Building Culture

Some businesses have reduced staff and made resource cuts to survive the global economic downturn, while others have improved business practices and culture. Unfortunately, there is still a difference between successful and less successful businesses in terms of culture adaptability, people management, and process management. In organisations like Toyota, which, in contrast to its rivals, has a mindset of process improvement, culture drives competitive advantage. Other businesses might benefit from Toyota's teachings by changing their routines for behaving and thinking in order to increase ...

Wheely Good Team Building: A Fable About Unlocking Synergy on Eight Wheels Is your team stuck in a rut? Are meetings more like collisions, and deadlines a distant dream? Feeling the strain of a disjointed workforce? This heartwarming tale follows a struggling team through an unconventional team-building retreat. Through laughter and wobbly triumphs, they learn valuable lessons that translate far beyond the rink walls. Drawing on the power of experiential learning and novelty, you’ll discover how to: Master focus techniques you can use anywhere, even in the face of distractions, to boost ...

Looking for a thrilling read filled with adrenaline-pumping action and cutting-edge technology? Look no further than "Metal Mayhem," the latest eBook sensation taking the world by storm. With 20 thrilling chapters covering everything from the birth of battle bots to the future of robot fighting, "Metal Mayhem" offers a comprehensive look at the world of competitive robotics like never before. Whether you're a diehard fan of the sport or a newcomer eager to learn more, this book has something for everyone. Explore the early pioneers and innovators of robot fighting, from the humble ...

Most organizations today strive for goals such as employee diversity, inclusive leadership, and younger and fresher ideas. But how do we get there? In her trailblazing Reverse Mentorship program, world-renowned executive coach and personal development advocate Patrice Gordon creates a safe and engaging culture by having senior leaders learn from junior employees. Reverse Mentoring offers various tips to make reverse mentorship work.

In the stormy seas of today's world economy, organizations need people to own their work, not just rent a spot on the organization chart. All Hands on Deck is a fun-to-listen-to story that is both a business strategy book about creating competitive advantage through corporate culture, and a personal development book that will inspire listeners to be more committed and engaged with their work and their organizations.

Are you sharing too much—or not enough? In Manage Professional Vulnerability, you’ll discover how to navigate the fine line between openness and discretion—ensuring trust, psychological safety, and performance without exposing yourself to unnecessary risks. This book isn’t about suppressing emotions; it’s about sharing thoughtfully, like a skilled communicator who knows when, how, and with whom to be vulnerable. Learn how to: • Recognize when vulnerability fosters trust—and when it makes you a target. • Develop thoughtful transparency without oversharing. • Build ...

In this book, Dr. Davis discusses how leaders experience many failures over their careers and create false narratives about themselves. Because of this narrative that has been formed on the inside, it becomes very difficult for leaders to create and maintain a positive school or office climate. Through personal reflections and concrete examples from his 32 years in public education, Dr. Davis shares his research on 15 leadership characteristics that promote psychological safety in the workplace.

10xers can tackle a company’s toughest problems, improve their strongest assets, and blaze a path to success. With the rapid digitization of every conceivable product and service, the environment has transformed so fast that every organization must be equipped with these phenomenally gifted employees to keep up. Game Changer provides proven strategies on how your company can create the right environment for top talent and breakthrough success by upending traditional business practices.

Unlock the transformative power of collaboration with "Synergy Unlocked," your comprehensive guide to mastering the art and science of team dynamics. With a world constantly shifting under the influence of technological advances and socio-economic changes, strong, cohesive teams have become the linchpin of successful organizations. This groundbreaking eBook offers a deep dive into the multifaceted nature of effective teamwork, distilled into an accessible and actionable blueprint for anyone looking to foster a culture of unity and achievement. "Synergy Unlocked" is your roadmap to ...

This workbook describes the value of diversity, equity, and inclusion, and the business benefits of fostering them in the workplace.

With increased demand for hybrid and fully remote work styles, most firms understand that some form of distance work is here to stay—and have put some remote protocols in place. But many companies either see the shift to remote work as a threat to their culture and management style, or they just don’t know how to make the transition. It’s time to take advantage of the many opportunities remote work presents. This book will tell you how.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Pharmacist Cory Jenks had all the elements to make a competent healthcare professional. Good looks, academic accolades, multiple board certifications, and a competitive residency. However, none of these items prepared him for truly caring for his patients in a chaotic healthcare environment, and he was struggling. After implementing lessons he learned as an improv comedian, Cory’s perspective began to shift. In this audiobook, Cory takes you through the comical and powerful tools needed to create a memorable, humanizing experience for your patients and colleagues.

Organizations and employees now spend an average of $18,000 dollars per year per employee for health costs. These are direct costs, but the hidden costs of time out of the office, distraction, disengagement, and turnover far exceed them. The Healthy Workplace Nudge explains the findings of research on 100 large organizations that have tackled the problems of employee health costs and disengagement in four fresh ways and explains how to create a workplace that is good for people, releases them to what they do best and enjoy most, and produces great and profitable work.

"Fierce. Determined. Brave. These are the key attributes of an extraordinary service member, qualities that allow them to excel in their active duty. Now, imagine having a roadmap that enhances these characteristics, amplifying your potential for success. This is what 'Active Duty Triumph' offers, a detailed guide designed to elucidate the multifaceted aspects of military life. Diving headfirst into the complexities of the military lifestyle, 'Active Duty Triumph' is more than an instruction manual - it's a compass for adventure, discipline, teamwork, and personal growth. Transitioning into...

Culture-Based Safety is a comprehensive, actionable guide that unlocks the keys to building, embedding, and sustaining a world-class safety culture in any organization. Combining decades of field experience with real-world case studies and globally recognized best practices, this book offers a step-by-step approach to transforming safety from a set of rules into an organizational mindset that drives performance, employee engagement, and long-term business success. Inside this book, you will learn how to shape a proactive safety culture starting from the top. Discover how leadership ...

What makes leaders stand out above the crowd? It very often has a lot to do with the relationships they build at home, at work, and in their communities. Relational leaders invest in good habits today so they will be successful tomorrow. Author and ministry coach Boyd Bailey has identified 30 habits that will help you build healthy relationships by promoting a culture of trust, love, and respect with the people you serve. Through practical advice and stories of leaders in action, you will learn how to listen with empathy, lead by example, and so much more.

World-renowned executive coach and personal development advocate Patrice Gordon creates a safe and engaging culture by having senior leaders learn from junior employees. While typical mentoring programs arrange for a senior manager to teach the more junior employee, Reverse Mentoring is the opposite: it's all about a leader leaning into their vulnerability, forming a relationship with an underrepresented employee, and amplifying the voice of marginalised people within the company. Reverse Mentoring offers various tips to make reverse mentorship work.

A brilliant counter-narrative for restoring humanity to the bottom-line, numbers-obsessed culture of the modern, 21st-century workplace.

Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward.