit leadership is hard. Most new nonprofit leaders are ill-prepared for the challenges they will face, and even those who are more experienced struggle to ensure their organizations deliver the change they are committed to.

You can change your future: You’ve just found the how-to-guide for women who are ready to ditch procrastination and paralyzing self-doubt, live in true self-confidence, claim heartfelt goals and dreams and make that ish happen! Yes, just ONE mindset shift can take you from “maybe one day...” wishful thinking, to a BOSS living her truth? Change your mindset: How could a teen single mom, recovering from domestic violence and poverty, go on to create a multi-million-dollar, national barre and yoga studio chain?

___________ Includes 10 Free Bonuses Many authorities on business management identify five functions of management: planning, organizing, directing, controlling, and coordinating. The planning and controlling functions often get less attention from owner-managers of businesses than they should. One way to strengthen both of these functions is through effective goal setting. Long range goals for sales, profits, competitive position, development of people, and industrial relations must be established. Then, goals are set for the current year which will lead towards the accomplishment of the ...

Leadership is evolving. Have you future-proofed your career? AI isn’t coming—it's already here, reshaping leadership, decision-making, and success. The leaders who embrace AI-first strategies will thrive. The ones who don’t? They’ll be left behind. In The Leadership Playbook, Revisited, award-winning executive strategist Keryn Gold, PhD, MBA, delivers an actionable, high-impact, no-nonsense guide for executives and professionals ready to lead smarter, faster, and more effectively in the AI era. You’ll learn: How AI is transforming leadership—and what great AI-first leaders do differently.

This groundbreaking book shows nonprofits a new way of operating in our increasingly connected world: a networked approach enabled by social technologies, where connections are leveraged to increase impact in effective ways that drive change for the betterment of our society and planet.

Renowned business author David Magee fuses both the interesting history and philosophy of one of America's most well-known companies in this entertaining aid for business management. While other American businesses are crumbling under low-cost foreign competition, John Deere Company thrives by maintaining such ideas as building the best product, being open to change and innovation, listening rather than leading, and keeping virtuous business practices.

When Nellie Borrero joined Accenture, bigotry and bias went unnoticed and unchecked; it was simply the workplace norm. Now, thirty-five-plus years later, this first-generation Latina shares how she led diversity strategy and developed award-winning inclusion and diversity programs that transformed Accenture into the #1 ranked employer for inclusion, diversity, and equity. In Unwavering, Borrero draws on her experiences with remarkable candor and courage to inspire you to think bigger, know your value, and show up with it everywhere, every day.

Can a creative mind thrive in a corporate landscape? Can a business leader use creativity to guide teams more effectively? From one of today’s leading creative minds comes a book for modern rebels on building a rewarding life without losing your edge. Written for uncompromising creative thinkers and aspiring changemakers, The Art of Creative Rebellion encapsulates insights and wisdom collected over a life of creative and professional prosperity.

Accomplishing the Impossible draws contemporary leadership lessons from the events and people that were central to the beginning of the American Revolution. Retired general, scholar, and educator William E. Rapp cuts through the popular mythology around the Boston Campaign and applies the historical lessons to challenges faced by today's business and public sector leaders. By doing so, he inspires today's leaders to view contemporary leadership and change management through a fresh lens.

Too many businesses miss opportunity after opportunity to design, plan, and achieve intentional business change. Why? Because they charter projects focused on delivering software products: IT projects. But as this groundbreaking book points out, there’s no such thing as an IT project - or at least there shouldn’t be. It’s always about intentional business change, or what’s the point? It’s time to stop providing simplistic, one-dimensional, all-you-gotta-do panaceas.

We all have a longing to be significant, to make a contribution, to be a part of something noble and purposeful. But know this: you don't have to be a certain age, have a lot of money, or be powerful or famous to make a real difference. You can be significant starting today - if you know your purpose.

Deliver valuable digital transformation. Know how to create a supportive environment—one that fosters collaboration, encourages open communication, and aligns with employee needs. Challenging the normal perception that digital is just about replacing humans, author Chris Airey brings to life the value of a growth mindset in digital transformation. You have all that knowledge and experience in your people—learn how you can bring them into the digital transformation journey and equip them for change rather than resistance. If only the recipe for competitive advantage generating digital ...

Change Is Good, You Go First by Tom Feltenstien and Mac Anderson is not your typical business book on implementing change. The 21 stories will inspire you and your team to stop conducting business as usual! This creative audiobook will help you embrace change and realize change can be good!