Building Culture

Employees that don't take ownership of their work. Friction between departments. Inconsistent results. These are the top challenges that face most businesses today. These common issues create high turnover and force managers into crisis mode where they're consumed putting out daily fires. Over time, the very nature of the business changes and a new culture emerges; one shaped by the lowest level of acceptable behavior.

Unleash the Power of Customer Experience: Create a Winning Program Are you ready to take your organization's customer experience (CX) to the next level? In this thrilling guide, you'll discover the tools and strategies to build an unstoppable CX management program that propels your business from good to great. Step into the role of a daring leader equipped with the knowledge to craft a top-performing CX program that adds tangible value and agility and sets your business apart from the competition. Say goodbye to obsessing over surveys and scores and instead focus on intentional business ...

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

One of the strongest drivers propelling corporate expansion in contemporary society is innovation. It is the capacity to develop, and execute fresh ideas, products, technologies, and strategies that boost customer experiences, increase competitiveness in the market, and preserve a competitive edge using which efficiency is enhanced. Companies that give innovation top priority are more likely to be long-term successful, change with the times, and seize new prospects.

Bypass the faulty processes and communication styles that make change impossible in so many other organizations; access these practical tools and ideas for increasing diversity, equity, and inclusion (DEI) in your company. This book provides clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion, and belonging employees need to feel accepted, be their best selves, and do their best work.

Are you a non-technical entrepreneur looking to leverage AI for business success? Feeling overwhelmed by the tech world but know you need to master ChatGPT to stay competitive? This comprehensive audiobook is your step-by-step guide to building profitable online ventures using ChatGPT - even if you've never written a line of code! Created by successful AI entrepreneurs, our guide breaks down complex concepts into actionable, beginner-friendly strategies.

Ready to think like a billionaire? In this compelling guide, you'll unlock the secrets of the billionaire mindset, learn how to attract money, and discover the profound joy of giving back to society. Through riveting insights and practical advice, this book reveals the multifaceted nature of the billionaire mindset, encompassing resilience, persistence, and an unwavering commitment to success. From reframing challenges as opportunities for growth to building a supportive network of mentors and collaborators, you'll learn how to cultivate the mindset needed to achieve your loftiest ...

Each and every one of us has a unique perspective on what it takes to be a successful leader. And we all understand that there is no cookie cutter formula that will hand you the magic keys to unlocking a high-performance culture. The 9L's will expound on the key principles, the core concepts that each and every person can apply and use, no matter what their background or leadership beliefs are!

The most important attribute high-performing organizations have in common is that they are well led. Every organization dreams of having enough leaders. Yet too many organizations take a haphazard or inconsistent approach to leadership development. The result is a dearth of leaders and a failure to leverage the full capacity of the enterprise.

Train Like Arnold in the Golden Era is not a feel-good fitness guide. It’s a raw, unsentimental immersion into the world of 1970s bodybuilding—told through the eyes of a lifer who trained, suffered, and survived under the same roof as the legends. From the concrete floors of Gold’s Gym to the backstage hell of pump-up rituals, this book strips away the myths and exposes the method behind Arnold Schwarzenegger’s dominance. There’s no fluff. No modern marketing. Just iron, obsession, and the violent discipline it takes to chase perfection in a sport built on self-destruction. ...

The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.

Not just another book on communication. Adaptive Listening helps you up-level the under-trained side of communication amidst the realities of a hectic workday. Researched and tested exclusively in the work setting, Adaptive Listening moves you beyond active listening, embracing easy-to-remember techniques that strengthen relationships and get work done more effectively.

A C-Suite Executive’s Guide to Leading High-Performance Teams & Resolving Workplace Conflict! Are you a leader struggling with difficult team dynamics, unproductive employees, or workplace conflict? Do you want to enhance collaboration, build trust, and hold your team accountable—without micromanaging? What You’ll Gain from This Book: How to Handle Difficult Personalities – Learn to manage manipulators, passive-aggressors, narcissists, and workplace bullies with confidence. Conflict Resolution & Mediation Tactics – Turn workplace tension into opportunities for team growth and innovation.

From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.

Organizational culture has undergone a seismic shift in the 21st century - and with it, the requirements of leadership. In Building the Best, LearnLoft CEO John Eades takes you on a journey of transformation that will equip you with the tools you need to become the kind of cutting-edge leader today's workplace so urgently needs.

Despite our deep desire to feel a sense of belonging, many of us feel isolated. The rise of technology and modern workplace practices have led people to be even more disconnected, even as we remain constantly contactable. And as our human interactions have decreased, so too have our happiness levels. This is sparking a crisis in mental health that will have repercussions for years, leaving people lonelier and organizations less productive and profitable, too.

The Proven Playbook for Building Championship Teams and Cultures Looking for the secret to what makes a team that wins? Award-winning author and championship coach Lee M.J. Elias has the proven blueprint. In How to Win: A Step-By-Step Guide to Creating a Championship Culture for Your Team, Lee expands on his acclaimed 2017 release with fresh insights, updated strategies, and practical tools. This new edition delivers more than just theory—it’s a hands-on guide filled with real-world examples, leadership lessons, and a winning mentality that any team in any sport can adopt. Whether ...

Conklin’s audiobook is an interesting and informal discussion with the listener about the five principles of human performance; principle by principle, section by section. These five theories about how humans perform in organizations are principles, the building blocks of human performance, through which we have established a new way to think about safety and reliability in our worlds...and changing the way we think about work is a vital step toward improvement.

Ideas are everywhere, but those with the greatest problem-solving, business-transforming, and life-changing potential are often hard to identify. Even when we recognize good ideas, applying them to everyday obstacles - whether in the workplace, our homes, or our civic institutions - can seem insurmountable. According to Matthew Syed, it doesn't have to be this way. In Rebel Ideas, Syed argues that our brainpower as individuals isn't enough. To tackle problems from climate change to economic decline, we'll need to employ the power of "cognitive diversity".

Are your finances truly aligned with God’s Word? The Money Mandate is a transformational guide that reveals how to build wealth the biblical way—by following God’s divine financial principles.