Building Culture

The Friendship Advantage provides practical ways to strengthen bonds that will improve employee productivity, happiness and well-being, as well as boost the bottom line through higher retention rates and a richer company culture.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Unlock Timeless Business Wisdom for Modern Success!Whether you’re a beginner or a seasoned entrepreneur, this book is for you! Master the art of business, finance, and personal money management with practical advice that stands the test of time. Are you ready to take control of your financial future and thrive in today’s business world? Whether you're launching your first venture, managing a small business, or striving for financial clarity, "Business Hints for Men and Women: A Dollars and Sense Adaptation of Timeless and Common Sense Business Lessons" is your ultimate guide, updating ...

Perfunctory efforts to show investment in a business relationship don't cut it anymore. Business professionals working across national and cultural boundaries need to form authentic relationships that drive rapport, camaraderie, and optimal team performance—and Forging Bonds in a Global Workforce provides the most thorough and practical approach to date on this issue. Renowned academics in the field of intercultural relationship-building Andy Molinsky and Melissa Hahn deliver an easy-to-understand approach to help you supercharge your global relationship-building skills.

Welcome aboard to an exciting journey in the dynamic realm of virtual communities by plunging into "Amplify Your Community". This captivating eBook is a roadmap guiding you to master building, nurturing and optimizing Discord communities. The eBook ushers you in with Chapter 1, providing thorough understanding of Discord servers - tracing their origin, purpose, and the key role they play in community building. It then nudges you into dissecting profitable niches on Discord and enlightens you on spotting emerging trends and comprehending your interest groups. Chock-full with strategic ...

Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations.

Thomas Jefferson praised Tom Paine as the greatest political writer of the age. The author of Common Sense and Rights of Man, Paine helped make revolutions in America and France. But beyond his inspiring calls to action, Paine harbored a deeper political vision for his adopted country. It was embodied in an architectural project that he spent decades planning: an iron bridge to span the Schuylkill River at Philadelphia.

Armstrong on Reinventing Performance Management presents a holistic approach to performance management, drawing on Michael Armstrong's vast research and experience. Most organizations have performance management processes in one form or another, but these are often based on formal annual reviews, forced rankings and directly linked to pay decisions. These traditional approaches are often at the expense of ongoing, continuous feedback and focus on looking back at what has or has not been achieved rather than looking forward.

If you're a young adult or new adult considering entrepreneurship, "Reclaim Your Inner Entrepreneur" is a must-read. It provides practical advice, inspirational stories, and a roadmap to success that will help you reclaim your inner entrepreneur and achieve your dreams. Starting a company can be an intimidating process, especially for first-time entrepreneurs. With so many unknowns, it's easy to get overwhelmed and feel like success is out of reach. This book takes a refreshing perspective on entrepreneurship, debunking the myth that you need a concrete idea, massive funding, and a big-bang...

Unlock your full potential as a leader and guide your team to extraordinary success with this transformative guide to visionary leadership. In just 7 powerful steps, you'll learn how to: 1. Define your core purpose - your "why" - that will fuel your passion and drive 2. Craft a clear and inspiring mission that aligns your team 3. Build a foundation of unshakeable values 4. Communicate your vision with clarity and conviction 5. Empower your team to take ownership and innovate 6. Measure progress and adapt nimbly to change 7. Lead by example, inspiring others through your actions This book ...

When it comes to the gender gap, it is not enough to ask women to "lean in" and demand promotions and raises. Organizations have an obligation to level up and provide women with more opportunities for advancement. In this book, leadership and governance expert Carol Geffner makes a strong case that for women to reach their full potential, workplaces and their leaders must take a more proactive role in combating gender discrimination.

Startup Culture Mindset: A Primer to Building an Amazing Culture and Tribe was written for startup founders or executives who aspire to create an amazing team that buys into the mission. The key is to understand that the founder of a startup or leaders of a company determine the culture on purpose. And in order to do that well, you have to understand the key elements of a culture framework. Based on 20 years of company creation, leadership, and observation, Bernhard Schroeder shares with you the key elements of a culture framework:

The perils of a disengaged workforce are well known - low productivity, high employee turnover, and failure to meet organization-wide goals. Less well known is what to do about it. How do you create a workforce that is always ready, able, and eager to take the organization to the next level? You have to create a magnetic culture. As CEO of leading employee survey and HR consulting firm HR Solutions, Inc., Kevin Sheridan knows how it's done - and in Building a Magnetic Culture, he shares all his secrets.

Many teachers, support staff, and school leaders are tired, stressed, and overstretched. And even though this frequently makes the headlines, it isn't a new problem. In this book, Mark Solomons and Fran Abrams argue staff well-being should be rooted in the culture and climate of our schools. They provide a roadmap to recovery for struggling schools which should lead to improvements in staff morale, workload management, and mental well-being.

This is a book about the incredible source of largely untapped power which exists within organisations and companies today, namely your employees. It explains why this is the case and what to do about it. The main paradigm of the book is that employees are the most important resource for any organisation and should be treated as such; companies need more than ever to become employee centric.Both now and in the future, key themes such as autonomy, empowerment and employee engagement will become the foundations upon which companies will build competitive advantage. Building confidence and ...

With increased demand for hybrid and fully remote work styles, most firms understand that some form of distance work is here to stay—and have put some remote protocols in place. But many companies either see the shift to remote work as a threat to their culture and management style, or they just don’t know how to make the transition. It’s time to take advantage of the many opportunities remote work presents. This book will tell you how.

What do Americans do with their money? Marketplace host David Brancaccio took a financial pilgrimage across the country to find out. Get Squandering Aimlessly plus a 1-Month, 6-Month, or 12-Month Subscription to Marketplace at a special discount.

Coupon Crazy examines the phenomena of avid coupon use and the socio-cultural and socioeconomic factors that construct it. By delving into the history of couponing, refunding, the science of shopping, and the dark underbelly of a coupon world the average American didn't even know existed, author Mary Potter Kenyon manages to both fascinate and educate the reader.

While America's new reality appears to be a deeply divided body politic, many are wondering how we can or should move forward from here. Can political or social divisiveness be healed? Is empathy among people with very little ideological common ground possible? In A Decent Meal, Michael Carolan finds answers to these fundamental questions in a series of unexpected places: around our dinner tables, along the aisles of our supermarkets, and in the fields growing our fruits and vegetables. What is more common, after all, than the simple fact that we all need to eat?

The Business of Excellence offers a unique and compelling perspective on the drivers of excellence in teams and organizations. The challenges of high performance and leadership are explored in depth and are illustrated with insights, interviews, and case studies from the military, sporting, and corporate worlds. The material includes a proprietary performance model that can be applied to a wide spectrum of organizations.